After 20+ years working in a farm-park, teaching English (TEFL), then customer service (CRM/SaaS), I have started a new challenge in programming - recently graduating from a web development bootcamp. I studied full-stack (HTML, CSS, JavaScript) so am looking for any programming role to gain experience. I am currently studying 'Machine Learning and Artificial Intelligence' and working with Outlier on improving Gen A.I Prompts. I am a qualified, experienced TEFL teacher, completing an internship at the Council of Europe: Youth Department, I hold degrees in Sustainability (MSc) and Humanities (History, Literature (MA)). Outside of work, I like to learn history, and travel around Spain, while studying Spanish as well as Catalan. I love to write - self-publishing my fantasy book series and online magazine (currently creating a web-site for it with Javascript React as a portfolio). I keep fit by playing football; in the BIFL league and 4th Catalán. Portfolio - yourshapes.wordpress.com

Gavin Alexander

After 20+ years working in a farm-park, teaching English (TEFL), then customer service (CRM/SaaS), I have started a new challenge in programming - recently graduating from a web development bootcamp. I studied full-stack (HTML, CSS, JavaScript) so am looking for any programming role to gain experience. I am currently studying 'Machine Learning and Artificial Intelligence' and working with Outlier on improving Gen A.I Prompts. I am a qualified, experienced TEFL teacher, completing an internship at the Council of Europe: Youth Department, I hold degrees in Sustainability (MSc) and Humanities (History, Literature (MA)). Outside of work, I like to learn history, and travel around Spain, while studying Spanish as well as Catalan. I love to write - self-publishing my fantasy book series and online magazine (currently creating a web-site for it with Javascript React as a portfolio). I keep fit by playing football; in the BIFL league and 4th Catalán. Portfolio - yourshapes.wordpress.com

Available to hire

After 20+ years working in a farm-park, teaching English (TEFL), then customer service (CRM/SaaS), I have started a new challenge in programming - recently graduating from a web development bootcamp. I studied full-stack (HTML, CSS, JavaScript) so am looking for any programming role to gain experience. I am currently studying ‘Machine Learning and Artificial Intelligence’ and working with Outlier on improving Gen A.I Prompts.

I am a qualified, experienced TEFL teacher, completing an internship at the Council of Europe: Youth Department, I hold degrees in Sustainability (MSc) and Humanities (History, Literature (MA)).

Outside of work, I like to learn history, and travel around Spain, while studying Spanish as well as Catalan. I love to write - self-publishing my fantasy book series and online magazine (currently creating a web-site for it with Javascript React as a portfolio). I keep fit by playing football; in the BIFL league and 4th Catalán.

Portfolio - yourshapes.wordpress.com

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Spanish; Castilian
Advanced
Catalan; Valencian
Intermediate

Work Experience

Customer Service Agent at New Balance Project (CPM)
December 1, 2024 - September 30, 2025
Temporary contract; Zendesk / OMS to provide product, logistics, and order support, mainly for UK market. Train new agents. English (native), Spanish (advanced), Catalan (intermediate), BSL (basic).
Team Leader at Amer Sports / Web Help Project
January 1, 2016 - December 31, 2023
Seven years with sport brands Archery X, Salomon, and Wilson; offered technical and order support using CRM systems (Salesforce and Magento). Covered a variety of sports from Nordic skiing to American football; ski binding compatibility.
Writer at Freelance / Various
January 1, 2007 - Present
Online publications, mainly writing articles for stories that shocked the world. Currently self-publishing a fantasy book series and online magazine; building a website with JavaScript as portfolio.

Education

MA in European Civilisation (History, Lit.) at University of Glasgow
January 11, 2030 - January 17, 2026

Qualifications

Certificate in Sustainable Development
January 11, 2030 - January 17, 2026
Certificate in Sustainable Development
January 11, 2030 - January 17, 2026

Industry Experience

Media & Entertainment, Retail, Professional Services, Software & Internet, Education