GC

Gerta Caca

Available to hire

Hello! I am a linguistically skilled professional with a passion for clear communication and languages.

About

Hello! I am a linguistically skilled professional with a passion for clear communication and languages. I studied Foreign Languages in Tirana, with English as my primary language and German as my secondary, and I gained experience in customer support, tutoring, and translation. I love helping people connect and understand each other through language and conversation.

Beyond language work, I enjoy collaborating in teams, taking initiative on projects, and finding practical solutions in challenging situations. I am motivated by teamwork and continuous learning, and I aim to contribute my communication, problem-solving, and training abilities to help the organization achieve its goals.

  • 2 years' experience
  • Joined February 2026

Industry experience

  • Education
  • Professional Services
  • Healthcare

Work experience

Help Desk Agent / Handling Supervisor · TIA (Tirana International Airport)May 2022 – Oct 2023 · 1 yr 6 mos

Help desk assistant and supervising tasks, liaising with customers and ensuring smooth operations.

Call Center Agent · Hair Transplant CompanyFeb 2022 – May 2022 · 4 mos

Provided customer support for a hair transplant company, handling inquiries and coordinating services.

Call Center AgentAug 2021 – Dec 2021 · 5 mos

Handled customer inquiries and support for a Forex campaign, focusing on clear communication and problem solving.

Education

Bachelor studies in Foreign Languages · Faculty of Foreign Languages, Tirana2030 – 2026

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