I am a seasoned M365 Copilot Solution Engineer with 7+ years delivering enterprise-scale AI and automation solutions, including RPA tooling like Power Automate and Automation Anywhere. I excel at eliciting business requirements, running process discovery workshops, and translating operational pain points into scalable automation and AI solutions using Power Platform and Copilot. I have hands-on experience with multi-agent AI orchestration (A2A), MCP server integration, and secure cross-system workflows within the Microsoft 365 ecosystem. I pride myself on applying security and governance best practices while delivering modular, maintainable solutions that align with enterprise goals.

Venkat Harish Gopavarapu

I am a seasoned M365 Copilot Solution Engineer with 7+ years delivering enterprise-scale AI and automation solutions, including RPA tooling like Power Automate and Automation Anywhere. I excel at eliciting business requirements, running process discovery workshops, and translating operational pain points into scalable automation and AI solutions using Power Platform and Copilot. I have hands-on experience with multi-agent AI orchestration (A2A), MCP server integration, and secure cross-system workflows within the Microsoft 365 ecosystem. I pride myself on applying security and governance best practices while delivering modular, maintainable solutions that align with enterprise goals.

Available to hire

I am a seasoned M365 Copilot Solution Engineer with 7+ years delivering enterprise-scale AI and automation solutions, including RPA tooling like Power Automate and Automation Anywhere. I excel at eliciting business requirements, running process discovery workshops, and translating operational pain points into scalable automation and AI solutions using Power Platform and Copilot.

I have hands-on experience with multi-agent AI orchestration (A2A), MCP server integration, and secure cross-system workflows within the Microsoft 365 ecosystem. I pride myself on applying security and governance best practices while delivering modular, maintainable solutions that align with enterprise goals.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert

Work Experience

Microsoft CoPilot Engineer at Juniper Networks
February 1, 2025 - Present
Designed and developed enterprise-grade Copilot solutions using Power Apps (Canvas & Model-driven), Power Automate, Power BI, and Dataverse to automate complex business workflows and improve operational efficiency. Translated business requirements into scalable MVPs and evolved them into full-scale enterprise applications. Built custom applications with low-code/no-code Power Platform technologies, integrating with Microsoft 365 services including SharePoint Online and Teams. Led the end-to-end SDLC for Copilot solutions, from requirements gathering to deployment and production support, with emphasis on modular, reusable architecture. Implemented secure data access through Microsoft Graph API and Azure AD, with robust error handling, logging, and monitoring. Designed API-driven architectures enabling Copilot agents to interact with enterprise systems, databases, and third-party services in real time using MCP servers and Agent-to-Agent orchestration. Collaborated with stakeholders to a
Microsoft CoPilot Agent Engineer at TriNet
October 1, 2021 - January 31, 2025
Designed and delivered enterprise-grade AI solutions using Microsoft Copilot Studio, managing the full lifecycle from requirements gathering to deployment and production support. Developed intelligent Copilot agents leveraging API integrations, MCP server connectivity, and Agent-to-Agent (A2A) orchestration for cross-system automation. Built agents using Microsoft 365 Agent SDK, VS Code toolkit, and Copilot Studio with modular architecture. Implemented RAG architectures using vector databases (Azure AI Search, Pinecone) to enable context-aware retrieval. Built document ingestion pipelines (PDFs, SharePoint, databases) with chunking, embeddings, and metadata tagging for semantic search. Ensured security with access control and data filtering; optimized retrieval strategies for relevant answers. Integrated SPFx components with REST APIs and Azure services. Worked with external systems; implemented custom connectors and backend services to extend Copilot capabilities. Established governan
RPA Developer/Admin Developer at USAA/HCL
August 1, 2020 - September 30, 2021
Designed and developed end-to-end automation in Automation Anywhere A360; built modular bots with advanced error handling, exception management, and dynamic logging to ensure resilient automations. Created automation frameworks for file processing, email notifications, and database-driven workflows using SQL and Python. Developed FRDs, PDDs, and SDDs to align business requirements with technical design. Integrated AI and OCR-based intelligent document processing (IDP) to automate unstructured data extraction from PDFs and scanned files. Leveraged Automation Anywhere APIs to orchestrate end-to-end workflows, integrating CRM, SharePoint, and SAP systems. Monitored bot performance using Control Room insights and implemented optimizations to reduce error rates. Collaborated with BAs and QA for UAT and production rollout under CoE governance. Participated in migration from AA 11.3 to A360 and implemented governance frameworks.
RPA Developer at Charter Spectrum
August 1, 2019 - August 31, 2020
Designed and automated ticket management processes in UCM application, processing 8,000+ tickets weekly, saving 100+ hours of manual work. Built Power BI dashboards integrated with RPA bots to track bot performance and metrics. Created Automation Anywhere objects for back-office operations including inventory updates, order processing, and returns management. Developed PDDs and SDDs, automated SKU and price updates by integrating Blue Prism with ERP systems, web portals, and internal apps. Implemented secure credential management, alerting frameworks, and robust error handling. Managed bot execution in Control Room to meet SLA during peak periods. Worked on OCR-based invoice processing and vendor reconciliation.
RPA Tester at PNC Bank
November 1, 2018 - August 31, 2019
Assisted senior analysts in identifying and modeling automation candidates, elicited requirements, and translated process logic for reusable automation components. Contributed to change management and UAT documentation for multiple automation releases. Conducted code reviews, bot optimization, and implemented error-handling for stable unattended runs. Executed API-based automations to connect legacy systems with modern platforms, improving traceability and compliance. Supported infrastructure teams to manage environments, credentials, and schedules. Provided mentorship on scripting and governance.

Education

Master of Information Technology at Wilmington University
January 1, 2015 - January 1, 2017
Bachelor of Computer Science at Lords Institute of Engineering & Technology
January 1, 2011 - January 1, 2015

Qualifications

Power Automate PL-500
January 11, 2030 - April 17, 2026
CyberArk Vault
January 11, 2030 - April 17, 2026
CPM
January 11, 2030 - April 17, 2026
PSML
January 11, 2030 - April 17, 2026

Industry Experience

Software & Internet, Professional Services