With over 15 years of global experience, I specialize in driving profitable growth for e-commerce and live event brands through advanced paid search strategies. At StubHub International, I lead search advertising initiatives, managing large-scale campaigns with a focus on audience segmentation, full-funnel PPC strategies, and high-impact creative development. Leveraging expertise in project management, planning, budgeting, and forecasting
It’s an exciting time in PPC. The lines between channels are blurring, and success is increasingly about understanding intent, leveraging data, and guiding AI to drive performance. I’m actively upskilling to stay ahead… because let’s face it, if I don’t, the machines will, and I’d rather stay employed than obsolete!
My goal is to explore new full-time opportunities while continuing to contribute to strategic growth and campaign optimization in the dynamic digital marketing landscape.
Experience Level
Language
Work Experience
Education
Qualifications
Industry Experience
When I joined StubHub International, the UK Concert genre was a major challenge for profitability. In 2022, the category had a blended ROAS of 3.7, and we needed to reevaluate our management—specifically during high-competition “On Sale” days—to improve profitability over a 6 to 12-month period. My task was to move from “shooting in the dark” with manual bidding to a data-driven, automated framework.
Action
I developed a testing roadmap centered on four specific disciplines:
• Ad Copy Trust Testing: I hypothesized that “trust-based” messaging would drive more confident clicks. I tested headlines like “Tickets are always Guaranteed” and “100% secure payment system” against generic “selling fast” copy.
• Bidding Pivot (Manual vs. Automated): During highly competitive On Sales, I replaced Manual CPC—which often overbid for low-conversion queries—with Target CPA and Target ROAS experiments.
• Campaign Consolidation: I dismantled over-segmented structures (which split traffic into 12+ ad groups by keyword match type and location) and consolidated them to give Google’s AI more data to optimize marginal ROI .
• Broad Match Expansion: I introduced Broad Match keywords paired with Smart Bidding to capture latent demand that we were missing with narrow phrase/exact match types.
Result & Key Learnings
The most striking result came from the Taylor Swift MX On Sale test in June 2023. By using automated bidding vs. manual:
• ROAS (Conv. value/cost) increased by +1,334%.
• Conversion Value grew by +1,014%, while the average CPC actually decreased by 21%.
• Key Learning: I proved that while we don’t always need to be profitable on the exact day of an On Sale, shifting to smart bidding allows us to build sustainable profitability in the two weeks following the event.
Hire a Digital Marketer
We have the best digital marketer experts on Twine. Hire a digital marketer in Sydney today.