I have over eight years of experience as a Quality Assurance Lead, where I focus on delivering high-quality software across various platforms. I'm passionate about improving testing processes and collaborating with cross-functional teams to enhance product quality. I thrive in dynamic environments and always seek out ways to optimize workflows and standards.

Gagandeep Singh

I have over eight years of experience as a Quality Assurance Lead, where I focus on delivering high-quality software across various platforms. I'm passionate about improving testing processes and collaborating with cross-functional teams to enhance product quality. I thrive in dynamic environments and always seek out ways to optimize workflows and standards.

Available to hire

I have over eight years of experience as a Quality Assurance Lead, where I focus on delivering high-quality software across various platforms. I’m passionate about improving testing processes and collaborating with cross-functional teams to enhance product quality. I thrive in dynamic environments and always seek out ways to optimize workflows and standards.

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Language

English
Fluent
French
Intermediate

Work Experience

Quality Assurance Team Lead at Siblaz Software Consultancy Inc.
February 1, 2025 - Present
Lead end-to-end QA strategy for iOS and Android applications, covering admin and customer-facing platforms. Manage and mentor a QA team, ensuring consistent test execution, knowledge sharing, and adherence to QA standards. Design and review test plans, test cases, and automation strategies.
Process Developer / QA Analyst at Genpact India Pvt. Ltd.
February 1, 2020 - January 1, 2025
Developed and maintained process and QA documentation to standardize testing and operational workflows. Executed functional, regression, and performance testing across multiple applications. Analyzed KPIs and QA metrics to identify quality gaps.
Senior Business Development Executive (Requirements & UAT Focus) at Eli Research India Pvt. Ltd.
January 1, 2019 - October 1, 2019
Gathered and analyzed business requirements, translating them into functional specifications and user stories. Coordinated UAT activities with internal and external stakeholders to validate business workflows.
Sales Analyst (Data & Process Analysis) at Czone Solutions Inc.
February 1, 2018 - November 1, 2018
Analyzed sales and CRM data to identify trends and support decision-making. Created reports and dashboards to track performance metrics and process efficiency.
Process Expert / QA Analyst at Iezy Solutions Inc.
February 1, 2016 - January 1, 2018
Reviewed business requirements and technical designs to identify testing risks early in the SDLC. Designed and executed end-to-end test scenarios across UI, APIs, and database layers.

Education

Bachelor of Computer Applications (BCA) at Maharshi Dayanand University (MDU)
January 1, 2016 - January 1, 2016

Qualifications

Software Testing (Manual & Selenium)
January 11, 2030 - February 16, 2026
Developing Web Applications using ASP.NET
January 11, 2030 - February 16, 2026
Object-Oriented Programming using C#
January 11, 2030 - February 16, 2026

Industry Experience

Software & Internet, Professional Services, Healthcare

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