Available to hire
Hi, I’m Brian A. George—a transportation professional with extensive experience in rail operations, security, and customer service. I thrive on turning complex schedules, safety protocols, and operational requirements into clear, actionable plans for crews and teams. I value teamwork, accuracy, and delivering reliable service to passengers and goods.
I’m passionate about safety, on-time performance, and building strong cross-functional relationships. I enjoy mentoring others and implementing process improvements that keep trains moving safely and efficiently.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Crew Dispatcher Manager at Metro North Railroad
January 1, 2021 - PresentLed crew assignments for scheduled, extra, and unscheduled trains; monitored crew qualifications, hours of service, and availability; communicated work assignments and schedule changes to crews; coordinated with other railroad departments to optimize crew utilization; maintained records of assignments and duty hours; utilized multiple software systems to manage crew operations.
Customer Service Representative / Public Announcer Relief at Metro North Railroad
December 31, 2020 - October 11, 2025Answered inbound calls and directed information to appropriate teams; issued public announcements at stations and platforms; distributed train schedule information regarding changes, delays, or cancellations; updated train and track information using multiple operating systems; compiled reports of lost items.
Security Officer at Transportation Security Administration
December 1, 2010 - PresentOperated x-ray machines and detection devices; conducted colorimetric tests and liquid tests; performed standard pat downs and property searches; checked identification documents for accuracy and potential fraud; observed passenger behavior and belongings; conducted gate inspections of IDs, bags, and passengers; used office equipment; served on Special Teams & Committees and supported UN General Assembly assignments.
Crew Dispatcher Manager at Metro North Railroad
January 1, 2021 - PresentAssigned train crews to scheduled, extra, and unscheduled services; monitored crew qualifications, hours, and availability; communicated work assignments, delays, and schedule changes; coordinated with other railroad departments to optimize crew utilization; maintained detailed crew records; used crew operations software.
Customer Service Representative / Public Announcer at Metro North Railroad
December 31, 2020 - October 11, 2025Answered inbound calls, directed callers to appropriate resources; issued public announcements to stations and platforms; distributed train schedules and information about changes, delays, or cancellations; updated train and track information across multiple operating systems; compiled reports of lost items.
Security Officer at Transportation Security Administration
December 1, 2010 - PresentOperated X-ray machines and detection devices; performed colorimetric and liquid tests; conducted standard pat-downs and property searches; checked identification documents for accuracy and potential fraud; observed passenger behavior and belongings; conducted gate inspections of IDs, bags, and passengers; utilized office equipment including telephones, computers, fax machines, copiers.
Locomotive Engineer Trainee at New Jersey Transit
May 31, 2009 - October 11, 2025Learned troubleshooting and operation of diesel and electric locomotives; gained understanding of fuel, cooling, and lubrication systems; learned railroad operating rules (NORAC), signaling, and signal progressions; qualified on territory, cab signals, CSS, ATC, AST; maintained time and attendance records; performed preliminary locomotive inspections.
Freight Conductor at Norfolk Southern Railroad
August 31, 2008 - October 11, 2025Arranged and delivered railroad cars to customers; used radio communications; qualified on territory and operating rules; conducted basic locomotive and train inspections; operated EOD machines; used office equipment; lifted and moved heavy objects; contributed as part of a safety team.
Crew Dispatcher Manager at Metro North Railroad
January 1, 2021 - PresentAssigned train crews to scheduled trains, extra trains, and unscheduled service; monitored crew qualifications, hours of service, and availability; communicated with train crews regarding work assignments, delays, and schedule changes; coordinated with other railroad departments to optimize crew utilization; maintained detailed records of crew assignments and duty hours; used various software systems to manage crew operations.
Customer Service Representative / Public Announcer at Metro North Railroad
December 31, 2020 - October 11, 2025Answered inbound calls and directed them appropriately; made public announcements to stations and platforms; distributed train schedule information regarding changes, delays, cancellations; updated train and track information through multiple operating systems; compiled reports of lost items.
Security Officer at Transportation Security Administration
December 1, 2010 - PresentOperated various types of x-ray machines and detection devices; conducted colormetric tests and liquid tests; performed standard pat-downs and property searches; checked identification documents for accuracy and potential fraud; observed passenger behavior and belongings; stayed updated on intelligence; conducted gate inspections of IDs, bags, and passengers; used office equipment including telephones, computers, fax machines, copiers; participated in special teams and UN General Assembly support.
Locomotive Engineer Trainee at New Jersey Transit
May 31, 2009 - October 11, 2025Learned basic troubleshooting and operation of diesel and electric locomotives; gained understanding of fuel, cooling, and lubrication systems; learned railroad operating rules (NORAC), signaling, and signal progressions; qualified on territorial areas, cab signals, CSS, ATC, AST; maintained time and attendance records; conducted preliminary locomotive inspections.
Freight Conductor at Norfolk Southern Railroad
August 31, 2008 - October 11, 2025Arranged and delivered railcars to customers; used radio communication; read and relayed signal information; qualified on territorial and operating rules (NORAC); conducted basic locomotive and train inspections; performed brake tests; operated EOD machines; used office equipment; performed data entry; lifted and moved heavy objects; functioned as part of a safety team.
Playbook Team Member at Transportation Security Administration
December 31, 2015 - October 11, 2025Participated in the development and updates of the playbook; contributed to team readiness and process improvements.
Standards and Evaluation Assessor at Transportation Security Administration
December 31, 2017 - October 11, 2025Assessed standards and evaluation criteria to ensure compliance and performance.
DHS Surge Force Capacity Volunteer at Transportation Security Administration
December 31, 2016 - October 11, 2025Volunteered as part of surge force capacity to support staffing and operational readiness.
