Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hello, I’m Gaëlle Faye—a strategic and technically fluent leader who has steered complex operations across four continents. I thrive in driving business growth, building diverse, high-performing teams, and turning ambitious ideas into scalable results. I bring a proven ability to design and implement organizational systems that improve efficiency, culture, and outcomes while maintaining a people-centered approach. My forte lies at the intersection of leadership, talent development, and data-driven planning. I enjoy partnering with cross-functional teams to identify opportunities for inclusive change, and I’m motivated by delivering measurable, sustainable results. I’m excited to contribute to environments that value collaboration, innovation, and impact.…Hello, I’m Gaëlle Faye—a strategic and technically fluent leader who has steered complex operations across four continents. I thrive in driving business growth, building diverse, high-performing teams, and turning ambitious ideas into scalable results. I bring a proven ability to design and implement organizational systems that improve efficiency, culture, and outcomes while maintaining a people-centered approach. My forte lies at the intersection of leadership, talent development, and data-driven planning. I enjoy partnering with cross-functional teams to identify opportunities for inclusive change, and I’m motivated by delivering measurable, sustainable results. I’m excited to contribute to environments that value collaboration, innovation, and impact.

Gaëlle Faye

Project Manager, Brand Strategist, Marketing Strategist, +7





Hello, I’m Gaëlle Faye—a strategic and technically fluent leader who has steered complex operations across four continents. I thrive in driving business growth, building diverse, high-performing teams, and turning ambitious ideas into scalable results. I bring a proven ability to design and implement organizational systems that improve efficiency, culture, and outcomes while maintaining a people-centered approach. My forte lies at the intersection of leadership, talent development, and data-driven planning. I enjoy partnering with cross-functional teams to identify opportunities for inclusive change, and I’m motivated by delivering measurable, sustainable results. I’m excited to contribute to environments that value collaboration, innovation, and impact.…Hello, I’m Gaëlle Faye—a strategic and technically fluent leader who has steered complex operations across four continents. I thrive in driving business growth, building diverse, high-performing teams, and turning ambitious ideas into scalable results. I bring a proven ability to design and implement organizational systems that improve efficiency, culture, and outcomes while maintaining a people-centered approach. My forte lies at the intersection of leadership, talent development, and data-driven planning. I enjoy partnering with cross-functional teams to identify opportunities for inclusive change, and I’m motivated by delivering measurable, sustainable results. I’m excited to contribute to environments that value collaboration, innovation, and impact.

Available to hire

Hello, I’m Gaëlle Faye—a strategic and technically fluent leader who has steered complex operations across four continents. I thrive in driving business growth, building diverse, high-performing teams, and turning ambitious ideas into scalable results. I bring a proven ability to design and implement organizational systems that improve efficiency, culture, and outcomes while maintaining a people-centered approach.

My forte lies at the intersection of leadership, talent development, and data-driven planning. I enjoy partnering with cross-functional teams to identify opportunities for inclusive change, and I’m motivated by delivering measurable, sustainable results. I’m excited to contribute to environments that value collaboration, innovation, and impact.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

French

Fluent

English

Fluent

Wolof

Fluent

Korean

Intermediate

Work Experience

Grand Opening Supervisor at Chick-fil-A Canada ULC

October 18, 2023 - Present

- Drove successful openings for Chick-fil-A restaurants across Canada and the U.S., managing operations from construction to 4 weeks post-opening. - Recruited and led 150+ trainers for restaurant grand openings. - Partnered with franchise Operators to implement brand standards and operational systems for sustainable results. - Managed grand opening budgets ranging from USD $285,000 to $325,000. - Adapted training strategies to diverse communities and workforces. - Leveraged advanced analytics to support budgeting, forecasting, and financial analysis, enabling data-driven planning for high-volume openings.

Interim Manager at Chick-fil-A, Inc.

October 18, 2023 - Present

- Directed operations of corporate-owned restaurants generating between $6M and $14M annually. - Managed and developed 700+ employees, driving culture, engagement, and retention. - Executed operational strategies in 14 unique markets to ensure consistent excellent food quality and hospitality. - Analyzed sales trends, labor demand, and inventory usage to optimize scheduling and stock levels, reducing waste and improving unit profitability. - Designed and launched growth initiatives that increased local sales.

Special Project Manager – Anti-Racism & Inclusion Excellence at University of Ottawa

April 25, 2022 - August 25, 2023

- Supported the Vice-President Academic and Provost on anti-racism and inclusion initiatives. - Led all communications and managed high-priority projects for the anti-racism portfolio. - Advised senior leaders on strategic priorities and represented the Special Advisor on various high administrative committees. - Coordinated across faculties, services, and external partners.

Career Engagement Coordinator at University of Ottawa

February 11, 2019 - April 22, 2022

- Designed and executed marketing and recruiting strategies to boost student career outcomes. - Organized career readiness programs and managed B.Com and MBA internship program, achieving 75%+ placement rates. - Delivered presentations and workshops for employers and students. - Served on Telfer School of Management’s Equity, Diversity, and Inclusion committee.

Facilitator at Culture Check

March 1, 2022 - December 30, 2022

Career Services Marketing & Recruitment Lead at University of Ottawa - Telfer School of Management / Career Services

February 1, 2019 - April 1, 2022

Designed and executed marketing and recruitment strategies to boost student career outcomes. Organized career readiness programs and managed B.Com and MBA internship programs, achieving 75%+ placement rates. Delivered presentations and workshops for employers and students. Served on the Telfer School of Management Equity, Diversity and Inclusion committee.

Career Services Marketing & Recruitment Associate at Telfer School of Management, University of Ottawa

April 1, 2022 - March 1, 2023

Uncovered customer needs and delivered personalized solutions. Consistently exceeded sales expectations with above-average results. Delivered exceptional customer experiences through engagement and product expertise.

Investment Club Analyst at Women's Investment Club Senegal

June 1, 2017 - August 1, 2017

Analyzed SMEs for investment opportunities in the West African market. Maintained a database of 70+ members and supported communications. Trilingual: French, English, Wolof, plus ongoing Korean studies.