Hello! I am a linguistically skilled professional with a passion for clear communication and languages. I studied Foreign Languages in Tirana, with English as my primary language and German as my secondary, and I gained experience in customer support, tutoring, and translation. I love helping people connect and understand each other through language and conversation. Beyond language work, I enjoy collaborating in teams, taking initiative on projects, and finding practical solutions in challenging situations. I am motivated by teamwork and continuous learning, and I aim to contribute my communication, problem-solving, and training abilities to help the organization achieve its goals.

Gerta Caca

Hello! I am a linguistically skilled professional with a passion for clear communication and languages. I studied Foreign Languages in Tirana, with English as my primary language and German as my secondary, and I gained experience in customer support, tutoring, and translation. I love helping people connect and understand each other through language and conversation. Beyond language work, I enjoy collaborating in teams, taking initiative on projects, and finding practical solutions in challenging situations. I am motivated by teamwork and continuous learning, and I aim to contribute my communication, problem-solving, and training abilities to help the organization achieve its goals.

Available to hire

Hello! I am a linguistically skilled professional with a passion for clear communication and languages. I studied Foreign Languages in Tirana, with English as my primary language and German as my secondary, and I gained experience in customer support, tutoring, and translation. I love helping people connect and understand each other through language and conversation.

Beyond language work, I enjoy collaborating in teams, taking initiative on projects, and finding practical solutions in challenging situations. I am motivated by teamwork and continuous learning, and I aim to contribute my communication, problem-solving, and training abilities to help the organization achieve its goals.

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Language

English
Fluent
German
Beginner

Work Experience

Call Center Agent
August 15, 2021 - December 24, 2021
Handled customer inquiries and support for a Forex campaign, focusing on clear communication and problem solving.
Call Center Agent at Hair Transplant Company
February 1, 2022 - May 1, 2022
Provided customer support for a hair transplant company, handling inquiries and coordinating services.
Help Desk Agent / Handling Supervisor at TIA (Tirana International Airport)
May 1, 2022 - October 1, 2023
Help desk assistant and supervising tasks, liaising with customers and ensuring smooth operations.

Education

Bachelor studies in Foreign Languages at Faculty of Foreign Languages, Tirana
January 11, 2030 - February 2, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Professional Services, Healthcare