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Camila Nawrath

Available to hire

Hi, I’m Camila Nawrath, a customer service expert with over two years of experience in sales, language management, and problem solving, delivered in a proactive, gentle, and efficient manner.

About

Hi, I’m Camila Nawrath, a customer service expert with over two years of experience in sales, language management, and problem solving, delivered in a proactive, gentle, and efficient manner. I work well under pressure and am polite, responsible, productive, and development-oriented. Given my previous work experiences, I have the skills to handle both difficult and simple customer situations, ensuring that the client is left with the best possible experience.

I’m a bilingual communicator with hands-on experience using CRM tools and call center systems, and I provide real-time interpretation for diverse clients. I resolve complaints effectively, maintain high satisfaction levels, build strong client relationships, and thrive in fast-paced environments where I turn challenges into positive outcomes for clients and teams.

  • 1 year's experience
  • Joined October 2025

Languages

  • Spanish; CastilianFluent
  • EnglishFluent

Industry experience

  • Financial Services
  • Healthcare
  • Professional Services
  • Retail
  • Media & Entertainment

Work experience

Spanish-English Interpreter · TeleperformanceMar 2024 – Oct 2025 · 1 yr 8 mos

Supported Spanish-English speaking clients by providing real-time interpretation for U.S.-based banks and health care providers. Resolved customer complaints effectively, ensuring high satisfaction levels and maintaining client loyalty. Built and managed strong relationships with clients, addressing their needs and exceeding service expectations. Operated advanced Contact Center systems and CRM tools to log client interactions, manage cases, and track resolutions efficiently.

Customer Service Expert · Yogen FruzSep 2023 – Sep 2023 · 1 mo

Cash management, opening and closing of premises, trainings, bilingual customer assistance. Food preparation and sale, inventory management.

Accounting Administrative Agent · Secret SpaDec 2020 – Dec 2020 · 1 mo

Agenda management, weekly shift scheduling, cash management, bilingual customer assistance. Management of accounting books and cash flow.

Education

High School Diploma · Colegio Santa Maria Reina2012 – 2017
Sophomore years · Instituto Duoc UC2017 – 2020
Management course · Digital Animation Career2022 – 2025

Certifications and awards

High School Diploma2012 – 2017
Digital Animation Career – Management Course2022 – 2025

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