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I'm an experienced operations and events professional with a background in hospitality and catering, leading diverse teams, coordinating complex logistics, and driving business growth for one of the region's largest food-service providers. I thrive on challenge and collaboration, and I’m motivated by delivering value through structured planning and continuous improvement. My sports background as a federated handball athlete has shaped my resilience, discipline, and teamwork, which I apply to every project and team I lead. I value clear communication, client satisfaction, and a results-oriented mindset.…I'm an experienced operations and events professional with a background in hospitality and catering, leading diverse teams, coordinating complex logistics, and driving business growth for one of the region's largest food-service providers. I thrive on challenge and collaboration, and I’m motivated by delivering value through structured planning and continuous improvement. My sports background as a federated handball athlete has shaped my resilience, discipline, and teamwork, which I apply to every project and team I lead. I value clear communication, client satisfaction, and a results-oriented mindset.

Francisco Fontes

Project Manager, Line Producer, Production Manager, +3

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I'm an experienced operations and events professional with a background in hospitality and catering, leading diverse teams, coordinating complex logistics, and driving business growth for one of the region's largest food-service providers. I thrive on challenge and collaboration, and I’m motivated by delivering value through structured planning and continuous improvement. My sports background as a federated handball athlete has shaped my resilience, discipline, and teamwork, which I apply to every project and team I lead. I value clear communication, client satisfaction, and a results-oriented mindset.…I'm an experienced operations and events professional with a background in hospitality and catering, leading diverse teams, coordinating complex logistics, and driving business growth for one of the region's largest food-service providers. I thrive on challenge and collaboration, and I’m motivated by delivering value through structured planning and continuous improvement. My sports background as a federated handball athlete has shaped my resilience, discipline, and teamwork, which I apply to every project and team I lead. I value clear communication, client satisfaction, and a results-oriented mindset.

Available to hire

I’m an experienced operations and events professional with a background in hospitality and catering, leading diverse teams, coordinating complex logistics, and driving business growth for one of the region’s largest food-service providers. I thrive on challenge and collaboration, and I’m motivated by delivering value through structured planning and continuous improvement.

My sports background as a federated handball athlete has shaped my resilience, discipline, and teamwork, which I apply to every project and team I lead. I value clear communication, client satisfaction, and a results-oriented mindset.

Skills

Leadership

CRM

Data Visualization

Experience Level

Leadership

Expert

CRM

Expert

Data Visualization

Intermediate

Language

Portuguese

Fluent

English

Fluent

Work Experience

Operational Manager at Eurest

January 1, 2023 - November 21, 2025

Management of operational teams and supervision of daily operations. Development and implementation of solutions for events and catering services. Client retention and acquisition, with a strong focus on results. Responsible for commercial activities, account management, and business prospecting. Coordination of all logistics associated with operations and events.

Assistant Operations Manager at Eurest

January 1, 2023 - January 1, 2023

Analysis of sales, performance indicators, and financial results. Team management and direct customer interaction. Market research for potential new clients. Initiated the strategic development of the Events and Catering segment within the organization.

Systems Manager at Eurest

January 1, 2022 - January 1, 2022

Development of pricing strategies and launch of new products. Analysis of KPIs and preparation of commercial performance reports. Implementation of loyalty programs and sales system management. Evaluation of potential new items and continuous improvement initiatives.

Unit Manager at Eurest

January 1, 2020 - January 1, 2020

Overall management of operational units (up to 9 units under direct responsibility). Team, raw materials, sales, and customer relationship management. Responsible for operational planning and performance reporting. Support and training for other company units, ensuring standardization and quality.

Operational Manager at Eurest – Porto, Portugal

January 1, 2023 - November 22, 2025

Assistant Operations Manager at Eurest – Porto, Portugal

January 1, 2023 - January 1, 2023

Systems Manager at Eurest – Porto, Portugal

January 1, 2022 - January 1, 2022

Unit Manager at Eurest – Porto, Portugal

January 1, 2020 - January 1, 2020