GS

Gema Sánchez de Lozoya

Available to hire

I'm a passionate product designer with over five years of experience dedicated to creating exceptional user experiences in e-commerce, tech, and e-pharma.

About

I’m a passionate product designer with over five years of experience dedicated to creating exceptional user experiences in e-commerce, tech, and e-pharma. My focus is on leveraging data-driven insights to guide design decisions, ultimately shaping impactful product strategies. I love collaborating with multidisciplinary teams to drive projects forward and achieve innovative solutions that benefit both users and businesses.

  • 3 years' experience
  • Joined November 2025

Languages

  • Spanish; CastilianFluent
  • EnglishAdvanced

Industry experience

  • Consumer Goods
  • Healthcare

Work experience· 5 roles

Professor in Customer Experience & Innovation · EBF Business SchoolMay 2023 – Nov 2025 · 2 yrs 7 mos

Teaching Human-Centered Design, Product Strategy, and Customer Experience with an emphasis on innovation.

Experimentation & Product Design Lead · AtidaFeb 2022 – Nov 2025 · 3 yrs 10 mos

Lead designer responsible for end-to-end product design within the product & tech organization. Worked on feature releases and continuous improvements affecting both customers and internal teams. Specialized in enhancing checkout, shop, and onboarding flows through behavioral design and iterative experimentation.

Head of Product Design and Experimentation South Europe · AtidaFeb 2022 – Nov 2025 · 3 yrs 10 mos

As the lead designer, I oversee end-to-end product design, from research to delivery, focusing on checkout and onboarding flows that enhance conversion and customer satisfaction.

Head of Customer Experience · DosfarmaJan 2022 – Jan 2022 · 1 mo
Customer Experience Manager · Neck & NeckOct 2020 – Oct 2020 · 1 mo

Education· 6

CRO Master · KSchool2021
Master’s in Political, Institutional & Business Communication · Universidad Complutense de Madrid2001 – 2002
BA in Audiovisual Communication · Universidad Pontificia de Salamanca1997 – 2001
CRO Master · KSchool2021

Hire Gema Sánchez de Lozoya today

Post a job and invite Gema, or contact them directly. No hidden commission.

Post a job