I am a motivated and customer-focused professional with 2 years of experience as a CCTV Operator and 10 months of experience as a Customer Service Representative. I am skilled in monitoring security systems, resolving customer concerns, multitasking, and communicating effectively. I am an Information Technology undergraduate with hands-on knowledge of web development using HTML, CSS, and Java. I am passionate about learning new technologies and eager to contribute to a dynamic team while continuing to grow professionally.

Gwyneth Beatrice Apolinario

I am a motivated and customer-focused professional with 2 years of experience as a CCTV Operator and 10 months of experience as a Customer Service Representative. I am skilled in monitoring security systems, resolving customer concerns, multitasking, and communicating effectively. I am an Information Technology undergraduate with hands-on knowledge of web development using HTML, CSS, and Java. I am passionate about learning new technologies and eager to contribute to a dynamic team while continuing to grow professionally.

Available to hire

I am a motivated and customer-focused professional with 2 years of experience as a CCTV Operator and 10 months of experience as a Customer Service Representative. I am skilled in monitoring security systems, resolving customer concerns, multitasking, and communicating effectively.

I am an Information Technology undergraduate with hands-on knowledge of web development using HTML, CSS, and Java. I am passionate about learning new technologies and eager to contribute to a dynamic team while continuing to grow professionally.

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Experience Level

Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

CCTV Operator
May 20, 2014 - July 2, 2017
Monitored CCTV systems to ensure the safety and security of the premises; reported suspicious activities and security incidents promptly; maintained accurate logs and surveillance records; coordinated with supervisors and security personnel during emergencies; demonstrated strong attention to detail and situational awareness.

Education

Add your educational history here.

Qualifications

Undergraduate (Information Technology)
January 11, 2030 - July 7, 2026

Industry Experience

Software & Internet, Computers & Electronics, Professional Services, Media & Entertainment