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I'm Gearóid Mullins, a media professional specializing in video and audio production, creating engaging, high-quality multimedia experiences. I combine technical expertise with a strong creative instinct to deliver polished, audience-focused content and performances. I perform weekly with a covers band and am accustomed to professional audio setups, balancing live instrument mix in real time while performing. This hands-on experience sharpens my technical awareness and ability to multitask under pressure. I also produced the song 'Looking for Love': _Website not available. Sign in: https://www.twine.net/signup_…I'm Gearóid Mullins, a media professional specializing in video and audio production, creating engaging, high-quality multimedia experiences. I combine technical expertise with a strong creative instinct to deliver polished, audience-focused content and performances. I perform weekly with a covers band and am accustomed to professional audio setups, balancing live instrument mix in real time while performing. This hands-on experience sharpens my technical awareness and ability to multitask under pressure. I also produced the song 'Looking for Love': _Website not available. Sign in: https://www.twine.net/signup_

Gearóid Mullins

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I'm Gearóid Mullins, a media professional specializing in video and audio production, creating engaging, high-quality multimedia experiences. I combine technical expertise with a strong creative instinct to deliver polished, audience-focused content and performances. I perform weekly with a covers band and am accustomed to professional audio setups, balancing live instrument mix in real time while performing. This hands-on experience sharpens my technical awareness and ability to multitask under pressure. I also produced the song 'Looking for Love': _Website not available. Sign in: https://www.twine.net/signup_…I'm Gearóid Mullins, a media professional specializing in video and audio production, creating engaging, high-quality multimedia experiences. I combine technical expertise with a strong creative instinct to deliver polished, audience-focused content and performances. I perform weekly with a covers band and am accustomed to professional audio setups, balancing live instrument mix in real time while performing. This hands-on experience sharpens my technical awareness and ability to multitask under pressure. I also produced the song 'Looking for Love': _Website not available. Sign in: https://www.twine.net/signup_

Available to hire

I’m Gearóid Mullins, a media professional specializing in video and audio production, creating engaging, high-quality multimedia experiences. I combine technical expertise with a strong creative instinct to deliver polished, audience-focused content and performances.

I perform weekly with a covers band and am accustomed to professional audio setups, balancing live instrument mix in real time while performing. This hands-on experience sharpens my technical awareness and ability to multitask under pressure.

I also produced the song ‘Looking for Love’: Website not available. Sign in: https://www.twine.net/signup

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Digital Design & Content Specialist at Virgin Media Ireland

July 1, 2022 - October 1, 2025

Coordinate with the product implementation team with visibility of all customer and agent changes. Lead coordination of the Pega Guided Assist (GA) Troubleshooting tool to support Contact Centre goals through streamlined, repeatable processes and efficient project management. Host and coordinate design workshops for Fibre network rollout supporting GA flows (Virgin Media, SIRO, NBI networks), these flows now help support over 70,000 Fibre customers. Continuous review, maintenance and updating of all agent facing flows to ensure processes are kept up to date. Auditing of guided assist flows to ensure content is always current, publication of Contact Centre News and reference articles. Evaluating the effectiveness of GA changes, leveraging data insights to drive continuous improvements and optimisations.

Technical Support Agent at Virgin Media Ireland

July 1, 2021 - July 1, 2022

Guided customers over the phone with clearly communicated step by step instructions to resolve technical issues. Provide technical resolution guidelines for broadband, TV, and phone issues. Address any inquiries, concerns, and requests about products and services.

UX Designer & Business Owner at Lax Weir Productions (Self Employed)

June 1, 2017 - July 1, 2023

Founded and managed Lax Weir Productions, delivering UX design, product development, and digital media services. Served as lead designer, project coordinator, and product owner for the award-winning mobile app ‘Music Momentum’. Directed a multidisciplinary team of developers, media designers, and videographers. Oversaw product lifecycle management, from concept through launch, ensuring alignment with brand identity and user needs. Led brand development, marketing, and social media management to drive user engagement and visibility. Collaborated with design teams to prototype, test, and refine interactive graphic concepts and interfaces. Mobile App Designer – Limerick Regatta Live Times & Stats Tracker App (Feb 2022 – May 2022; Feb 2023 – May 2023).

Mobile App Designer at Lax Weir Productions

February 1, 2022 - May 1, 2022

Mobile App Designer – Limerick Regatta Live Times & Stats Tracker App. Designed and implemented the first version of a live tracking app for St. Michael’s Rowing Club and Limerick Regatta. Delivered the May 2022 Regatta version, resulting in an invitation to design another version for the 2023 Regatta.

Mobile App Designer at Lax Weir Productions

February 1, 2023 - May 1, 2023

Mobile App Designer – Limerick Regatta Live Times & Stats Tracker App (second project phase). Continued development of the live tracking app for the 2023 Regatta; led design improvements and interactive UI.

Interactive Web Designer at Bernal Institute

October 1, 2017 - March 1, 2018

Designed and developed an interactive website and virtual tour showcasing the institute’s research facilities. Produced 360° and linear video content highlighting professors, researchers, students, and equipment. Created immersive promotional media integrating interactive navigation and video storytelling.