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I am a multidisciplinary UX/UI designer. I have improved workflows of an integral platform used by customers to investigate large data sets. I’ve interviewed internal and external customers to gain a Net Promoter Score of user satisfaction. I worked in a team of designers to build out and improve the design system, with strengths in UX research and UI design and a background in graphic design. I enjoy collaborating with people to discover solutions that solve problems and increase user engagement. I spend time outside of work climbing, skiing, surfing, and researching aquaculture—specifically seaweed cultivation.…I am a multidisciplinary UX/UI designer. I have improved workflows of an integral platform used by customers to investigate large data sets. I’ve interviewed internal and external customers to gain a Net Promoter Score of user satisfaction. I worked in a team of designers to build out and improve the design system, with strengths in UX research and UI design and a background in graphic design. I enjoy collaborating with people to discover solutions that solve problems and increase user engagement. I spend time outside of work climbing, skiing, surfing, and researching aquaculture—specifically seaweed cultivation.

Frances Drinkwater

UX Designer, UI Designer, Product Designer, +3

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I am a multidisciplinary UX/UI designer. I have improved workflows of an integral platform used by customers to investigate large data sets. I’ve interviewed internal and external customers to gain a Net Promoter Score of user satisfaction. I worked in a team of designers to build out and improve the design system, with strengths in UX research and UI design and a background in graphic design. I enjoy collaborating with people to discover solutions that solve problems and increase user engagement. I spend time outside of work climbing, skiing, surfing, and researching aquaculture—specifically seaweed cultivation.…I am a multidisciplinary UX/UI designer. I have improved workflows of an integral platform used by customers to investigate large data sets. I’ve interviewed internal and external customers to gain a Net Promoter Score of user satisfaction. I worked in a team of designers to build out and improve the design system, with strengths in UX research and UI design and a background in graphic design. I enjoy collaborating with people to discover solutions that solve problems and increase user engagement. I spend time outside of work climbing, skiing, surfing, and researching aquaculture—specifically seaweed cultivation.

Available to hire

I am a multidisciplinary UX/UI designer. I have improved workflows of an integral platform used by customers to investigate large data sets. I’ve interviewed internal and external customers to gain a Net Promoter Score of user satisfaction. I worked in a team of designers to build out and improve the design system, with strengths in UX research and UI design and a background in graphic design.

I enjoy collaborating with people to discover solutions that solve problems and increase user engagement. I spend time outside of work climbing, skiing, surfing, and researching aquaculture—specifically seaweed cultivation.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

UX/UI Designer at Darktrace

May 1, 2024 - September 1, 2025

Worked on improving the workflows of an integral platform used to investigate large datasets. Interviewed internal and external customers to gain insights into user satisfaction. Collaborated in a design team to build out and improve the design system.

UX/UI Designer at Vector

January 1, 2023 - May 1, 2023

Continually improved the internal ticketing system. Conducted competitor research, interviews, data analysis, and created service blueprints. Developed design systems and design tokens for the redesigned Vector.co.nz site, with extensive user research and templates for Diverge to iterate in Figma.

UX/UI Designer (contract) at Symbio

August 1, 2022 - October 1, 2022

Involved in every stage of the design process; hosted ideation workshops and increased involvement with artefacts such as empathy maps and user flows. Redesigned contact/card assets across divisions and contributed Personas, CJMs, interactive prototypes, and a service design piece.

UX/UI Designer (contract) at FOR A

September 1, 2022 - October 1, 2022

Undertook competitor research, interviews, data analysis, and produced presentations. Tasked with creating a graduate program page hosting information. Created Personas, CJM, interactive prototypes, and a service design piece.

Founder at Cahaya Skin Care

November 1, 2016 - November 1, 2017

Developed a range of skincare from packaging and production to marketing and branding. Managed content creation for social and Google/Facebook ads. Photography, design, and sourcing of product packaging.

Graphic Designer (Intern) at Y&R

July 1, 2016 - September 30, 2016

Graphic design intern responsible for product design tasks, client product publications, and in-house logo design.

Graphic Designer (Intern) at Novelli

July 1, 2016 - September 30, 2016

Graphic design intern involved in product design, client product publications, and product photography.

UX / UI Designer at Darktrace

May 1, 2024 - September 1, 2025

Improved workflows of a platform used by customers to investigate large data sets. Interviewed internal and external customers to gain a Net Promoter Score of user satisfaction. Collaborated with a design team to build out and improve the design system.

UX / UI Designer at Vector

January 1, 2023 - May 1, 2023

Worked on continuous improvement of the internal ticketing system. Undertook competitor research, conducted interviews, analyzed data, and created service blueprints.

UX / UI Designer (Contract) at FORA

September 1, 2022 - October 1, 2022

Undertook competitor research, conducted interviews, analyzed data, and created presentations. Created Personas, Customer Journey Maps (CJM), interactive prototypes, and a service design piece.

UX / UI Designer at Symbio

August 1, 2022 - September 1, 2022

Engaged in every stage of the design process, hosted ideation workshops, and contributed artifacts such as empathy maps and user flows. Contributed to redesign of a contact card rolled out across three divisions (UCAAS, TAAS, CPAAS).

Graphic Designer Intern at Novelli

July 1, 2016 - September 1, 2016

Assisted with product design, client product publications, and in-house logo design.