I’m Francisco de la Guardia, a senior omnichannel consumer marketing leader with 20+ years of experience building and scaling marketing across brand, acquisition, e-commerce, and CRM. I’ve worked deeply in fast-moving categories like consumer electronics, entertainment, and retail—where demanding audiences, tight product cycles, and high campaign volume require both strong creative direction and rigorous performance thinking. I’m passionate about designing customer journeys that connect online and offline touchpoints, then optimising them with analytics and ROI/ROAS discipline. From building marketing functions from scratch to leading multi-BU teams and large budgets, I focus on conversion uplift, acquisition cost reduction, and measurable retention gains—often through full-funnel campaigns, website/e-commerce optimisation, and marketing automation (including HubSpot).…

Francisco de la Guardia

I’m Francisco de la Guardia, a senior omnichannel consumer marketing leader with 20+ years of experience building and scaling marketing across brand, acquisition, e-commerce, and CRM. I’ve worked deeply in fast-moving categories like consumer electronics, entertainment, and retail—where demanding audiences, tight product cycles, and high campaign volume require both strong creative direction and rigorous performance thinking. I’m passionate about designing customer journeys that connect online and offline touchpoints, then optimising them with analytics and ROI/ROAS discipline. From building marketing functions from scratch to leading multi-BU teams and large budgets, I focus on conversion uplift, acquisition cost reduction, and measurable retention gains—often through full-funnel campaigns, website/e-commerce optimisation, and marketing automation (including HubSpot).…

Available to hire

I’m Francisco de la Guardia, a senior omnichannel consumer marketing leader with 20+ years of experience building and scaling marketing across brand, acquisition, e-commerce, and CRM. I’ve worked deeply in fast-moving categories like consumer electronics, entertainment, and retail—where demanding audiences, tight product cycles, and high campaign volume require both strong creative direction and rigorous performance thinking.

I’m passionate about designing customer journeys that connect online and offline touchpoints, then optimising them with analytics and ROI/ROAS discipline. From building marketing functions from scratch to leading multi-BU teams and large budgets, I focus on conversion uplift, acquisition cost reduction, and measurable retention gains—often through full-funnel campaigns, website/e-commerce optimisation, and marketing automation (including HubSpot).

