I am a seasoned Technical Writer with over 12 years of experience in the IT industry, specializing in AI-powered generative tools for creating dynamic, user-centered content. I leverage AI-driven documentation tools to automate content generation, reduce production time, and elevate documentation quality. I have created functional specifications, training manuals, and release notes for complex systems across Healthcare, Life Sciences, Media, and Finance. I’m eager to join a forward-looking team to integrate AI technologies into content creation, bid/proposal writing, and scalable documentation management.

Gayathri S

I am a seasoned Technical Writer with over 12 years of experience in the IT industry, specializing in AI-powered generative tools for creating dynamic, user-centered content. I leverage AI-driven documentation tools to automate content generation, reduce production time, and elevate documentation quality. I have created functional specifications, training manuals, and release notes for complex systems across Healthcare, Life Sciences, Media, and Finance. I’m eager to join a forward-looking team to integrate AI technologies into content creation, bid/proposal writing, and scalable documentation management.

Available to hire

I am a seasoned Technical Writer with over 12 years of experience in the IT industry, specializing in AI-powered generative tools for creating dynamic, user-centered content. I leverage AI-driven documentation tools to automate content generation, reduce production time, and elevate documentation quality.

I have created functional specifications, training manuals, and release notes for complex systems across Healthcare, Life Sciences, Media, and Finance. I’m eager to join a forward-looking team to integrate AI technologies into content creation, bid/proposal writing, and scalable documentation management.

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Experience Level

Expert
Expert
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Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Advanced

