Available to hire
Hi, I’m Gertru de Balep, a reliable and self-motivated Company Formation Analyst with a passion for delivering accurate INPI filings and end-to-end regulatory support. I’m known for staying calm under pressure, paying close attention to details, and being a strong team player who loves helping clients meet their targets.
I’m fluent in English and French, enjoy travel and learning new tools, and am actively pursuing knowledge in programming languages to become a full-stack programmer and data scientist.
Experience Level
Language
English
Fluent
French
Fluent
Work Experience
Company Formation Analyst French / INPI Filing Specialist at Candosa
June 1, 2024 - October 28, 2025Specializes in end-to-end registration of companies based in France, including INPI filings, navigation of French legal requirements, and handling regulatory filings. Acts as a delegated representative for clients and liaises with French authorities to ensure timely submissions and compliance.
After Sales Agent North America & Admin Assistant at LeBoat
December 1, 2023 - December 1, 2023Managed bookings and after-sales operations, coordinated cleaning and linen provisioning, and arranged maintenance by coordinating with suppliers and cleaners. Ensured property readiness, communicated with staff to meet standards, and handled customer inquiries and post-service follow-ups. Assisted with guest and cleaner issues and late payments.
French Banking & Funding Advisor for Sage 50 Accounting at Web help / Concentrix
March 1, 2022 - March 1, 2022Responded to emails, chats, and phone calls from customers seeking help with software or financial services. Provided guidance on account types (TFSA, RRSP, LIRA) and educated customers on financial products. Assisted banking customers affected by fraud or identity issues and handled deposits, transfers, and direct debits.
Insurance Claims Administrator at Overseas Administration Management (OAM) / AGS
February 1, 2015 - February 1, 2015Handled highly complex insurance claims end-to-end, including initial notices, claim resolution, and recovery. Studied insurance claim requests using CMOVE software to determine settlement or litigation, negotiated complex settlement packages, and ensured timely disbursement of funds. Addressed guest and cleaner complaints and followed up on late payments.
Travel Agent Consultant at Mind Pearl
February 1, 2022 - February 1, 2022Arranged flights, insurance, and accommodation; used booking systems to secure holidays; communicated itinerary changes to clients and suppliers; managed payments and refunds where applicable; provided ongoing travel support and client communications.
Travel & Booking Support (Swiss International) / Banking Support at Swiss International / Neptune Software (context of Mind Pearl role)
February 1, 2022 - February 1, 2022Handled travel bookings and customer support, including payments, itineraries, and post-booking changes; maintained client relations and supported operational tasks.
Operations Assistant at Notre Dame Paris & Iberica
March 2, 2024 - March 2, 2024Supported cross-border operations for multiple European locations (Madrid, Barcelona, Lisbon), coordinating logistics and partner communications.
After Sales Agent North America & Admin Agent at Le Boat (Travelopia)
December 1, 2023 - December 1, 2023Managed bookings and scheduling for new and existing cleaning services; loaded cleaners into Airtbase; allocated cleaners to high-value properties; monitored daily bookings; coordinated maintenance and guest communications; handled post-sale issues and refunds.
French Banking & Funding Advisor for Sage 50 Accounting at Webhelp / Concentrix
December 1, 2022 - December 1, 2022Responded to emails, chats, and phone calls; answered questions about account types and banking products; assisted banking customers and educated them on financial products; handled deposits, transfers, and direct debits; helped customers affected by fraud.
Insurance Claims Administrator at Overseas Administration Management (OAM)
February 1, 2015 - February 1, 2015Handled highly complex insurance claims from initial notice to resolution; studied claims, negotiated settlements, and supported end-to-end processing.
Travel Agent Consultant at Mind Pearl, Swiss International
February 1, 2022 - February 1, 2022Managed inventory changes, contacted relevant parties, handled after-sales inquiries, loaded travel agents into Neptune software, informed customers of booking changes, and assisted with pending re-bookings.
Education
Bachelor of Business Administration at Adventist University, Douala, Cameroon
January 1, 2005 - January 1, 2009Certificate in CompTIA A+ at Havatech Training Centre
January 1, 2012 - October 28, 2025Certificate in VB, C++ at Havatech Training Centre
January 1, 2012 - October 28, 2025Certificate in Advanced Excel at Scalabrini Centre
January 1, 2016 - October 28, 2025Risk Management at UNISA
January 1, 2017 - October 28, 2025Qualifications
Certificate in VB, C++, End Computer User
January 1, 2012 - October 28, 2025Certificate in Computer A+, Network+, EdCL
January 1, 2015 - October 28, 2025Advanced Excel Course
January 1, 2016 - October 28, 2025Risk Management (UNISA)
January 1, 2017 - October 28, 2025Certificate in CompTIA A+
January 1, 2012 - October 28, 2025Certificate in VB, C++
January 1, 2012 - October 28, 2025Advanced Excel Certificate
January 1, 2016 - October 28, 2025Risk Management
January 1, 2017 - October 28, 2025Industry Experience
Travel & Hospitality, Professional Services, Financial Services, Media & Entertainment, Software & Internet, Education
Experience Level
Hire a Production Assistant
We have the best production assistant experts on Twine. Hire a production assistant in Cape Town today.