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Small business owner and manager with extensive experience in kids yoga and mindfulness, creating engaging content, programs, flyers, holiday workshops, and audio relaxations. Skilled in communication, customer enquiries, scheduling, fees, and maintaining organised records. Background also includes office administration and fast data entry with strong bookkeeping experience (including MYOB), alongside retail/customer service roles with inventory, product ordering, marketing support, and database management. Experienced in market research and using modern tools for content and business administration.…Small business owner and manager with extensive experience in kids yoga and mindfulness, creating engaging content, programs, flyers, holiday workshops, and audio relaxations. Skilled in communication, customer enquiries, scheduling, fees, and maintaining organised records. Background also includes office administration and fast data entry with strong bookkeeping experience (including MYOB), alongside retail/customer service roles with inventory, product ordering, marketing support, and database management. Experienced in market research and using modern tools for content and business administration.

Fiona Filippelli

Content Creator, Writer, Media Coordinator, +7

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Small business owner and manager with extensive experience in kids yoga and mindfulness, creating engaging content, programs, flyers, holiday workshops, and audio relaxations. Skilled in communication, customer enquiries, scheduling, fees, and maintaining organised records. Background also includes office administration and fast data entry with strong bookkeeping experience (including MYOB), alongside retail/customer service roles with inventory, product ordering, marketing support, and database management. Experienced in market research and using modern tools for content and business administration.…Small business owner and manager with extensive experience in kids yoga and mindfulness, creating engaging content, programs, flyers, holiday workshops, and audio relaxations. Skilled in communication, customer enquiries, scheduling, fees, and maintaining organised records. Background also includes office administration and fast data entry with strong bookkeeping experience (including MYOB), alongside retail/customer service roles with inventory, product ordering, marketing support, and database management. Experienced in market research and using modern tools for content and business administration.

Available to hire

Small business owner and manager with extensive experience in kids yoga and mindfulness, creating engaging content, programs, flyers, holiday workshops, and audio relaxations. Skilled in communication, customer enquiries, scheduling, fees, and maintaining organised records.

Background also includes office administration and fast data entry with strong bookkeeping experience (including MYOB), alongside retail/customer service roles with inventory, product ordering, marketing support, and database management. Experienced in market research and using modern tools for content and business administration.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Beginner

Language

English

Fluent

Italian

Intermediate

French

Beginner

Spanish; Castilian

Beginner

Work Experience

Retail Assistant (Customer Service, Stock Ordering, Product Knowledge) at Shop Neutral (Victoria)

October 1, 2012 - February 1, 2014

Delivered retail customer service with strong product knowledge and information handling. Managed specialist stock replacement and performed end-of-day totals and recordings. Supported merchandising and store presentation, assisted with shop decorating/styling and maintenance tasks, and placed new stock orders. Maintained customer database support and cash handling while responding to customer enquiries.

Business Owner and Manager (Kids Yoga and Mindfulness) at Radiant Heart Yoga

June 1, 2008 - Present

Owned and managed a kids yoga and mindfulness program serving toddlers through teenagers (and some family/adult classes). Responsibilities included advertising and marketing, answering phone enquiries, organising class schedules, collecting fees, and maintaining records. Created and produced kids documents and content including flyers, holiday workshops, handouts, fun theme ideas, games, and audio relaxations/recordings. Also provided kids yoga and mindfulness parties and ongoing communication focused on care, respect, and professional development. Managed teaching delivery, class coordination, and continuous improvements based on feedback and new ideas.

YOGA Teacher, Childrens Yoga Teacher, Writer at Radiant Heart Creations

June 1, 2008 - Present

Teaching yoga to all age children, hatha yoga to adults, beginners yoga, seniors yoga, family yoga, mindfulness and meditation classes, relaxation and yoga journalling. Writing now in my niche - yoga, kids yoga, wellness, meditation, mindfulness and more! Also childrens and wellness content creation.

Retail Assistant/Speciality Knowledge Retail at Shop Neutral, Harry and Sage, La Formaggeria, Heart and Soul Holistic Centre, Guardian Angel Family Wellbeing Centre etc!

January 7, 2006 - December 24, 2016

Successful retail selling. Customer service. Opening and closing store. Merchandising. Product Buying & Maintenance. Marketing and advertising. Speciality product knowledge.

Office Assistant (Administration, Bookkeeping, Data Entry) at Palermo Joinery

March 1, 2002 - September 1, 2023

Performed general administration and bookkeeping support using computerised and manual systems, primarily MYOB. Entered accounting data for multiple accounts and produced regular reports. Managed banking-related tasks, supplier payments, filing, and high-efficiency typing/data entry. Handled business phone calls and mail, including transferring calls and responding to enquiries; also supported business operations with accurate record keeping and reporting.

Office and Administration Assistant at Palermo Joinery Windows and Doors

January 1, 2002 - January 1, 2023

Highly proficient data entry Book and account keeping Multiskilled office and administration roles Filing, Business Writing, Banking, Report Creation, Organisation of financial data, Payment of Suppliers, Product Knowledge and Articles, Business Calls, Postage, Calculations, MYOB, Microsoft Office Suite, Google Docs, Cross-checking data, Data Management, Customer and Supplier database management.

Education

Bachelor of Commerce / Bachelor of Economics at Monash University, Clayton, Melbourne, Australia

January 1, 1996 - January 1, 1999

A third major in Marketing too. Major subject areas - international marketing, economics and finance. Consumer behaviour. Product Lifecycle. Statistics. Market Research. Marketing Strategy and Implementation. Quality Assessment. Article Writing.

Yoga Teacher Certification at Bhava School of Yoga and Creative Dance, Victoria, Australia

February 1, 2008 - March 1, 2009

All aspects of teaching hatha yoga.