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I am an internationally experienced professional in administrative support, blending business management expertise with technical skills to deliver impactful results. I am currently open to new opportunities and thrive in cross-functional environments, delivering structured reporting, ERP system maintenance, and efficient procurement and marketing support.…

Md. Firoz Mahmud

Project Manager, Data Analyst, Content Creator, +1

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I am an internationally experienced professional in administrative support, blending business management expertise with technical skills to deliver impactful results. I am currently open to new opportunities and thrive in cross-functional environments, delivering structured reporting, ERP system maintenance, and efficient procurement and marketing support.…

Available to hire

I am an internationally experienced professional in administrative support, blending business management expertise with technical skills to deliver impactful results.

I am currently open to new opportunities and thrive in cross-functional environments, delivering structured reporting, ERP system maintenance, and efficient procurement and marketing support.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

German

Advanced

Work Experience

Team Assistant in Facility Management at Apleona Südwest GmbH, Germany

June 1, 2024 - July 1, 2025

Managed administrative and operational tasks related to procurement, including purchase order handling, invoice creation, and order processing using Microsoft Dynamics IPS. Coordinated with internal departments and external suppliers to support procurement workflows. Monitored service orders and tasks, ensuring timely execution and proper documentation by technical teams. Maintained vendor communications, supported supplier relationship management, and ensured the accuracy of procurement records. Supported project and facility management reporting and ERP system maintenance.

Working Student Product Online Marketing at DCI Digital Career Institute GmbH

June 1, 2022 - May 31, 2023

Set up MS Teams for new classes; document course content for Online Marketing (SEO, SEA, Social Media); create and maintain Confluence pages; structure and implement tasks in Asana; onboard trainers in DCI CRM tools.

Intern Rate Management Specialist at HRS GmbH

December 1, 2021 - June 1, 2022

Assisted in managing the rate loading process for corporate hotel partners via CRS, GDS, and connected systems. Supported customers and ensured outstanding service quality in handling rate loading related requests. Investigated non-bookability situations and identified issues to escalate to responsible stakeholders. Contributed to process improvements and helped optimize information flow for procurement and booking systems.

IT Support at DSV Road GmbH, Germany

October 1, 2021 - December 1, 2021

Guided users on troubleshooting. Handling problems and configuration issues. Updating and installing software. Installing and replacing hardware.

Digital Marketing Project – Intern at GwW mbH, Germany

April 1, 2018 - August 1, 2018

Planned, set up, and managed PPC campaigns in Google Ads. Conducted keyword research, trend analysis, and negative keyword management to optimize campaign performance. Monitored and controlled key performance metrics including CPC (Cost per Click), CPI (Cost per Impression), CTR (Click-Through Rate), and conversions. Analyzed campaign reports, measured performance, and implemented data-driven adjustments to maximize ROI.