I am Geoff Newman, a calm, considered and dedicated professional with a wealth of management experience across multiple sectors. I am an effective facilitator and communicator, having chaired a number of regional and national groups and delivering keynote speeches at domestic and international events. I excel at building relationships, leading teams with a meticulous, organized approach, and I am proficient with Microsoft Office and Google Suite. I also have functional knowledge of JavaScript and Power BI, and I pride myself on delivering excellent customer service and strong telephone manners.

Geoffrey Newman

I am Geoff Newman, a calm, considered and dedicated professional with a wealth of management experience across multiple sectors. I am an effective facilitator and communicator, having chaired a number of regional and national groups and delivering keynote speeches at domestic and international events. I excel at building relationships, leading teams with a meticulous, organized approach, and I am proficient with Microsoft Office and Google Suite. I also have functional knowledge of JavaScript and Power BI, and I pride myself on delivering excellent customer service and strong telephone manners.

Available to hire

I am Geoff Newman, a calm, considered and dedicated professional with a wealth of management experience across multiple sectors. I am an effective facilitator and communicator, having chaired a number of regional and national groups and delivering keynote speeches at domestic and international events.
I excel at building relationships, leading teams with a meticulous, organized approach, and I am proficient with Microsoft Office and Google Suite. I also have functional knowledge of JavaScript and Power BI, and I pride myself on delivering excellent customer service and strong telephone manners.

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Language

English
Fluent

Work Experience

Commerce Business Analyst at CeX
October 1, 2020 - September 1, 2024
Responsible for analysing business change proposals and liaising with stakeholders to scope requirements across multiple territories. Other responsibilities included backlog prioritisation and quality assurance testing.
Assistant Manager at CeX eCommerce, Watford (CeX Ltd)
December 1, 2016 - October 1, 2020
Overseeing CeX's eCommerce operation from the central Watford warehouse, managing a team of 76 Assistants and 11 Team Leaders. Created a range of reporting tools for each sub-department to improve KPI metrics and identify areas for improvement. Revised and refined internal processes, enabling 80% faster processing of goods with only 50% more staff hours since January 2018. Overhauled the eCommerce distribution process, enabling dynamic reaction to stock levels. Built relationships with local Job Centre to facilitate recruitment and extended opening hours.
Community Support Assistant at Emmaus St Albans (Emmaus UK)
September 1, 2013 - February 1, 2016
Responsible for providing holistic support and development for 14 formerly homeless adults. Liaised with other homelessness agencies and the council, and processed new referrals. Increased occupancy rates from 88% to 97% by Dec 2015; chaired the Emmaus UK Support & Development Worker forum; supported multiple clients into full-time employment and independent living; created and maintained new processes for MIR reporting, reducing data entry time by 75% and automating report delivery; provided 6-week relief in Hastings, resulting in the community reaching 100% occupancy for the first time since opening.

Education

3 A Levels at Sandringham School, St Albans, Hertfordshire
January 11, 2030 - January 17, 2026
10 GCSEs (including English and Mathematics) at Sandringham School, St Albans, Hertfordshire
January 11, 2030 - January 17, 2026

Qualifications

Business Analyst (Level 4, British Computer Society)
January 11, 2030 - January 17, 2026
British Computer Society Level 4 - Business Analysis
January 11, 2030 - January 17, 2026

Industry Experience

Retail, Software & Internet, Non-Profit Organization, Media & Entertainment, Professional Services