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Hi, I'm Fatemeh Fazeli. I'm an experienced Administrative Assistant who supports office operations, customer communication, logistics coordination, and financial administration in international business environments. I independently manage invoicing, documentation, regulatory classifications, and executive support with a focus on accuracy, proactive communication, and cross-department coordination across B2B trading, e-commerce, retail, and tourism sectors.…Hi, I'm Fatemeh Fazeli. I'm an experienced Administrative Assistant who supports office operations, customer communication, logistics coordination, and financial administration in international business environments. I independently manage invoicing, documentation, regulatory classifications, and executive support with a focus on accuracy, proactive communication, and cross-department coordination across B2B trading, e-commerce, retail, and tourism sectors.

Fatemeh Fazeli

Project Manager, Production Coordinator, Assistant Producer, +2

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Hi, I'm Fatemeh Fazeli. I'm an experienced Administrative Assistant who supports office operations, customer communication, logistics coordination, and financial administration in international business environments. I independently manage invoicing, documentation, regulatory classifications, and executive support with a focus on accuracy, proactive communication, and cross-department coordination across B2B trading, e-commerce, retail, and tourism sectors.…Hi, I'm Fatemeh Fazeli. I'm an experienced Administrative Assistant who supports office operations, customer communication, logistics coordination, and financial administration in international business environments. I independently manage invoicing, documentation, regulatory classifications, and executive support with a focus on accuracy, proactive communication, and cross-department coordination across B2B trading, e-commerce, retail, and tourism sectors.

Available to hire

Hi, I’m Fatemeh Fazeli. I’m an experienced Administrative Assistant who supports office operations, customer communication, logistics coordination, and financial administration in international business environments.

I independently manage invoicing, documentation, regulatory classifications, and executive support with a focus on accuracy, proactive communication, and cross-department coordination across B2B trading, e-commerce, retail, and tourism sectors.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Advanced

Spanish; Castilian

Advanced

Dutch

Intermediate

Work Experience

Customer Experience & Travel Consultant at Iran Amaze | Inbound Tourism Platform

March 1, 2022 - March 1, 2023

Responded to customer inquiries via email and WhatsApp for international clients; created customized travel itineraries based on client preferences and budgets; coordinated tour details and finalized itineraries directly with clients; assisted with visa documentation and application guidance; maintained professional and friendly client communication; collaborated with internal teams to confirm bookings and schedules; increased sales through upgrades and additional service recommendations.

Sales Assistant at Uniqlo | Global Apparel Retailer

September 1, 2024 - January 1, 2025

Assisted customers with product selection, sizing, and general inquiries; managed stock room tasks, including locating products and organizing inventory; supported customers fitting rooms with sizing and product assistance; maintained strong product knowledge; ensured store cleanliness, organization, and visual standards; followed operational procedures and met time management requirements.

Administrative Assistant

February 1, 2025 - Present

In this role, I managed a broad range of administrative, customer support, logistics, and financial coordination tasks. I supported daily office operations by handling the company email inbox and routing messages; answered incoming calls, handled inquiries, and redirected when needed; processed incoming and outgoing invoices and maintained accurate records; handled physical mail and official correspondence; prepared and assigned HS codes for food products for non-EU customers; independently managed HS code classification for multiple clients; monitored warehouse and shipment activities to verify correct invoicing; reported billing discrepancies directly to management; maintained accurate product and article data in internal systems; provided financial and administrative support to the Managing Director; organized and maintained structured records and archives.

Specialist at OABeans | B2B SAAS for E-commerce Sellers

November 1, 2020 - August 1, 2024

Researched and analyzed trending products for Amazon US and Canada; kept a toe on sales ranking and market potential; delivered daily product recommendations through structured reports; managed operations and coordination for the Canadian marketplace; resolved operational issues and supported management as needed.