I am an adaptable and people-centered professional with a strong track record in Sales, Customer Service, and Executive Support. Known for my reliability, initiative, and getting things done, I always strive to ensure that clients find the right solutions to their needs. My experience spans customer acquisition, retention, and reactivation strategies, which have consistently driven growth and engagement in my previous roles.

Glezille Macasaet

I am an adaptable and people-centered professional with a strong track record in Sales, Customer Service, and Executive Support. Known for my reliability, initiative, and getting things done, I always strive to ensure that clients find the right solutions to their needs. My experience spans customer acquisition, retention, and reactivation strategies, which have consistently driven growth and engagement in my previous roles.

Available to hire

I am an adaptable and people-centered professional with a strong track record in Sales, Customer Service, and Executive Support. Known for my reliability, initiative, and getting things done, I always strive to ensure that clients find the right solutions to their needs. My experience spans customer acquisition, retention, and reactivation strategies, which have consistently driven growth and engagement in my previous roles.

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Experience Level

Language

English
Advanced

Work Experience

Executive Assistant/Admin at On The Fly Moving Guys
June 1, 2025 - Present
Skilled in managing calendars, coordinating meetings, and handling day-to-day operations to keep executives organized and on track. Adept at managing communication, supporting projects, and maintaining confidentiality with professionalism. Experienced in social media engagement and lead generation, with a flexible and proactive approach to shifting priorities and fast-paced environments.
Unit Manager - Customer Acquisition, Retention and Reactivation at Alphatel Inc.
March 1, 2019 - June 1, 2025
Oversaw customer acquisition, retention, and reactivation strategies while driving growth and engagement. Skilled in tracking and monitoring team performance, and conducting data analysis to support informed decision-making.
Unit Manager at Sun Life of Canada Phils. Inc.
October 1, 2018 - June 1, 2024
Oversaw daily payment operations, monitored accounts and shifts, and resolved complex deposit and withdrawal issues, ensuring processes met KPI standards.
Senior Payment Associate at Bayview Technologies
April 1, 2013 - June 1, 2022
Handled onboarding smoothly, ensured all contracts were completed accurately and on time, and communicated with clients across various platforms.

Education

Bachelor of Communication Arts at Bicol University
January 1, 2005 - January 1, 2009

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services

Experience Level

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