Ghaith Saiyom
I’m Ghaith Saiyom, an operations and logistics professional with 4+ years of experience in the UAE, supporting high-volume order workflows, sales supervision, and daily operational efficiency.
About
I’m Ghaith Saiyom, an operations and logistics professional with 4+ years of experience in the UAE, supporting high-volume order workflows, sales supervision, and daily operational efficiency. I manage end-to-end coordination between sales, fulfillment, and courier partners—ensuring smoother delivery performance, accurate order handling, and strong customer service.
I’m also hands-on with KPI tracking and operational reporting, and I enjoy leading teams to hit targets through clear task allocation, follow-ups, and continuous improvement. From online store operations to resolving shipment delays and customer escalations, I focus on reliable execution, good communication, and measurable results.
- 5 years' experience
- Joined November 2026
Languages
- ArabicFluent
- EnglishAdvanced
- GermanBeginner
Industry experience
- Retail
- Wholesale & Distribution
- Transportation & Logistics
- Consumer Goods
- Professional Services
More experts in Ajman, United Arab Emirates
Work experience· 6 roles
Manage daily operations and oversee an average of 200 orders per day. Coordinate between sales, logistics, and fulfillment teams to ensure a smooth workflow. Handle communication and negotiations with courier companies to improve delivery performance and reduce delays. Monitor delivery performance and resolve logistics-related issues to maintain service quality. Monitor team performance, assign tasks, and prepare operational reports. Analyze sales performance and identify high-demand products.
Managed online store operations and product listings across platforms. Coordinated with courier and logistics partners to ensure timely deliveries and smooth order fulfillment. Followed up with shipping providers to resolve delivery issues and improve customer experience. Improved product visibility through pricing and listing updates. Supported customer service to maintain customer satisfaction.
Supervised a team of 24 employees and improved workflow coordination. Coordinated with logistics and courier companies to ensure on-time delivery and order accuracy. Followed up on delayed shipments and resolved delivery-related issues. Assisted in sales planning and performance tracking. Trained new employees and monitored productivity. Resolved customer escalations and maintained service quality.
Education
Certifications and awards
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