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Language

English
Fluent
French
Fluent
Spanish; Castilian
Fluent

Work Experience

Head of Marketing (Fractional) at Référence DMD · Bekitsur Consulting
January 1, 2022 - Present
Embedded fractional marketing leadership focused on brand, acquisition, and CRM for growth companies. Owns strategy and execution end-to-end: brand platform development, full-funnel acquisition (SEO/SEA, paid social), conversion-focused website/e-commerce optimisation, and CRM/marketing automation with KPI dashboards to track ROI and improve conversion and retention.
Chief Marketing Officer at Global Technologies Group (GTG)
January 1, 2020 - December 31, 2021
Built and led the marketing function from scratch across three business units, reporting to the CEO and sitting on the Executive Committee with seven-figure budget accountability. Created brand platforms (identity, websites, editorial, PR), led repositioning for one unit, and built a multi-channel campaign engine (paid, content, events) that tripled qualified leads; recruited and structured the team and managed agency relationships.
Chief Marketing Officer at My Sam Cab
January 1, 2018 - December 31, 2019
Led B2C/B2B marketing for a mobility platform (VTC) with ROI-driven strategy. Redesign of the B2C and B2B customer journey doubled conversion rate in two months, reduced customer acquisition cost by 30%, and delivered 5,000 new customers in four months.
Digital Marketing Director at Marcel.cab
January 1, 2017 - December 31, 2018
Selected and rolled out the CRM platform, defined the customer journey, and built/trained a small digital marketing team. Increased revenue by 6% through CRM activation and led an SEO and UX redesign, implementing a clear business-aligned KPI framework.
Consultant en Marketing et Communication at Freelance
January 1, 2016 - Present
Accompagnement stratégique et opérationnel de start-ups, PMEs et ETIs dans leur transformation digitale, le développement et la définition de leurs marques et de leurs offres. Pilotage de stratégies de lead-gen, optimisation de la qualité des leads et des taux de conversion. Optimisation du parcours et de l’expérience client.
E-Business Manager — France & Belgium at Panasonic
January 1, 2011 - December 31, 2016
Owned omnichannel e-business across France and Belgium for a multi-category consumer electronics portfolio with multi-million-euro budget in a matrix structure. Grew online store revenue by 110% in nine months by aligning store, campaigns, and CRM to a single customer journey; acted as European reference for CRM/email/social and helped develop pan-European campaign strategy while connecting retail, digital, and service touchpoints into a consistent multi-channel consumer experience.
E-business Manager France/Belgique at Panasonic
January 1, 2011 - December 31, 2016
Responsable de l’activité e-business pour la France et la Belgique (CRM, E-commerce, web, réseaux sociaux). Mise en place et gestion des plateformes digitales de Panasonic en France en collaboration avec le siège Européen et le Japon. Augmentation de 110% du CA de la boutique en ligne en 9 mois. Référent européen pour le CRM, le mailing et la gestion des réseaux sociaux.
Marketing & Communications Manager at Voltalis
January 1, 2009 - December 31, 2010
Built the marketing platform from scratch across residential, enterprise, and institutional segments. Developed brand identity for Voltalis and BluePod, deployed CRM, and contributed to new product development.
Responsable Marketing & Communication at Voltalis
January 1, 2009 - December 31, 2010
Rattache au PDG, mise en place et déploiement de la plateforme marketing et communication de l'entreprise. Relations publiques. Développement de nouveaux produits et services. Développement des plateformes de marque et du positionnement de Voltalis et Bluepod. Mise en place de la plateforme CRM.
EMEA Digital Marketing Manager at Ubisoft Entertainment
January 1, 2002 - December 31, 2008
Chargé de la définition et de la coordination des campagnes de marketing et de communication digitales dans la zone EMEA pour un portefeuille de jeux et la gestion de projets stratégiques (plateforme CRM, in-game tracking, CMS). Accompagnement des filiales et des équipes de production dans la maturation des compétences digitales et marketing. Nombreuses récompenses pour des sites web et des campagnes exceptionnels.
Online Marketing Manager at Samsung Electronics
January 1, 1999 - December 31, 2001
Chargé de la gestion des sites web et de la stratégie marketing online, support sur les activités de communication off-line et la création des paper parts. Conception de la campagne Yepparty pour le lancement du lecteur MP3 Yepp. Mise en place du service consommateur online.
Officier de zone at Délégation Générale pour l’Armement - Défense
January 1, 1996 - December 31, 1997
Participation à la promotion, le contrôle et la gestion des exportations de matériel militaire et dual vers l’Asie, l’Amérique Latine et l’Afrique.
Traducteur indépendant at Indépendant
January 1, 1987 - December 31, 1996
Traduction vers l’anglais d’ouvrages d’art, de philosophie et de critique.

Education

Coach professionnel certifié at Haute École de Coaching
January 11, 2030 - December 19, 2025
Spécialisation Blockchain at INSEAD
January 11, 2030 - December 19, 2025
Japonais at ODULCO
January 11, 2030 - December 19, 2025
Blockchain Specialisation at INSEAD
January 11, 2030 - September 6, 2026
Japanese & Korean Languages at DULCO (Langues'O), Paris
January 11, 2030 - September 6, 2026

Qualifications

Coach professionnel certifié
January 11, 2030 - December 19, 2025
Spécialisation Blockchain
January 11, 2030 - December 19, 2025

Industry Experience

Software & Internet, Telecommunications, Media & Entertainment, Professional Services, Consumer Goods, Computers & Electronics, Retail, Energy & Utilities