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Felicia Enberg

Available to hire

Hi, I’m Felicia Enberg, a 25-year-old social and service-oriented professional who thrives in structured, detail‑driven environments.

About

Hi, I’m Felicia Enberg, a 25-year-old social and service-oriented professional who thrives in structured, detail‑driven environments. With several years in customer-facing roles, I’m used to taking initiative, prioritizing the customer, and delivering positive experiences.

Outside of work, I’m passionate about fitness and spending time with family and friends. I’m also pursuing studies in land surveying and property law remotely at Högskolan i Gävle, which complements my team-oriented and organized approach to work.

  • 7 years' experience
  • Joined April 2026

Industry experience

  • Retail
  • Professional Services
  • Media & Entertainment
  • Education
  • Consumer Goods

Work experience

Store associate · Ica KvantumDec 2022 – Present · 4 yrs

Cash handling and customer service. Temporary cashier supervisor. Led and trained staff in cash handling, managed bookkeeping and payroll, and oversaw restocking, inventory management, and order placement.

Local manager · Le CroissantJun 2022 – Dec 2022 · 7 mos

Planned work and led the crew, managed scheduling, staff development, and recruitment of new employees to ensure efficient operations and excellent customer service.

Shift leader · Espresso HouseSep 2019 – Jun 2022 · 2 yrs 10 mos

Trained barista, shift leader, and staff development specialist. Responsible for achieving sales targets, onboarding and training colleagues, and ensuring quality procedures were followed. In addition, I handled staffing, ordering supplies, inventory, budgeting, forecasting, and performance follow-ups to ensure a smooth, customer-focused operation.

Education

Certified Upper Secondary School Economist · Björknäsgymnasiet2017 – 2020
Land surveying and property law · Högskolan i Gävle2025 – 2026

Certifications and awards

Certified Upper Secondary School Economist2017 – 2020

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