E-commerce Operations specialist with nearly seven years of hands-on experience building and managing an independent e-commerce business across multiple marketplaces (Shopify, Shopee, Lazada). Skilled in product and supplier research, product listing/catalog management, inventory control, order fulfillment, logistics coordination, customer service, bookkeeping, and local business compliance. I also bring an entrepreneurial mindset supported by additional training in e-commerce, copywriting, and bookkeeping. I’m practical, adaptable, and comfortable working independently with minimal supervision—helping businesses run efficiently, scale operations, and maintain preferred marketplace performance.

Gelyn Junsay

E-commerce Operations specialist with nearly seven years of hands-on experience building and managing an independent e-commerce business across multiple marketplaces (Shopify, Shopee, Lazada). Skilled in product and supplier research, product listing/catalog management, inventory control, order fulfillment, logistics coordination, customer service, bookkeeping, and local business compliance. I also bring an entrepreneurial mindset supported by additional training in e-commerce, copywriting, and bookkeeping. I’m practical, adaptable, and comfortable working independently with minimal supervision—helping businesses run efficiently, scale operations, and maintain preferred marketplace performance.

Available to hire

E-commerce Operations specialist with nearly seven years of hands-on experience building and managing an independent e-commerce business across multiple marketplaces (Shopify, Shopee, Lazada). Skilled in product and supplier research, product listing/catalog management, inventory control, order fulfillment, logistics coordination, customer service, bookkeeping, and local business compliance.

I also bring an entrepreneurial mindset supported by additional training in e-commerce, copywriting, and bookkeeping. I’m practical, adaptable, and comfortable working independently with minimal supervision—helping businesses run efficiently, scale operations, and maintain preferred marketplace performance.

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Experience Level

Work Experience

Freelance Copywriter at Upwork
January 1, 2022 - January 1, 2023
Created persuasive advertising copy, shoot list plans, and product descriptions for e-commerce brands. Developed customer-focused copy designed to support sales, engagement, and conversions. Applied e-commerce knowledge to produce product and marketing content aligned with target customers and product positioning.
Virtual Executive Assistant (Logistics & Freight) at Logistics & Freight Company
January 1, 2019 - January 1, 2022
Managed email communications and responded to freight booking requests. Coordinated administrative tasks related to logistics and freight operations. Maintained a 95% email response rate while handling customer and operational communications. Supported day-to-day administrative activities in a logistics-focused business environment.
Owner & E-commerce Operations Manager at Independent E-commerce Business
January 1, 2019 - January 1, 2026
Built and operated an independent e-commerce business from initial setup through day-to-day operations and growth. Managed multi-platform store operations across Shopify, and later expanded to Shopee and Lazada. Conducted product and supplier research (Alibaba and AliExpress), sourced and imported products, and managed product listings including catalog organization, pricing, and product information. Handled end-to-end order processing and fulfillment, including logistics tracking and customer coordination. Managed customer inquiries and after-sales concerns to support overall customer experience. Ran Facebook advertising and promotional activities to improve store visibility and drive sales. Managed business administration including local permits and tax compliance, and maintained bookkeeping and financial records. Adapted the business model during the pandemic by shifting from imported products to locally manufactured clothing, and expanded marketplace operations across Shopee and
Project Manager at Alo Ricoa Philippines Inc.
January 1, 2011 - January 1, 2018
Monitored reassigned projects to ensure deliverables were completed and timelines were properly managed. Identified missed timelines and escalated issues promptly to keep projects on track. Maintained a 98% response rate while handling project-related communications. Coordinated communication and follow-ups to support timely project completion.

Education

Bachelor of Science in Entrepreneurship at Polytechnic University of the Philippines
January 11, 2030 - January 1, 2019

Qualifications

Bookkeeping Challenge & Financial Statements Preparation Workshop
December 1, 2024 - August 16, 2026
Copywriting Masterclass
March 1, 2021 - August 16, 2026
E-commerce Masterclass
January 1, 2020 - August 16, 2026

Industry Experience

Retail, Wholesale & Distribution, Education, Professional Services, Consumer Goods, Transportation & Logistics