Available to hire
I am an analytical, detail-oriented professional with experience across financial operations, data validation, reporting, and multilingual service environments. I excel at managing and reconciling complex financial data, preparing reports, ensuring documentation accuracy, and supporting process improvement initiatives.
I am proficient in Excel (advanced, including PivotTables, lookups, and charts) with basic SQL knowledge. I am known for precision, adaptability, and clear communication across international teams, thriving in cross-functional settings and remote work.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Polish
Beginner
Ukrainian
Fluent
Russian
Fluent
Chinese
Advanced
German
Beginner
Work Experience
Interpreter / Customer Service Specialist (EN/UA/RU) at Teleperformance Poland (Remote)
October 1, 2022 - June 30, 2024Delivered multilingual support via chat, email, and phone, ensuring timely resolution of customer inquiries; documented client interactions, feedback, and case resolutions in CRM systems to enhance service quality; collaborated with internal teams to resolve escalations and ensure client satisfaction; maintained confidentiality and accuracy in all communications and reports; consistently met key performance and communication quality metrics in a remote environment.
Financial Operations & Data Analyst at Brown Brothers Harriman (BBH), Kraków
March 1, 2025 - March 1, 2025Processed financial data and reconciliations, ensuring data accuracy and compliance; supported team documentation and internal communication processes; used Excel and SQL to generate and validate internal financial reports.
Junior Transfer Agency Trailer Fees Representative at Brown Brothers Harriman (BBH), Kraków
March 31, 2025 - March 31, 2025Performed detailed calculations and reconciliations of trailer fee payments for investment funds, maintaining high accuracy and compliance with internal standards. Supported monthly and quarterly financial closings, validated data across systems, and resolved discrepancies with internal stakeholders. Produced ad-hoc reports, assisted with audit documentation, and contributed to process consistency through data monitoring and quality control.
Interpreter / Customer Service Specialist (EN/UA/RU) at Teleperformance Poland
June 30, 2024 - June 30, 2024Handled multilingual client support and interpretation in English, Ukrainian, and Russian across multiple digital platforms. Ensured data accuracy, timely documentation, and consistent reporting in line with service requirements. Maintained confidentiality and contributed to operational efficiency through precise communication and structured workflow management in remote settings.
English Language Teacher at Skyeng (Remote)
April 30, 2024 - April 30, 2024Delivered English lessons to students aged 7–16 with focus on measurable progress and data tracking. Designed customized study plans, analyzed performance data, and maintained accurate reporting on student outcomes.
Senior English Language Teacher at Thomas English School, China
April 30, 2021 - April 30, 2021Led English instruction for children aged 4–15 and trained new teachers on educational processes and progress evaluation. Developed curricula, assessment tools, and performance tracking documentation to ensure measurable learning results.
Exporter at Huzhou Import & Export Corporation, China
December 31, 2015 - December 31, 2015Prepared and verified export documentation, coordinated logistics, and maintained compliance with customs regulations. Ensured data accuracy and communication flow between departments and international partners.
Financial Operations Assistant at ABTOMIP LLC, Ukraine
December 31, 2013 - December 31, 2013Supported senior finance specialists with reconciliations, daily reporting, and data validation. Assisted in preparing financial documentation and improving accuracy of internal reports through detailed variance checks.
Education
Master’s in Education at Huzhou University, China
January 11, 2030 - January 1, 2021Bachelor’s in Business at Huzhou University, China
January 11, 2030 - January 1, 2018Junior Specialist in Finance & Credit at Interregional Academy of Personnel Management, Ukraine
January 11, 2030 - January 1, 2013Qualifications
Project Management Skills for Leaders
January 11, 2030 - January 1, 2025Excel PivotTables & PivotCharts
January 11, 2030 - January 1, 2024Excel: VLOOKUP & XLOOKUP for Beginners
January 11, 2030 - January 1, 2024HSK 4 (Mandarin)
January 11, 2030 - January 1, 2021Project Management Skills for Leaders
January 11, 2030 - January 1, 2025Excel PivotTables & PivotCharts
January 11, 2030 - January 1, 2024Excel: VLOOKUP & XLOOKUP for Beginners
January 11, 2030 - January 1, 2024HSK 4 (Mandarin)
January 11, 2030 - January 1, 2021Project Management Skills for Leaders
January 1, 2025 - October 31, 2025Excel PivotTables & Charts
January 1, 2024 - October 31, 2025Excel VLOOKUP & XLOOKUP
January 1, 2024 - October 31, 2025HSK 4
January 1, 2021 - October 31, 2025Industry Experience
Education, Financial Services, Professional Services, Software & Internet, Media & Entertainment, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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