Farisa Pratiwi

Contributed independently and collaboratively to multiple digital banking products (retail to wholesale). Designed and implemented an inventory management system to streamline tracking, procurement, and stocktaking. Built a centralized master data architecture to support raw material distribution across outlets with granular controls for per-location product availability. Developed a remote approval workflow enabling stakeholders to approve transactions via mobile devices from any location. Created a “shortcut dongle” feature in Livin’ Merchant to enable instant transactions with a frictionless checkout experience. Led end-to-end product design for Livin’ Giro digital checking account, converting a complex manual branch flow into an intuitive self-service mobile journey. Designed a secure mobile-to-machine card issuance workflow using QR validation for on-site collection, and improved replacement cycle efficiency by reducing shipping-related downtime to lower branch foot traffi

Managed Quad 8 (6 testers) to ensure on-time delivery with the best possible quality. Participated in application functional design and reviews with product owners and developers. Planned and coordinated testing resources and coverage with business units. Owned end-to-end testing from test preparation through UAT and Production Trial Run (PTR). Worked with third-party vendors and developers on issue management: reporting, defect tracking, and follow-up to ensure fixes. Projects included SUKHA and Investment on Livin’.

Led Quad 8 (6 testers) to ensure scheduled delivery with quality. Initiated automation testing by evaluating tools, preparing procurement proposals for automated testing solutions, and sourcing potential vendors. Created testing guidelines and standards for the team, including test script formats, issue management, test reporting, and squad management. Authored positive and negative end-to-end test scripts and collaborated with Product Owner and UI/UX to align test scripts with design intent. Partnered with engineers and developers to trace, triage, and resolve issues. Projects included Limit Testing on Livin’, QR CPM and MPM, Top Up and Payment, and Smart Top Up for LinkAja and Gopay.