Available to hire
Hi, I’m Bhavya Shah, a data-focused professional with 2 years of experience automating ETL pipelines, building data solutions, and creating performance reports using Power BI, SQL, and Python Automation. I thrive on turning messy data into actionable insights and delivering dashboards that drive business decisions.
I’m committed to lifelong learning and collaboration, consistently going the extra mile to improve processes, reduce manual work, and help teams achieve measurable outcomes, such as reducing churn and improving KPI accuracy.
Skills
Work Experience
Data Analyst at Excel at IT
April 1, 2023 - August 1, 2025Analyzed behavioral datasets in Power BI to identify UI design issues, implemented KPI improvements, and contributed to a 30% reduction in monthly churn over 8 months. Automated transformation workflows using Power Query, integrated data from all sources including SQL, Excel, APIs, and Azure while reducing manual data processing. Optimized advanced DAX measures and calculated tables, improving KPI accuracy and reducing report refresh and load times by 15%. Designed star-schema data models and provided scalable, consistent reports across multiple datasets. Collaborated closely with Data Engineers and stakeholders to gather requirements and ensure data alignment with business needs.
Financial Representative at CIBC Bank
August 1, 2022 - February 1, 2023Served as the primary point of contact for clients, handling an average of 70+ inbound calls daily regarding accounts, products, and general banking inquiries. Conducted initial review and due diligence of residential mortgage and auto loan applications, ensured all necessary information was verified prior to full underwriting. Resolved client fraud issues, credit card disputes, account check and payment processing. Identified opportunities to cross-sell and refer clients to Financial Advisors for additional products and services, contributing to team sales goals. Maintained strict adherence to all banking security protocols and compliance regulations, ensuring the confidentiality, integrity and safety of client information.
Education
Post Graduate Diploma in Computer Applications at Centennial College Toronto, Canada
January 11, 2030 - January 1, 2020Project Management at Sault College, Ontario, Canada
January 11, 2030 - January 1, 2019Bachelors in Computer Science & Engineering at BITS, India
January 11, 2030 - December 16, 2025Qualifications
PL-300
January 11, 2030 - December 16, 2025Google Analytics
January 11, 2030 - December 16, 2025Industry Experience
Financial Services, Software & Internet, Professional Services, Education, Other
Skills
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