FARRAH BJERMI

Managed the brand’s Instagram presence and supported community growth to approximately 10K followers using Reels, content creation, and brand storytelling. Created and edited short-form content with Canva and CapCut and ran paid social ads through Meta Business Suite. Researched and applied to vendor markets, communicated with organizers, and coordinated product selection, inventory, booth decor, signage, and promotional materials. Developed event promotions and customer experiences, including a Mother’s Day tulip giveaway with a special-discount QR code. Sourced and coordinated UGC creators and product photographers and collaborated with a graphic designer on branded creative.

Created virtual home staging and decorating concepts by selecting furniture, decor, and layouts to improve how residential spaces visually present to viewers and customers.

Processed payroll and reviewed timecards, including hours, missed punches, overtime, PTO, and payroll adjustments. Managed separate payroll workflows for permanent and temporary employees and coordinated seasonal staffing with a temp agency during high-volume holiday periods. Supported onboarding by helping employees complete applications and tax forms, providing employee handbooks, and entering new hires into the company system. Maintained employee records and handled workplace-injury paperwork, PTO administration, and health insurance support. Assisted operations during peak seasons with order packing, labels, and fulfillment; transitioned to remote payroll support during COVID-19.