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PMP® certified International Account Manager with 12+ years of experience managing enterprise customers and strategic partnerships across telecom, digital infrastructure, and IT services. I specialize in customer success, SLA performance, and building long-term relationships with global stakeholders. I currently manage international technology and connectivity partnerships and deliver enterprise connectivity solutions such as IP Transit, DIA, and SD-WAN. I combine commercial expertise with PMP®-based project practices to drive operational excellence, successful execution, and sustainable account growth.…PMP® certified International Account Manager with 12+ years of experience managing enterprise customers and strategic partnerships across telecom, digital infrastructure, and IT services. I specialize in customer success, SLA performance, and building long-term relationships with global stakeholders. I currently manage international technology and connectivity partnerships and deliver enterprise connectivity solutions such as IP Transit, DIA, and SD-WAN. I combine commercial expertise with PMP®-based project practices to drive operational excellence, successful execution, and sustainable account growth.

GULNAR MAMMADLI

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PMP® certified International Account Manager with 12+ years of experience managing enterprise customers and strategic partnerships across telecom, digital infrastructure, and IT services. I specialize in customer success, SLA performance, and building long-term relationships with global stakeholders. I currently manage international technology and connectivity partnerships and deliver enterprise connectivity solutions such as IP Transit, DIA, and SD-WAN. I combine commercial expertise with PMP®-based project practices to drive operational excellence, successful execution, and sustainable account growth.…PMP® certified International Account Manager with 12+ years of experience managing enterprise customers and strategic partnerships across telecom, digital infrastructure, and IT services. I specialize in customer success, SLA performance, and building long-term relationships with global stakeholders. I currently manage international technology and connectivity partnerships and deliver enterprise connectivity solutions such as IP Transit, DIA, and SD-WAN. I combine commercial expertise with PMP®-based project practices to drive operational excellence, successful execution, and sustainable account growth.

Available to hire

PMP® certified International Account Manager with 12+ years of experience managing enterprise customers and strategic partnerships across telecom, digital infrastructure, and IT services. I specialize in customer success, SLA performance, and building long-term relationships with global stakeholders.

I currently manage international technology and connectivity partnerships and deliver enterprise connectivity solutions such as IP Transit, DIA, and SD-WAN. I combine commercial expertise with PMP®-based project practices to drive operational excellence, successful execution, and sustainable account growth.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Azerbaijani

Fluent

Russian

Fluent

English

Advanced

Turkish

Advanced

German

Beginner

Work Experience

International Account Manager at Azerconnect Group / AzerTelecom

February 1, 2023 - Present

Manage international B2B enterprise accounts and strategic technology partnerships across telecom and digital infrastructure markets. Maintain relationships with global carriers, technology providers, vendors, and enterprise stakeholders across international markets. Own customer lifecycle activities including onboarding, service delivery coordination, SLA management, issue resolution, and continuous improvement. Support connectivity solutions such as IP Transit, Dedicated Internet Access (DIA), SD-WAN, and international data services. Lead commercial discussions, pricing negotiations, contract reviews, and partnership coordination; translate customer requirements into technology solutions through collaboration between technical and commercial teams. Prepare business cases, proposals, pricing analysis, account strategies, and management reports. Coordinate cross-functional teams including Network Operations, Engineering, Finance, Legal, Regulatory, and Commercial; monitor operational K

Operations Manager at Data Technologies

May 1, 2021 - September 30, 2021

Managed IT service operations, project coordination, vendor communication, and delivery processes. Improved reporting structures, documentation, and operational visibility. Coordinated suppliers and internal stakeholders to support successful project execution and supported process optimization to improve operational efficiency.

Account Manager at M Group Production

October 1, 2018 - April 30, 2021

Managed international client relationships and integrated marketing/production projects for global brands including Procter & Gamble and British American Tobacco. Served as primary point of contact between clients, creative teams, production teams, and external suppliers. Coordinated project timelines, deliverables, stakeholder communication, and quality standards; supported digital campaigns and brand/customer-focused initiatives.

Procurement Manager at Baku Engineering Supplies Ltd

January 1, 2018 - August 31, 2018

Managed supplier relationships, procurement processes, negotiations, and vendor coordination. Supported sourcing activities and supplier performance evaluation.

Document Controller / Translator at North West Construction LLC

January 1, 2016 - January 31, 2018

Managed technical project documentation according to ISO 9001:2015 standards. Coordinated communication between international teams, contractors, and local stakeholders. Translated technical, legal, and business documentation in English, Azerbaijani, and Russian.

Tourism Coordinator

May 1, 2014 - September 30, 2014

Coordinated international tourist operations including airport transfers, accommodation arrangements, and excursions. Managed customer communication and resolved operational issues to ensure service quality. Collaborated with hotels, transportation providers, and local partners.

Interpreter / Translator at Anglo-American Business Services & ATTAS PR Alliance

February 1, 2014 - May 31, 2014

Facilitated communication between international clients and local stakeholders. Translated business, legal, and marketing documentation in English, Azerbaijani, and Russian, supporting multilingual communication in international business environments.