Hello! I am a linguistically skilled professional with a passion for clear communication and languages. I studied Foreign Languages in Tirana, with English as my primary language and German as my secondary, and I gained experience in customer support, tutoring, and translation. I love helping people connect and understand each other through language and conversation. Beyond language work, I enjoy collaborating in teams, taking initiative on projects, and finding practical solutions in challenging situations. I am motivated by teamwork and continuous learning, and I aim to contribute my communication, problem-solving, and training abilities to help the organization achieve its goals.

Gerta Caca

Hello! I am a linguistically skilled professional with a passion for clear communication and languages. I studied Foreign Languages in Tirana, with English as my primary language and German as my secondary, and I gained experience in customer support, tutoring, and translation. I love helping people connect and understand each other through language and conversation. Beyond language work, I enjoy collaborating in teams, taking initiative on projects, and finding practical solutions in challenging situations. I am motivated by teamwork and continuous learning, and I aim to contribute my communication, problem-solving, and training abilities to help the organization achieve its goals.

Available to hire

Hello! I am a linguistically skilled professional with a passion for clear communication and languages. I studied Foreign Languages in Tirana, with English as my primary language and German as my secondary, and I gained experience in customer support, tutoring, and translation. I love helping people connect and understand each other through language and conversation.

Beyond language work, I enjoy collaborating in teams, taking initiative on projects, and finding practical solutions in challenging situations. I am motivated by teamwork and continuous learning, and I aim to contribute my communication, problem-solving, and training abilities to help the organization achieve its goals.

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Language

English
Fluent
German
Beginner

Work Experience

Help Desk Agent / Handling Supervisor at TIA (Tirana International Airport)
May 1, 2022 - October 1, 2023
Help desk assistant and supervising tasks, liaising with customers and ensuring smooth operations.
Call Center Agent at Hair Transplant Company
February 1, 2022 - May 1, 2022
Provided customer support for a hair transplant company, handling inquiries and coordinating services.
Call Center Agent
August 15, 2021 - December 24, 2021
Handled customer inquiries and support for a Forex campaign, focusing on clear communication and problem solving.

Education

Bachelor studies in Foreign Languages at Faculty of Foreign Languages, Tirana
January 11, 2030 - February 2, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Professional Services, Healthcare