Available to hire
I’m Farhana Syahira Ramli, a community builder and strategy-driven innovator based in Montreux, Switzerland. I build engaged communities and forge transformational partnerships that boost visibility and revenue for local partners across the Swiss Riviera.
As an ecosystem catalyst, I develop content strategies, coordinate programs, and connect members with opportunities and resources. I turn ideas into scalable results—whether growing a 900-member community, securing 50 partnerships, or delivering exceptional experiences in hospitality and education.
Language
English
Fluent
Malay
Fluent
French
Fluent
Work Experience
Founder & Director at Ladies Club Montreux
December 1, 2022 - PresentFounded and lead Montreux's most engaged women's community; built strategic partnerships (50 collaborations) and transformational programming; scaled membership from 0 to 900; developed content strategy across Instagram/Facebook focused on women's empowerment; acts as ecosystem catalyst and trusted advisor.
Program Coordinator at Glion Institute of Higher Education
September 1, 2023 - March 1, 2025Enhanced student satisfaction from 75% to 95% and achieved 100% engagement through proactive coordination and personalized support; managed schedules, stakeholder communications, and operations for international hospitality management programs.
Digital Life Coach & Content Creator at Self-Employed (Its FarhanaRamli)
January 1, 2020 - December 31, 2023Coached millennial women on habit mastery and time management; created engaging digital content and programs to support personal development and empowerment.
Guest Relations Intern at The St. Regis Hotel Doha
June 1, 2019 - December 1, 2019Delivered exceptional guest experiences in a multicultural luxury hospitality environment; applied international hospitality management principles across front desk operations, guest relations, and service recovery.
High-Performance Fitness Coach & Team Leader at Celebrity Fitness & Luxury Boutique Gyms
January 1, 2017 - August 1, 2018Achieved Top-Selling Coach status for three consecutive months; led a team of 4 trainers and consistently exceeded sales targets through relationship-driven client outcomes.
Real Estate Investment Negotiator at Synergy International & Watsons Property Group
July 1, 2016 - March 1, 2017Secured 10 investments for Malaysian high-net-worth clients, facilitating deal structuring and investor relations.
Editorial & Community Associate at Aspiria Corp.
January 1, 2015 - December 31, 2016Produced editorial content on beauty & fashion; built brand partnerships with L’Oréal and Maybelline; supported campaigns to boost online engagement.
Restaurant Manager (Final Year Project) at Swiss Hotel Management School (SHMS)
January 1, 2018 - December 31, 2018Oversaw full operations for a final-year restaurant project, coordinating service delivery and guest experience.
Entertainment Manager at Swiss Hotel Management School (SHMS)
January 1, 2018 - December 31, 2018Led a 12-person team for banquet guest experiences, planning and executing entertainment segments within events.
Project Team Leader at Swiss Hotel Management School (SHMS)
January 1, 2018 - December 31, 2018Coordinated applied management projects with stakeholders; facilitated cross-functional collaboration and program delivery.
Education
Bachelor of Arts at University of Nottingham
April 1, 2012 - July 1, 2016Master of International Business & Hotel Management at Swiss Hotel Management School
September 1, 2018 - September 1, 2019Qualifications
Industry Experience
Media & Entertainment, Education, Professional Services, Real Estate & Construction, Travel & Hospitality
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