Available to hire
Hi, I’m Felicia Enberg, a 25-year-old social and service-oriented professional who thrives in structured, detail‑driven environments. With several years in customer-facing roles, I’m used to taking initiative, prioritizing the customer, and delivering positive experiences.
Outside of work, I’m passionate about fitness and spending time with family and friends. I’m also pursuing studies in land surveying and property law remotely at Högskolan i Gävle, which complements my team-oriented and organized approach to work.
Experience Level
Work Experience
Shift leader at Espresso House
September 1, 2019 - June 1, 2022Trained barista, shift leader, and staff development specialist. Responsible for achieving sales targets, onboarding and training colleagues, and ensuring quality procedures were followed. In addition, I handled staffing, ordering supplies, inventory, budgeting, forecasting, and performance follow-ups to ensure a smooth, customer-focused operation.
Local manager at Le Croissant
June 1, 2022 - December 1, 2022Planned work and led the crew, managed scheduling, staff development, and recruitment of new employees to ensure efficient operations and excellent customer service.
Store associate at Ica Kvantum
December 1, 2022 - PresentCash handling and customer service. Temporary cashier supervisor. Led and trained staff in cash handling, managed bookkeeping and payroll, and oversaw restocking, inventory management, and order placement.
Education
Certified Upper Secondary School Economist at Björknäsgymnasiet
August 1, 2017 - June 1, 2020Land surveying and property law at Högskolan i Gävle
September 1, 2025 - April 14, 2026Qualifications
Certified Upper Secondary School Economist
August 1, 2017 - June 1, 2020Industry Experience
Retail, Professional Services, Media & Entertainment, Education, Consumer Goods
Experience Level
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