Work Experience

Senior Technical Writer at P360
November 1, 2022 - Present
Working remotely in the life science domain, I prepare functional requirements documents and design or configuration technical documents for various projects utilizing Power BI report interfaces. Additionally, I create PowerPoint presentations for product trainings and discussions.
Product Owner / Senior Business Analyst at Dedalus Pvt Ltd
July 31, 2022 - August 22, 2025
Remote role in healthcare domain managing a pharmacy product called MedChart, an electronic medication management solution across inpatient wards and outpatient care. Responsibilities include preparing release notes, creating online help content, managing product backlog, decomposing features into user stories, grooming and prioritizing them in sprints, leading requirements gathering and product reviews, collaborating with Scrum Master for agile ceremonies, and mentoring team members.
Manager at Capgemini Technology Solutions Pvt Ltd
April 30, 2018 - August 22, 2025
Worked on creating reusable React components enhanced with Redux for state management to build workflow diagrams in an HR application. Backend development involved Node.js and MongoDB. Coordinated with business analysts and design teams for requirements and used GitHub for version control.
Senior Associate at Cognizant Technology Solutions Pvt Ltd
May 31, 2015 - August 22, 2025
In the banking and finance domain, I contributed to sales lead allocation API development and batch processing logic using round robin for loan sales. Worked extensively with MongoDB, server-side JavaScript with Node.js and Express.js, and Oracle DB integrations via BRE. Also performed POC using Sails framework and managed SVN repositories. Coordinated with business analysts for requirement gathering.
Senior Software Engineer at Object Frontier Software Pvt Ltd
June 30, 2014 - August 22, 2025
Worked in media and mobile domain developing and enhancing applications for push notifications and TV schedules for CNN services. Responsibilities included development, defect fixing, responsive design using HTML5/CSS3, server-side JavaScript using Node.js and Express.js, batch processing logic, unit and integration testing, and coordination with onsite teams. Used Git and Bitbucket for version control.
Technical Lead at Enzen Technologies Pvt Ltd
August 31, 2013 - August 22, 2025
Worked in energy and utilities domain developing applications related to gas supply emergency logs, load shedding, and forecast result capture. Engaged in all phases of product development including requirement analysis, technical documentation, development, system testing, UI design, WCF service and data access layer coding. Used object-oriented JavaScript for client-side logics, performed code reviews, bug verification, unit and integration testing, and managed code integration and release.
Senior Software Engineer at iSOFT A CSC Company
July 31, 2012 - August 22, 2025
Contributed to healthcare product Lorenzo focusing on patient, clinical, and theatre management. Worked on patient list, journal view, and care event management packages. Engaged in design and development of all three architecture tiers including UI, web services, and data access. Performed unit testing, bug fixing, performance tuning of stored procedures, production support in the UK, and used code analysis tools FxCop and StyleCop. Prepared test cases and provided technical support to team.
Senior Technical Writer at P360
November 1, 2022 - Present
Worked remotely on life science projects as a Technical Writer preparing functional requirements documents and design/configuration technical documentation. Created Power BI report interfaces and prepared PowerPoint presentations for product trainings and discussions.
Product owner/Senior Business Analyst at Dedalus Pvt Ltd
July 31, 2022 - August 22, 2025
Served as Product Owner/Senior BA for a pharmacy product MedChart, an electronic medication management solution for hospitals and outpatient care. Prepared release notes and online help content, owned product backlog and sprint planning, gathered technical and customer requirements, approved acceptance criteria, led product reviews, collaborated in agile ceremonies, and mentored team members.
Manager at Capgemini Technology Solutions Pvt Ltd
April 30, 2018 - August 22, 2025
Developed reusable React components with additional features using Redux for state management to create workflow diagrams within an HR application. Used Node.js and MongoDB for backend development and coordinated with analysts and design teams for requirements. Managed code repos on GitHub.
Senior Associate at Cognizant Technology Solutions Pvt Ltd
May 31, 2015 - August 22, 2025
Worked on the Chola Leap application for sales and collection management of various loan products. Developed sales lead allocation API and batch processing logic using Node.js, Express.js, MongoDB, and Oracle DB integrations. Gained experience with server-side JavaScript, business rules engine, and managed SVN repositories.
Senior Software Engineer at Object Frontier Software Pvt Ltd
June 30, 2014 - August 22, 2025
Developed mobile media applications managing push notification services and news scheduling for CNN. Involved in development, enhancement, defect fixing, using HTML5/CSS3 responsive design and MongoDB as NoSQL database. Utilized Node.js, Express.js, batch processing, MVC pattern, unit and integration testing, and collaborated with onsite teams.
Technical Lead at Enzen Technologies Pvt Ltd
August 31, 2013 - August 22, 2025
Led development of applications in Energy and Utilities domain such as Gas Supply Emergency Log and Emergency Load Shedding. Handled full SDLC phases including requirement analysis, technical documentation, development across UI, WCF services, and data access layers. Used Object-Oriented JavaScript, code review, testing, integration, and build/release management.
Senior Software Engineer at iSOFT A CSC Company
July 31, 2012 - August 22, 2025
Worked on the healthcare product Lorenzo managing patient, clinical, and theatre management data systems. Developed patient list, journal view, and care event management modules using 3-tier architecture and Object-Oriented JavaScript. Performed unit testing, bug fixing, performance tuning, production support including onsite engagement, and applied coding standards with FxCop and StyleCop.
Senior Business Analyst at Dedalus Pvt Ltd
July 1, 2021 - July 1, 2022
Acted as the Product Owner for MedChart, an electronic medication management solution used in healthcare settings. Led the requirements gathering process, decomposed features into user stories, and managed backlog grooming. Worked alongside development teams to prepare release notes and ensure product readiness for client handover.
Manager at Capgemini Technology Solutions Pvt Ltd
December 1, 2017 - April 1, 2018
Developed React components for HR workflow management systems, contributing to state management via Redux. Design and integration of backend systems using Node.js and MongoDB, ensuring seamless workflow automation for users.
Senior Associate at Cognizant Technology Solutions Pvt Ltd
September 1, 2014 - May 1, 2015
Developed key features for the Chola Leap loan management system, focusing on lead allocation and processing. Leveraged Node.js and MongoDB to optimize backend workflows and improve lead allocation efficiency.
Senior Software Engineer at Object Frontier Software Pvt Ltd
October 1, 2013 - June 1, 2014
Developed and enhanced Alert Distribution Hub (push notification services for CNN mobile apps) and CNN TV Schedule applications (news & TV schedule across categories). Implemented responsive UI with HTML5/CSS3 for mobile and multi-device compatibility. Worked with Node.js, Express.js, and MongoDB for server-side development and data handling. Designed batch processing logic for large-scale push notifications. Followed MVC architecture, performed unit & integration testing, and managed code via Git/Bitbucket. Collaborated with onsite teams for requirement analysis and feature delivery.
Technical Lead at Enzen Technologies Pvt Ltd
July 1, 2012 - August 1, 2013
Gas Supply Emergency Log, Emergency Load Shedding, and FRAS applications for gas demand forecasting, emergency tracking, and load shedding visualization. Worked across all phases of SDLC: requirement analysis, technical documentation, development, testing, and release management. Designed and implemented features in 3-tier architecture (UI, WCF services, Data Access Layer). Utilized Object-Oriented JavaScript for rich client-side logic. Performed code reviews, unit/integration testing, and build/release management.
Senior Software Engineer at iSOFT A CSC Company
October 1, 2005 - July 1, 2012
Contributed to the Lorenzo Healthcare Application, enhancing patient and clinical management systems. Focused on UI design, web services, and data layer implementation, ensuring seamless healthcare management processes.

Education

Bachelor of Engineering Electrical and Electronics at PSG College of Technology Coimbatore, Tamilnadu, India
January 1, 2001 - January 1, 2005
Bachelor of Engineering Electrical and Electronics at PSG College of Technology Coimbatore, Tamilnadu, India
January 1, 2001 - January 1, 2005
Bachelor of Engineering in Electrical and Electronics at PSG College of Technology
January 1, 2001 - January 1, 2005

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Life Sciences, Financial Services, Media & Entertainment, Energy & Utilities, Professional Services