Available to hire
Hi, I’m Gözde. I’m a marketing and digital media professional with a background in business administration and hands-on experience in social media, content creation, and customer-facing operations across hospitality and tech sectors.
I thrive in cross-functional teams and love building engaging online communities, crafting brands, and designing digital experiences that connect with people.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Turkish
Fluent
German
Advanced
Work Experience
Sales and Customer Success Agent at Meta Concentrix
September 1, 2021 - PresentSupported advertisers of different sizes across various verticals by understanding their needs and identifying their business goals. Recommended appropriate campaign solutions and helped optimize success criteria. Built and nurtured long-term client relationships.
Social Media Content Moderator at Majorel Berlin
September 1, 2021 - September 4, 2025Evaluated content based on customer guidelines and reviewed reported offensive postings. Provided back-office support without telephony and ensured quality user experience aligned with service conditions of customers.
SPA Mitarbeiter at Hilton Hotel Berlin
June 1, 2020 - September 4, 2025Assisted in the management and implementation of staff training. Responsible for reception duties including business phone use, guest services, retail, and spa services.
SPA Coordinator at Raffles, Accor
October 1, 2018 - September 4, 2025Assisted in managing and implementing staff training at reception including business phone use, guest services, retail, and spa services. Provided cross-training with HR department, handled administration of employee life cycle and supported HR officers in maintaining digital personnel files.
Buyer - Marketing and Purchasing at Pupa Bilişim — Apple Premium Reseller
January 1, 2013 - September 4, 2025Responsible for meeting with potential suppliers, negotiating pricing, and making purchasing decisions for additional products. Ensured inventory levels optimally met customer requirements at the lowest possible cost. Managed and resolved supply chain problems.
Social Media Intern at Matraş Deri
January 11, 2030 - September 4, 2025Assisted marketing manager with the company's website.
Social Media Intern at Dijital Büro Istanbul
July 1, 2011 - September 4, 2025Assisted marketing team for digital advertising campaigns.
Sales and Customer Success Agent at Meta Concentrix
September 1, 2021 - PresentResponsible for working with advertisers of various sizes across different verticals, understanding their needs, identifying their business goals, recommending appropriate campaign solutions, recognizing success criteria, optimizing campaigns, and building and nurturing long-term relationships.
Social Media Content Moderator at Majorel Berlin
September 1, 2021 - September 4, 2025Evaluated content based on customer guidelines, reviewed reported offensive postings, provided back-office support without telephony, and ensured quality experience for all users in alignment with service conditions of customers.
SPA Mitarbeiter at Hilton Hotel Berlin
June 1, 2020 - September 4, 2025Assisted in management and implementation of staff training at the spa and handled reception duties including business phone use, guest services, retail, and spa services.
SPA Coordinator at Raffles Accor Istanbul
October 1, 2018 - September 4, 2025Assisted in the management and implementation of staff training at the reception covering business phone use, guest services, retail, and spa services. Later, performed cross training with HR department involving system administration of the employee life cycle and supporting HR officers in digital personnel file maintenance.
Student Affairs at Bahçeşehir University, GFN Wissen Akademie
January 1, 2015 - September 4, 2025Provided support services and resources for student success at higher education institutions, helping to enhance student growth and development.
Buyer - Marketing and Purchasing at Pupa Bilişim — Apple Premium Reseller
January 1, 2013 - September 4, 2025Met with potential suppliers, conducted pricing negotiations and purchasing decisions for additional products, ensured optimal inventory levels to meet customer requirements at lowest possible cost, managed and solved supply chain problems.
Social Media Intern at Matraş Deri
July 1, 2011 - September 4, 2025Assisted the marketing manager with the company’s website.
Social Media Intern at Dijital Büro Istanbul
July 1, 2011 - September 4, 2025Assisted the marketing team with digital advertising campaigns.
Spa Mitarbeiter at Hilton Berlin
June 1, 2020 - September 21, 2025Assistance in the management and implementation of staff training at the reception; business phone use; guest services; retail; spa services.
Spa Coordinator at Raffles Accor
October 1, 2018 - September 21, 2025Assistance in the management and implementation of staff training at the reception; back office support; ensure quality experience for all users; cross-training with HR; managing HR documents (contracts, certificates).
