I am a Product Manager and Agile Transformation Leader with broad experience in technology and digital transformation across telecom, fintech, manufacturing, and energy. I have led cross-functional teams and strategic initiatives to build AI-powered platforms, define roadmaps, and mentor leaders to deliver measurable business outcomes. I excel at aligning business strategy with product delivery through data-driven, purpose-focused approaches. I have improved time-to-market and efficiency, built scalable governance and data dashboards, and fostered autonomous, high-performing teams that continuously deliver value.

Fernando Pinheiro

I am a Product Manager and Agile Transformation Leader with broad experience in technology and digital transformation across telecom, fintech, manufacturing, and energy. I have led cross-functional teams and strategic initiatives to build AI-powered platforms, define roadmaps, and mentor leaders to deliver measurable business outcomes. I excel at aligning business strategy with product delivery through data-driven, purpose-focused approaches. I have improved time-to-market and efficiency, built scalable governance and data dashboards, and fostered autonomous, high-performing teams that continuously deliver value.

Available to hire

I am a Product Manager and Agile Transformation Leader with broad experience in technology and digital transformation across telecom, fintech, manufacturing, and energy. I have led cross-functional teams and strategic initiatives to build AI-powered platforms, define roadmaps, and mentor leaders to deliver measurable business outcomes.

I excel at aligning business strategy with product delivery through data-driven, purpose-focused approaches. I have improved time-to-market and efficiency, built scalable governance and data dashboards, and fostered autonomous, high-performing teams that continuously deliver value.

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Experience Level

Expert
Expert
Expert
Intermediate

Language

English
Fluent
Spanish; Castilian
Advanced

Work Experience

Senior Product Manager & Agile Transformation Leader at Saint Gobain
September 1, 2022 - Present
Led enterprise-wide agile transformation and digital delivery across 150+ business units, managing 90+ concurrent products and initiatives. Delivered 60% time-to-market reduction and 40%+ efficiency gains through process optimization, squad-based operating model, and cascading OKR frameworks. Architected enterprise Jira ecosystem with automated Release Management (reducing cycle time from 14 to 6 days), comprehensive Confluence knowledge architecture with 500+ living documents, and end-to-end OKR traceability with real-time confidence scoring and blocker identification. Designed AI-powered Content Management System and LLM-powered search solutions, connecting web solutions to databases via API architectures. Managed distributed squads (Data Science, Engineering, Architect, QA) and mentored 50+ staff; established governance, metrics and performance management.
Senior Enterprise Agile Coach at NOS Telecom
January 1, 2021 - July 1, 2022
Enhanced Software Development Life Cycle through continuous agile improvement initiatives, increasing team efficiency, delivery consistency, and time-to-market while maintaining sustainable, quality-driven practices. Delivered targeted agile training programs; upskilled diverse teams and fostered a culture of ownership. Built real-time performance dashboards in Power BI; managed work artifacts in Jira and established Confluence documentation architecture. Facilitated cross-functional alignment, resolved impediments, and cultivated transparency and continuous improvement.
Senior Scrum Master at EDP
August 1, 2020 - December 1, 2020
Led development of a 13-member technical team, driving a high-performing culture and overseeing migration from Click/Salesforce and OutSystems. Shaped technical roadmaps, architecture, and optimization to ensure scalability and alignment with business priorities. Implemented performance metrics frameworks enhancing development visibility, enabling data-driven decision-making and continuous process improvements in velocity and system quality. Facilitated cross-functional collaboration and removed impediments, fostering a culture of transparency, trust, and continuous improvement.
Senior Project Manager at Feedzai
August 1, 2019 - August 1, 2020
Managed high-impact SaaS platform delivery for AML and fraud prevention, integrating Big Data, ML, and AI technologies to address enterprise compliance and security challenges. Defined API integrations, system governance, and SLAs with international banking clients, ensuring regulatory alignment and enterprise interoperability. Scaled agile practices across multiple concurrent projects using LeSS framework with Scrum of Scrums coordination; acted as Agile Coach mentoring teams and stakeholders.
Product Manager at Coca-Cola Company
October 1, 2017 - July 1, 2019
Delivered transformational B2B e-commerce platform serving bottlers and retail partners globally, scaling from single-country pilot to multi-region deployment with 150,000+ users. Architected enterprise-grade API integration framework and platform standards governance, ensuring 99%+ reliability. Led Salesforce Marketing Cloud implementation, MVP validation with UI/UX collaboration, and produced enterprise documentation for alignment and knowledge retention.
Product Owner at AB-InBev
April 1, 2017 - September 1, 2017
Defined product backlog and governance for enterprise initiatives; contributed to API integration and platform standards governance; ensured reliability and stakeholder alignment across global operations.
Project Manager at Olympic Games Rio 2016
August 1, 2015 - October 1, 2016
Led project management for Rio 2016 initiatives, coordinating cross-functional teams and stakeholders, managing schedules, risks and successful delivery of key capabilities.
Project Manager at Sul América Seguros
January 1, 2015 - July 1, 2015
Managed development initiatives, built roadmaps, facilitated cross-functional collaboration and improved delivery velocity.
Project Manager at Oi Telecom
July 1, 2012 - January 1, 2015
Managed multiple telecom projects, aligning technical and business priorities and delivering value on schedule.
Project Manager at Dell - EMC²
March 1, 2010 - May 1, 2012
Led cross-functional projects involving architecture and migration, driving scalability and alignment with business priorities.
IT Manager at Hope RH
June 1, 2009 - February 1, 2010
Led IT operations, mentored teams, and implemented performance metrics to enable data-driven decision making and continuous improvement.
Project Manager at Marans Turismo
September 1, 2008 - May 1, 2009
Managed IT projects and process improvements to enhance operations and service delivery.
Project Manager at Casa e Vídeo
November 1, 2007 - August 1, 2008
Directed IT-related projects and initiatives, aligning technology with business goals and operations.
IT Manager at Superprix Supermercados
August 1, 2005 - October 1, 2007
Oversaw IT infrastructure and application landscape, delivering improvements in availability and efficiency.
System Analyst at Oi Celulares
January 1, 2002 - January 1, 2003
Engaged in system analysis and support across telecom platforms to ensure stability and performance.
Business / System Analyst at Supporttcom
January 1, 2001 - January 1, 2002
Analyzed business processes and systems to drive improvements and align IT with business goals.
System and Process Analyst at Carvalho Hosken
November 1, 1998 - September 1, 1999
Evaluated systems and processes to optimize efficiency and governance.
System Analyst at Accenture
March 1, 1994 - September 1, 1998
Performed system analysis across engagements, contributing to technology-driven transformations.

Education

Graduate in IT Management at UNESA
January 11, 2030 - January 23, 2026
Master’s in Digital Product Management at Nuclio Digital School
January 11, 2030 - January 23, 2026

Qualifications

Product Owner
January 1, 2016 - January 23, 2026
Scrum Master
January 1, 2017 - January 23, 2026
Certified Agile Leadership I
January 1, 2021 - January 23, 2026
Kanban Maturity Model
January 1, 2023 - January 23, 2026
Agile Metrics
January 1, 2023 - January 23, 2026
Flight Levels 2 Design
January 1, 2024 - January 23, 2026

Industry Experience

Telecommunications, Software & Internet, Financial Services, Manufacturing, Energy & Utilities