Firas Elmakki

Overseeing end-to-end delivery of digital development projects across Aqary's group of companies, leading technology initiatives that drive digital transformation and enhance customer experience. Responsible for full-cycle development of websites, mobile apps (iOS & Android), and custom dashboards; implementing agile methodologies, tracking KPIs, managing budgets, and ensuring compliance and quality. Defined project scope, technical requirements, timelines, and deliverables in alignment with business strategies and market needs. Managed cross-functional teams (30+ resources) including designers, analysts, developers, QA, AI/ML specialists, and DevOps engineers; oversaw product deployment and maintenance across digital platforms with emphasis on performance, scalability, and security. Implemented ITSM best practices to standardize service delivery and improve cross-department collaboration, reducing service resolution time.

Provide expert IT advisory, systems integration, cybersecurity, cloud computing, SDLC, data analysis, and infrastructure support for clients. Manage end-to-end projects including documentation and deployment of technology; collaborate on SDLC, DevOps practices, and CI/CD.

Provided IT advisory and hands-on support on systems integration, cybersecurity, cloud computing, SDLC, data analysis, and infrastructure. Managed end-to-end projects, produced detailed documentation, and delivered solutions aligned with client objectives.