Social Media Moderator at Major Berlin
September 1, 2021 - September 21, 2025Moderation of social media content; understanding customer needs; identifying goals; determining and recommending appropriate campaign approach; building and nurturing long-term relationships.
Buyer - Marketing and Purchasing at Pupa Bilişim – Apple Premium Reseller
January 31, 2013 - September 21, 2025Meeting with potential suppliers; pricing negotiations; purchasing decisions for additional products; ensure inventory levels are optimal to meet customer requirements at the lowest possible cost; manage and solve problems in the supply chain.
Social Media Intern at Matraş Deri Istanbul
July 31, 2011 - September 21, 2025Assisting the marketing team for the company’s website.
Social Media Intern at Digital Büro Istanbul
July 31, 2011 - September 21, 2025Assisting the marketing team for digital advertising campaigns.
Student Affairs at Bahçeşehir University / Wissen Akademie
January 31, 2015 - September 21, 2025Student support and services; involvement with educational programs and career/personal development initiatives developed in collaboration with Wissen Akademie and BAU colleagues.
Social Media Content Moderator at Major Berlin
September 1, 2021 - September 21, 2025Evaluated content against guidelines; reviewed reported offensive postings; back-office support; ensured a quality experience for all users in accordance with service conditions.
Spa Attendant at Hilton Berlin
June 1, 2020 - September 21, 2025Assisted in the management and implementation of staff training at the reception (e.g., business phone use, guest services, retail, spa services).
Spa Coordinator at Raffles Accor
October 1, 2018 - September 21, 2025Provided staff training support at reception; cross-department HR liaison; created training documents and supported HR processes.
Spa Coordinator (Cross Training with HR Department) at Raffles Accor
September 1, 2018 - September 21, 2025Cross-training with HR Department; systematic administration of the employee life cycle including creation of documents (employment contracts, certificates, etc.); supported HR officers and maintained digital personnel files.
Buyer - Marketing and Purchasing at Pupa Bilisim (Apple Premium Reseller)
January 1, 2013 - September 21, 2025Met with potential suppliers, negotiated pricing, and made purchasing decisions for additional products; ensured optimal inventory levels at the lowest possible cost; managed and solved supply chain issues.
Social Media Intern at Matraşe Deri
July 1, 2011 - September 21, 2025Assisted in marketing management for the company’s website.
Graphic Designer at Istanbul
September 1, 2011 - September 21, 2025Created visual designs for client projects.
Student Affairs at Bahçeşehir University / Wissen Akademie
January 31, 2015 - September 21, 2025Student support and services; career planning and personal development programs in cooperation with BAU College.
Social Media Content Moderator at Major Berlin
September 30, 2021 - October 9, 2025Evaluated content guidelines, moderated posts, and supported back-office operations to ensure a high-quality user experience across platforms.
Spa Coordinator at Raffles, Accor
October 1, 2018 - October 9, 2025Managed guest reception and spa services; coordinated staff training, HR processes, and day-to-day operations to ensure a premium guest experience.
Spa Employee (Spa Assistant) at Hilton Hotel Berlin
June 1, 2020 - October 9, 2025Supported spa operations, including reception duties, guest services, and service logistics.
Buyer - Marketing and Purchasing at Pupa Bilisim (Apple Premium Reseller)
January 1, 2013 - October 9, 2025Engaged with potential suppliers, negotiated pricing, and managed inventory for additional products; supported cost optimization.
Social Media Intern at Dijital Büro Istanbul
July 1, 2011 - October 9, 2025Assisted to the marketing team for the digital advertising campaigns.
Sales and Customer Success Agent at Meta Concentrix
September 1, 2021 - PresentSales and customer success for advertisers across various verticals; understood customer needs, identified goals, recommended and optimized campaign solutions; built and nurtured long-term relationships.
Social Media Content Moderator at Major Berlin
September 1, 2021 - October 9, 2025Evaluated content based on guidelines; reviewed reported offensive postings; back office support; ensured a quality experience for all users in accordance with service conditions.
