Ferida Mousavi

Partnered with managers and the executive team to provide HR advice and coaching on workplace issues and grievances; interpreted the Enterprise Agreement; assisted with dispute resolution, performance management and breach of Code of Conduct; drafted disciplinary and investigation outcome letters; conducted investigations into alleged serious misconduct; supported Change Management projects; promoted a bullying/discrimination/harassment-free workplace; built strong relationships with key managers; managed staff redeployment and redundancy; led special HR projects within scope and budget; attended site visits; ensured OH&S compliance and administered Return to Work processes; performed general HRBP and recruitment duties.

Wrote and created content to present. Facilitated workshops and management seminars. Engaged audiences through confident delivery, storytelling, and natural rapport. Created extra content and activities to make the sessions more fun and interactive.

Provided professional HR advice and support to management and staff regarding workplace issues and grievances; interpreted the Juniper Enterprise Agreement; assisted with dispute resolution, performance management and Code of Conduct breaches; drafted disciplinary and investigation outcome letters; conducted investigations into serious misconduct; completed benchmarking projects; supported Change Management; promoted a respectful workplace and addressed policy breaches; created and managed a new staff reward and recognition platform; wrote policies and official communications; answered policy content queries; built relationships with managers; processed pre-employment checks and running reports on Working Rights, Police Checks, NDIS checks; managed casual employee conversions to permanent roles (Section 66 – Fair Work Act); conducted annual Personnel File Audits for 21 aged care facilities; managed redeployment and redundancy; reviewed job descriptions, improved P&C policies and Empl