Hi, I'm Giulia Romano, a dynamic and results-driven Project and Events Manager with a passion for delivering exceptional experiences. I have a strong track record of exceeding revenue targets and enjoy collaborating with diverse teams to bring projects to life. My expertise spans luxury corporate and social events, client relationship management, and seamless project execution. When I'm not managing high-profile events, you'll find me traveling and sharing stories on my personal travel blog, exploring new cultures, and always looking for exciting dining and photography spots. I thrive on creativity, flexibility, and making meaningful connections through my work and daily life.

Giulia Romano

Hi, I'm Giulia Romano, a dynamic and results-driven Project and Events Manager with a passion for delivering exceptional experiences. I have a strong track record of exceeding revenue targets and enjoy collaborating with diverse teams to bring projects to life. My expertise spans luxury corporate and social events, client relationship management, and seamless project execution. When I'm not managing high-profile events, you'll find me traveling and sharing stories on my personal travel blog, exploring new cultures, and always looking for exciting dining and photography spots. I thrive on creativity, flexibility, and making meaningful connections through my work and daily life.

Available to hire

Hi, I’m Giulia Romano, a dynamic and results-driven Project and Events Manager with a passion for delivering exceptional experiences. I have a strong track record of exceeding revenue targets and enjoy collaborating with diverse teams to bring projects to life. My expertise spans luxury corporate and social events, client relationship management, and seamless project execution.

When I’m not managing high-profile events, you’ll find me traveling and sharing stories on my personal travel blog, exploring new cultures, and always looking for exciting dining and photography spots. I thrive on creativity, flexibility, and making meaningful connections through my work and daily life.

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Language

English
Fluent
Spanish; Castilian
Fluent
Italian
Fluent
Portuguese
Intermediate
French
Beginner

Work Experience

Customer Success Manager / After Sales Project Coordinator at DAIMANI AG, Zurich (Remote)
May 1, 2023 - December 31, 2024
Led after-sales client success for VIP hospitality packages at major global sporting events, ensuring first-class customer service and engagement. Established streamlined after-sales processes for improved efficiency and finance reconciliation. Collaborated cross-functionally with Sales, Marketing, IT, Finance, Production, and Operations teams to ensure seamless delivery of hospitality experiences. Managed after-sales communication strategy with targeted marketing mailings, achieving top-rated customer feedback.
Groups, Events and Catering Executive at Mandarin Oriental, Milan
December 1, 2018 - September 30, 2022
Consistently exceeded monthly revenue targets of €150k+ by converting high-budget group stays, events, and catering enquiries for prestigious venues. Coordinated two daily events and monthly group stays, maintaining high client satisfaction. Managed sales, planning, and operational management through post-event feedback and finance reconciliation. Mentored event interns and liaised with suppliers and cross-functional teams for smooth event production.
Groups & Events Coordinator / Special Events Planner at Brown’s Hotel, a Rocco Forte Hotel, London
August 1, 2017 - November 30, 2018
Managed end-to-end sales, planning, and execution of group stays and special events, helping the luxury hotel exceed €130k+ monthly event revenue targets. Focused on high-profile events including weddings and private celebrations. Developed new wedding packages and maintained relationships with international clients, driving 40% of annual event revenue from repeat bookings through personalized account management.
F&B Events Coordinator at One Aldwych Hotel, London
February 1, 2016 - August 31, 2017
Managed sales and planning of group reservations and private events across the hotel's F&B outlets. Developed internal monthly newsletters and event marketing collaterals to boost private event revenue and brand appeal. Awarded employee of the month for exceptional service and training initiatives; selected as departmental trainer.

Education

Bachelor's Degree at Civica Scuola Interpreti e Traduttori, Milan
October 1, 2012 - December 31, 2015
Erasmus+ Program at Universidad de Granada, Spain
October 1, 2014 - February 28, 2015

Qualifications

Implementing the Marketing Mix Specialization – IE Business School
April 1, 2025 - June 25, 2025
Business Foundations Specialization – University of Pennsylvania
January 1, 2025 - June 25, 2025
Google Project Management – Professional Certificate, Coursera
September 1, 2024 - February 28, 2025
Social Media Marketing – Professional Certificate, Luca La Mesa Academy
September 1, 2020 - February 28, 2021

Industry Experience

Travel & Hospitality, Professional Services, Media & Entertainment