Spa Coordinator at Raffles, Accor
October 1, 2018 - October 9, 2025Cross training with HR Department; systemic administration of the employee life cycle including creation of documents (employment contracts, certificates, etc.); supporting HR officers and maintaining digital personnel files.
Receptionist / Guest Services Assistant at Hilton Hotel Berlin
June 1, 2020 - October 9, 2025Assistance in the management and implementation of staff training at the reception; e.g., business phone use, guest services, retail, spa services.
Buyer - Marketing and Purchasing at Pupa Bilisim (Apple Premium Reseller)
January 1, 2013 - October 9, 2025Meetings with potential suppliers, pricing negotiations, and purchasing decisions for additional products; ensure inventory levels are optimal; manage and solve supply chain problems.
Social Media Intern at Matraş Deri
July 1, 2011 - October 9, 2025Assisting marketing manager for the company’s website and supporting digital advertising campaigns.
Social Media Intern at Digital Büro Istanbul
July 1, 2011 - October 9, 2025Assisting the marketing team for digital advertising campaigns.
Spa Coordinator at Raffles, Accor
January 1, 2015 - October 1, 2018Assisted in management and implementation of staff training at the reception (business phone use, guest services, retail, spa services).
Student Affairs at Bahçeşehir University – Wissen Academy
July 1, 2014 - January 1, 2015The Wissen Academy offers a variety of educational programs, especially for career planning and personal development, in cooperation with BAU College.
Buyer - Marketing and Purchasing at Pupa Bilisim – Apple Premium Reseller
June 1, 2012 - January 1, 2013Meetings with potential suppliers, pricing negotiations, and purchasing decisions for additional products; ensured optimal inventory levels and cost-efficient procurement; managed supply chain issues.
Education
Bachelor of Arts in Business Administration at University of Istanbul
January 1, 2006 - January 1, 2011High School Diploma at TED Istanbul College
January 1, 1999 - January 1, 2006BA in Business Administration at University of Istanbul
January 1, 2006 - January 1, 2011 at TED Istanbul College
January 1, 1999 - January 1, 2006Bachelor of Arts in Business Administration at Istanbul University
January 1, 2006 - January 1, 2011High School Diploma at TED Istanbul College
January 1, 1999 - January 1, 2006Bachelor of Arts in Business Administration at Istanbul University
January 1, 2006 - January 1, 2011High School Diploma at TED Istanbul College
January 1, 1999 - January 1, 2006Bachelor of Arts in Business Administration at Istanbul University
January 1, 2006 - January 1, 2011High School Diploma at TED Istanbul College
January 1, 1999 - January 1, 2006BA in Business Administration at Istanbul University
January 1, 2006 - January 1, 2011 at TED Istanbul College
January 1, 1999 - January 1, 2006BA in Business Administration at Istanbul University
January 1, 2006 - January 1, 2011High School at TED Istanbul College
January 1, 1999 - January 1, 2006Qualifications
German TestDaF 3.3.3.4 (B1-B2)
January 11, 2030 - September 4, 2025Intensive German Language Course
January 11, 2030 - September 4, 2025The Fundamentals of Digital Marketing - Google Digital Garage
January 11, 2030 - September 4, 2025The Social Media Marketing Masterclass - Udemy
January 11, 2030 - September 4, 2025German TestDaF 3.3.3.4 (B1-B2)
January 11, 2030 - September 4, 2025Intensive German Language Course - Die Deutsch Schule Berlin
January 11, 2030 - September 4, 2025The Fundamentals of Digital Marketing - Google Digital Garage
January 11, 2030 - September 4, 2025The Social Media Marketing Masterclass - Udemy
January 11, 2030 - September 4, 2025German Language Certificate (TestDaF B1-B2)
January 11, 2030 - September 21, 2025TestDaF German Language Certificate (B1-B2)
January 11, 2030 - September 21, 2025TestDaF (German language certificate)
January 11, 2030 - October 9, 2025TestDaF (B1-B2)
January 11, 2030 - February 2, 2026Industry Experience
Travel & Hospitality, Retail, Professional Services, Software & Internet, Media & Entertainment, Education, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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