Would like to utilize my voice

Ghazal Tabassum

Would like to utilize my voice

Available to hire

Would like to utilize my voice

Language

English
Advanced
Hindi
Advanced
Urdu
Advanced

Work Experience

Vendor Specialist at Amazon Development Centre, India
September 1, 2022 - June 15, 2024
Spearheaded catalog management, SEO optimization, A+ content implementation, and attribute accuracy enhancement, achieving a 100% quality score. Led inventory planning and auto-replenishment strategies improving fill rates and reducing stockouts. Conducted customer journey analysis to enhance buyability and maintained performance metrics. Developed forecasting models and streamlined vendor operations saving 3.43 hours per vendor weekly. Ensured compliance with safety and regulatory standards while maintaining a 98% vendor satisfaction rating. Accelerated new product launches and achieved high adoption rates for product rollouts. Managed relationships with 15+ Tier-1 vendors and optimized operational efficiency through vendor performance improvement plans. Standardized processes and improved operational workflows for catalog and data accuracy.
Manager – Supply Chain at Coromandel International Limited, Hyderabad, India
July 1, 2019 - September 1, 2022
Led forecasting and demand planning improvements, reducing working capital by 5%. Implemented initiatives to mitigate shrinkage and stock loss, ensuring inventory integrity. Oversaw warehouse infrastructure development and optimized operational efficiency. Ensured supply chain operations compliance and improved depot management with a 90% fill rate. Innovated logistics with a milk-run delivery method to reduce costs and improve service. Managed a team of 300, establishing SOPs and ensuring regulatory adherence. Collaborated cross-functionally with IT, procurement, and category managers for operational alignment and reporting.
Deputy Manager – Operations at Coromandel International Limited, Hyderabad, India
May 1, 2017 - July 1, 2019
Managed retail operations of 600+ stores with performance segmentation to enable targeted growth strategies. Conducted root cause analyses for underperforming stores and implemented turnaround strategies using SWOT analysis and benchmarking. Mapped market potential of middle-tier stores to unlock growth opportunities. Enhanced store SOPs for merchandising, stock visibility, and shelf management. Led monetization of retail space with crop-specific designs and in-store displays. Onboarded third-party vendors for last-mile delivery, driving 12% and 21% sales growth in bottom-performing stores.
Vendor Specialist at Amazon Development Centre, India
September 1, 2022 - June 9, 2024
Spearheaded catalog management, SEO optimization, and content enhancement achieving 100% quality score. Led inventory and demand planning, reducing stockouts and improving fill rates. Improved customer experience by analyzing journeys and returns, maintaining Fast Track performance. Developed data-driven business intelligence models and streamlined vendor operations saving significant weekly hours. Ensured compliance with regulatory standards maintaining a 98% vendor satisfaction rating. Coordinated new product launches and cross-functional teams to boost brand visibility. Managed vendor relationships, resolving escalations and optimizing efficiency. Standardized processes and enhanced workflows increasing operational efficiency and compliance.
Manager – Supply Chain at Coromandel International Limited, Hyderabad, India
July 1, 2019 - September 1, 2022
Led forecasting and demand planning to optimize stock availability and reduce working capital by 5%. Directed shrinkage and stock loss mitigation efforts ensuring inventory integrity. Oversaw warehouse infrastructure development and operational efficiency improvements. Managed supply chain operations ensuring depot functioning, SOP adherence, and compliance, improving fill rates by 90%. Implemented cost-saving logistics solutions including milk-run delivery methods. Led and developed a large team, instituting SOPs and ensuring legal compliance. Collaborated across functions to align operations and supported decision-making with reporting and audits.
Deputy Manager – Operations at Coromandel International Limited, Hyderabad, India
May 1, 2017 - July 1, 2019
Managed retail operations across 600 stores with segmentation for targeted growth strategies. Conducted root cause analysis and implemented turnaround plans leading to significant sales improvements. Mapped market potential for middle-tier stores unlocking growth opportunities. Revamped SOPs for visual merchandising and optimized retail space to enhance customer engagement. Introduced third-party last-mile delivery vendor leading to notable sales growth in underperforming stores.

Education

PG Diploma at National Institute of Agricultural Marketing, Jaipur
January 1, 2017 - December 31, 2017
B.Sc. at Indira Gandhi Agricultural University, India
January 1, 2014 - December 31, 2014
PG Diploma at National Institute of Agricultural Marketing, Jaipur
January 1, 2017 - December 31, 2017
B.Sc. at Indira Gandhi Agricultural University, India
January 1, 2014 - December 31, 2014

Qualifications

Certified in Power BI
January 1, 2021 - December 31, 2021
Six Sigma
January 1, 2021 - December 31, 2021
Digital Marketing (ISB)
January 1, 2021 - December 31, 2021
SEO Audit
January 1, 2021 - December 31, 2021
Certified in Power BI
January 1, 2021 - December 31, 2021
Six Sigma
January 1, 2021 - December 31, 2021
Digital Marketing (ISB)
January 1, 2021 - December 31, 2021
SEO Audit
January 1, 2021 - December 31, 2021

Industry Experience

Retail, Wholesale & Distribution, Consumer Goods, Transportation & Logistics, Agriculture & Mining

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