Camila Nawrath
Hi, I’m Camila Nawrath, a customer service expert with over two years of experience in sales, language management, and problem solving, delivered in a proactive, gentle, and efficient manner.
About
Hi, I’m Camila Nawrath, a customer service expert with over two years of experience in sales, language management, and problem solving, delivered in a proactive, gentle, and efficient manner. I work well under pressure and am polite, responsible, productive, and development-oriented. Given my previous work experiences, I have the skills to handle both difficult and simple customer situations, ensuring that the client is left with the best possible experience.
I’m a bilingual communicator with hands-on experience using CRM tools and call center systems, and I provide real-time interpretation for diverse clients. I resolve complaints effectively, maintain high satisfaction levels, build strong client relationships, and thrive in fast-paced environments where I turn challenges into positive outcomes for clients and teams.
- 1 year's experience
- Joined October 2025
Languages
- Spanish; CastilianFluent
- EnglishFluent
Industry experience
- Financial Services
- Healthcare
- Professional Services
- Retail
- Media & Entertainment
More experts in Santiago, Chile
Work experience
Supported Spanish-English speaking clients by providing real-time interpretation for U.S.-based banks and health care providers. Resolved customer complaints effectively, ensuring high satisfaction levels and maintaining client loyalty. Built and managed strong relationships with clients, addressing their needs and exceeding service expectations. Operated advanced Contact Center systems and CRM tools to log client interactions, manage cases, and track resolutions efficiently.
Cash management, opening and closing of premises, trainings, bilingual customer assistance. Food preparation and sale, inventory management.
Agenda management, weekly shift scheduling, cash management, bilingual customer assistance. Management of accounting books and cash flow.
Education
Certifications and awards
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