I am a highly driven, client-focused real estate specialist with experience in lead generation, cold calling, appointment setting, inspection booking, and delivering professional customer service. I build trust with potential clients through strong interpersonal and communication skills, promote real estate sales, and leverage CRM and digital marketing to drive results. I thrive in team settings or solo projects, consistently exceeding targets, maintaining high client satisfaction, and facilitating smooth transactions from inquiry to close. I also bring multi-channel experience, including phone, email, WhatsApp, and social media, to engage clients and support business growth.

Chukwalu Moore

I am a highly driven, client-focused real estate specialist with experience in lead generation, cold calling, appointment setting, inspection booking, and delivering professional customer service. I build trust with potential clients through strong interpersonal and communication skills, promote real estate sales, and leverage CRM and digital marketing to drive results. I thrive in team settings or solo projects, consistently exceeding targets, maintaining high client satisfaction, and facilitating smooth transactions from inquiry to close. I also bring multi-channel experience, including phone, email, WhatsApp, and social media, to engage clients and support business growth.

Available to hire

I am a highly driven, client-focused real estate specialist with experience in lead generation, cold calling, appointment setting, inspection booking, and delivering professional customer service. I build trust with potential clients through strong interpersonal and communication skills, promote real estate sales, and leverage CRM and digital marketing to drive results.

I thrive in team settings or solo projects, consistently exceeding targets, maintaining high client satisfaction, and facilitating smooth transactions from inquiry to close. I also bring multi-channel experience, including phone, email, WhatsApp, and social media, to engage clients and support business growth.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Customer Service Representative (Remote) at NorthView Solutions Inc.
November 1, 2024 - July 1, 2025
Provided excellent remote customer service through live chat, email, and phone; maintained empathy and brand professionalism while handling high volumes of inquiries. Resolved complaints and escalated complex issues; kept thorough records using CRM systems (Salesforce, Freshdesk, Zendesk) and provided customer feedback to improve product offerings.
Customer Service Representative at NorthView Solutions Inc.
November 1, 2024 - July 1, 2025
Delivered excellent customer service via live chat, email, and phone; resolved inquiries and complaints, maintained accurate CRM records, and provided feedback to improve products and services. Ensured timely follow-up and cross-department collaboration for issue resolution.
Cold Caller – Roofing Sales (Remote) at Skyline Roofing Solutions
October 1, 2023 - October 1, 2024
Stimulated interest in roofing services (repairs, replacements, inspections) by making 100+ outbound cold calls daily to property owners across multiple US states. Arranged inspections onsite after qualifying leads, and used CRM tools (JobNimbus and HubSpot) to manage data. Educated clients on roofing options, warranty terms, insurance claims, and seasonal promotions to improve conversions.
Cold Caller – Roofing Sales at Skyline Roofing Solutions
October 1, 2023 - October 1, 2024
Made outbound cold calls to property owners to stimulate interest in roofing services, qualified leads based on needs, roof condition, and insurance eligibility, and arranged on-site inspections. Used CRM (JobNimbus, HubSpot) to manage leads and educated owners on roofing options, warranties, insurance claims, and promotions.
Sales Executive at Jodex Luxury Homes
August 1, 2021 - August 1, 2023
Oversaw the sales process for residential and commercial properties, consistently hitting a monthly sales goal of 90–120% and developing strong client relationships that boosted repeat and referral business. Conducted client meetings, property tours, open houses, and negotiations; collaborated with marketing to drive leads and provided market-driven guidance to clients.
Social Media Manager at DigitalGrowth Agency
October 1, 2020 - July 1, 2021
Created and executed comprehensive social media campaigns across multiple platforms, produced content (graphics, captions, videos, reels), monitored performance metrics, and collaborated with design, marketing, and support teams to align with brand goals and drive engagement.

Education

High School at Deeper Life High School
January 11, 2030 - February 25, 2026
High School at Deeper Life High School
January 11, 2030 - February 25, 2026

Qualifications

Bachelor of Art, History and International Relations
January 11, 2030 - February 25, 2026
Microsoft Suite - Word, Excel
January 11, 2030 - February 25, 2026
Google Suite - Meet, Calendar, Forms, Slides
January 11, 2030 - February 25, 2026
CRM Tools: JobNimbus, HubSpot, Salesforce, Freshdesk, Zendesk
January 11, 2030 - February 25, 2026
Bachelor of Arts in History and International Relations
January 11, 2030 - February 25, 2026
Microsoft Office Suite (Word, Excel)
January 1, 2022 - February 25, 2026
Google Suite (Meet, Calendar, Forms, Slides)
January 1, 2022 - February 25, 2026
CRM Tools: JobNimbus, HubSpot, Salesforce, Freshdesk, Zendesk
January 11, 2030 - February 25, 2026

Industry Experience

Real Estate & Construction, Professional Services, Software & Internet