Available to hire
I am a passionate individual with a strong background in visual communication and customer service. My experiences in various roles have taught me the importance of teamwork and creativity. I enjoy expressing my artistic side through different mediums and am always eager to learn and grow in my field.
Language
Italian
Fluent
English
Intermediate
Work Experience
Facchino at Excelsior Hotel Gallia
September 1, 2015 - February 1, 2016Managed check-in and check-out for bags during arrivals and departures. Provided customer experience and information control.
Receptionist and Front Desk at Armani Hotel Milano
March 1, 2016 - January 1, 2017Handled check-ins, check-outs, and customer requests, while ensuring excellent guest experience.
Rider at Deliveroo
February 1, 2017 - April 1, 2018Delivered food through an app and managed delivery requests efficiently.
Customer Service Agent at Deliveroo
September 1, 2018 - July 1, 2022Communicated with customers in Italian and English for order inquiries and managed their concerns.
Partner Service Expert at Deliveroo
July 1, 2022 - PresentManaged interactions with local and international partners for payments and customer issues.
Education
Diploma at ITSOS Albe Steiner
September 1, 2005 - June 1, 2011Qualifications
Attestato di sicurezza sul lavoro
February 1, 2015 - September 1, 2015Hire a ABM Marketer
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