Site Security Supervisor at GardaWorld – Millennium Library

Monitored CCTV and floor activity to deter theft, harassment, and safety risks; responded to incidents and escalated when required. Coordinated daily operations: staff scheduling, task delegation, shift handovers, and workflow alignment with library services. Documented incidents and prepared concise reports; collaborated with management and security teams on corrective actions and safety improvements.

Crew Trainer at McDonald’s

Supported scheduling, shift coverage, and training documentation to keep operations running smoothly across peak periods. Onboarded and trained 10+ team members on policies, safety procedures, food preparation, and QSC standards. Coached staff on customer service, POS, and kitchen operations, improving team efficiency and reducing errors by 15%.