Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I combine formal UX training with professional maturity, genuine mixed-methods research experience, stakeholder management and 10 years of human-centred thinking applied across retail, visitor experience and project coordination. UX gave me the language, tools and framework to formalise what I was already doing: analysing customer behaviour, improving service journeys and managing complex stakeholder needs across 8 cross-functional teams. I balance user needs with business goals, solving complex problems collaboratively within real-world constraints and motivated by designing digital product experiences that create meaningful customer experiences. Portfolio _Website not available. Sign in: https://www.twine.net/signup_ Portfolio _Website not available. Sign in: https://www.twine.net/signup_…I combine formal UX training with professional maturity, genuine mixed-methods research experience, stakeholder management and 10 years of human-centred thinking applied across retail, visitor experience and project coordination. UX gave me the language, tools and framework to formalise what I was already doing: analysing customer behaviour, improving service journeys and managing complex stakeholder needs across 8 cross-functional teams. I balance user needs with business goals, solving complex problems collaboratively within real-world constraints and motivated by designing digital product experiences that create meaningful customer experiences. Portfolio _Website not available. Sign in: https://www.twine.net/signup_ Portfolio _Website not available. Sign in: https://www.twine.net/signup_

Federica Mariuzzo

UX Designer, UI Designer, Graphic Designer, +2





I combine formal UX training with professional maturity, genuine mixed-methods research experience, stakeholder management and 10 years of human-centred thinking applied across retail, visitor experience and project coordination. UX gave me the language, tools and framework to formalise what I was already doing: analysing customer behaviour, improving service journeys and managing complex stakeholder needs across 8 cross-functional teams. I balance user needs with business goals, solving complex problems collaboratively within real-world constraints and motivated by designing digital product experiences that create meaningful customer experiences. Portfolio _Website not available. Sign in: https://www.twine.net/signup_ Portfolio _Website not available. Sign in: https://www.twine.net/signup_…I combine formal UX training with professional maturity, genuine mixed-methods research experience, stakeholder management and 10 years of human-centred thinking applied across retail, visitor experience and project coordination. UX gave me the language, tools and framework to formalise what I was already doing: analysing customer behaviour, improving service journeys and managing complex stakeholder needs across 8 cross-functional teams. I balance user needs with business goals, solving complex problems collaboratively within real-world constraints and motivated by designing digital product experiences that create meaningful customer experiences. Portfolio _Website not available. Sign in: https://www.twine.net/signup_ Portfolio _Website not available. Sign in: https://www.twine.net/signup_

Available to hire

I combine formal UX training with professional maturity, genuine mixed-methods research experience, stakeholder management and 10 years of human-centred thinking applied across retail, visitor experience and project coordination.

UX gave me the language, tools and framework to formalise what I was already doing: analysing customer behaviour, improving service journeys and managing complex stakeholder needs across 8 cross-functional teams. I balance user needs with business goals, solving complex problems collaboratively within real-world constraints and motivated by designing digital product experiences that create meaningful customer experiences.

Portfolio Website not available. Sign in: https://www.twine.net/signup
Portfolio Website not available. Sign in: https://www.twine.net/signup

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Italian

Fluent

Spanish; Castilian

Beginner

Work Experience

Junior Product Designer (UX/UI) at VOLART

June 1, 2025 - Present

Led end-to-end design of a volunteer-matching platform for the UK art sector, from discovery through a tested prototype. Conducted user research via surveys and interviews to understand motivations, barriers and expectations around cultural volunteering. Synthesised insights with affinity mapping and empathy mapping to identify key user needs. Defined problem space and created user archetypes, journeys and experience flows. Designed site maps, user flows, wireframes, and a visual style guide. Built and tested an interactive prototype with users.

Project Coordinator | Art Handling Technician at Tate Britain, Tate Galleries

November 1, 2023 - May 1, 2025

Managed coordination, movement, storage and preparation of high-value artworks within a complex, multi-stakeholder environment, supporting exhibitions, loans, and collection care operations. Worked with registrars, conservators, photographers, and curators to plan tasks, ensuring safe handling, accuracy, and adherence to security, conservation, and documentation standards. Led weekly loading, unloading, and transport of artworks between Tate sites, storage facilities, and external institutions, adapting to last-minute changes. Maintained strict health & safety protocols.

Art Handling Technician at Tate Galleries, London

June 1, 2022 - November 1, 2023

Delivered artwork preparation, handling, installation, and deinstallation across Tate Galleries for major exhibitions and collection displays, collaborating with cross-functional teams on projects including A World in Common, Capturing the Moment, Hilma af Klint & Piet Mondrian, and Lynette Yiadom-Boakye.

Retail and Visuals at Tate Commerce, London

November 1, 2017 - June 1, 2022

Delivered high-quality customer experiences while supporting sales, merchandising, and operational workflows for high-value and limited-edition artworks. Collaborated with cross-functional teams and external stakeholders to ensure smooth operations, accurate inventory management, and effective visual presentation.