Gmonroy

Prospected into ICP accounts using AI-driven research and sales engagement tools to build highly personalized outreach sequences, significantly increasing reply and conversion rates. Ran structured A/B tests on subject lines, call scripts, and talk tracks, consistently identifying winning approaches and sharing best practices across the SDR team. Partnered with marketing and sales leadership to refine the ideal customer profile and develop targeted outbound messaging for corporate security and safety decision-makers.

Consistently exceeded quota through high-volume outbound prospecting, personalized messaging, and strategic follow-up. Handled objections around security tools, budgets, and implementation effort, using discovery questions and relevant use cases to reframe value and keep prospects engaged. Collaborated with organizations globally, including Europe and the APAC region, to assess and improve their cybersecurity posture through effective communication and cross-regional coordination. Demonstrated leadership by guiding team meetings and maintaining alignment on goals, outreach strategy, and pipeline priorities during lead’s absence, ensuring continued performance and collaboration across SDR and AE teams. Partnered with AEs and Solutions Engineers to qualify leads and set high-quality meetings, contributing to increase close rates.

Placed in the organization’s recognized employee of the month through networking to gain new business, outperforming goals by 100% in 2023. Led and supervised bartenders, bottle service staff, and floor teams to ensure consistent, high-quality VIP service and seamless nightly operations. Prepare unique beverages for 300+ guests per night with an extensive knowledge of mixology and ensure guests have a personable and warm experience. Trained and coached staff on service standards, upselling techniques, product knowledge, and customer engagement to improve performance and drive sales.