Joint Awards Committee Member at Transportation Security Administration
December 31, 2015 - October 11, 2025Participated on Joint Awards Committee evaluating performance and recognizing excellence.
Support for UN General Assembly at Transportation Security Administration
December 31, 2015 - October 11, 2025Supported activities related to the United Nations General Assembly operations.
Security / Passenger Screening – Additional Duties at Transportation Security Administration
December 1, 2010 - PresentHandled various checkpoint duties and safety tasks as assigned.
Creative Designer at 211INC
December 1, 2019 - November 4, 2025Created visual assets and marketing collateral for digital campaigns; leveraged Adobe Creative Cloud and AI-generated imagery to enhance design quality and efficiency; collaborated across teams to deliver on-brand visuals and productive workflows.
Crew Dispatcher at Metro North Railroad
January 1, 2021 - November 4, 2025Assigned train crews to scheduled and extra services; monitored qualifications, hours of service, and availability; communicated with crews on assignments, delays, and schedule changes; coordinated with departments to optimize crew utilization; maintained detailed records and used multiple software systems to manage operations.
Customer Service Representative / Public Announcer Relief at Metro North Railroad
December 1, 2020 - December 1, 2020Answered inbound calls, provided train schedule updates, and issued public announcements at stations/platforms; updated information across operating systems and compiled reports of lost items.
Security Officer at Transportation Security Administration
July 1, 2017 - July 1, 2017Operated x-ray machines and detection devices; conducted security tests and pat-downs; checked IDs for accuracy and potential fraud; observed passenger behavior and belongings; maintained intelligence awareness and conducted gate inspections.
Locomotive Engineer Trainee at New Jersey Transit
May 1, 2009 - May 1, 2009Learned basic locomotive troubleshooting and operation; studied NORAC rules, signaling, and cab signals; qualified on territories; kept time and attendance records; conducted preliminary locomotive inspections.
Freight Conductor at Norfolk Southern Railroad
August 1, 2008 - August 1, 2008Arranged and delivered railcars to customers; used radio communications to relay signal information; qualified on territory and operating rules; conducted locomotive and train inspections and brake tests; worked as part of a safe team.
Crew Dispatcher Manager at Metro North Railroad
January 1, 2021 - November 17, 2025Assign train crews to scheduled trains, extra trains, and unscheduled service; monitor crew qualifications, hours of service, and availability; communicate with train crews regarding work assignments, delays, and schedule changes; coordinate with other railroad departments to optimize crew utilization; maintain detailed records of crew assignments and duty hours; use various software systems to manage crew operations.
Customer Service Representative / Public Announcer Relief Supervisor at Metro North Railroad
December 31, 2020 - December 31, 2020Answered inbound calls and directed them appropriately; made public announcements to stations and platforms; distributed train schedule information regarding changes, delays, cancellations, etc.; updated train and track information through multiple operating systems; compiled reports of lost items.
Security Officer at Transportation Security Administration
July 31, 2017 - July 31, 2017Operate various types of x-ray machines and detection devices; conduct colorimetric tests and liquid tests; perform standard pat downs and property searches; check identification documents for accuracy and potential fraud; observe passenger behavior and belongings; stay updated on intelligence; conduct gate inspections of IDs, bags, and passengers; use office equipment including telephones, computers, fax machines, copy machines.
Locomotive Engineer Trainee at New Jersey Transit
May 31, 2009 - May 31, 2009Learn basic troubleshooting and operation of diesel and electric locomotives; gain understanding of fuel, cooling, and lubrication systems; learn railroad operating rules (NO RAC), signaling, and signal progressions; qualified on territories, cab signals, CSS, ATC, AST; kept time and attendance records; managed critical information; conducted preliminary locomotive inspections.
Freight Conductor at Norfolk Southern Railroad
August 31, 2008 - August 31, 2008Arrange and deliver railroad cars to customers; use radio communication; read and relay coded signal information; qualified on territorial and operating rules (NO RAC); conducted basic locomotive and train inspections; performed brake tests; operated EOD machines; used office equipment; performed data entry; lifted and moved heavy objects; functioned as part of a safety team.
Education
66 credit hours completed towards B.S. in Resource Economics at North Carolina State University
January 1, 2000 - December 31, 200258 credit hours completed towards B.S. in Business Administration at Saint Augustine's College
January 1, 1998 - December 31, 2000High School Diploma at Hackensack Christian Schools
January 1, 1995 - December 31, 1998B.S. in Resource Economics at North Carolina State University
January 1, 2000 - January 1, 2002B.S. in Business Administration at Saint Augustine's College
January 1, 1998 - January 1, 2000High School Diploma at Hackensack Christian Schools
January 1, 1995 - January 1, 1998BS in Resource Economics at North Carolina State University
January 1, 2000 - January 1, 2002BS in Business Administration at Saint Augustine's College
January 1, 1998 - January 1, 2000High School Diploma at Hackensack Christian Schools
January 1, 1995 - January 1, 1998B.S. in Resource Economics at North Carolina State University
January 1, 2000 - December 31, 2002B.S. in Business Administration at Saint Augustine's College
January 1, 1998 - December 31, 2000High School Diploma at Hackensack Christian Schools
January 1, 1995 - December 31, 1998BS in Resource Economics at North Carolina State University
January 1, 2000 - December 31, 2002BS in Business Administration at Saint Augustine's College
January 1, 1998 - December 31, 2000High School Diploma at Hackensack Christian Schools
January 1, 1995 - December 31, 1998Resource Economics at North Carolina State University
January 1, 2000 - January 1, 2002Business Administration at Saint Augustine's College
January 1, 1998 - January 1, 2000High School Diploma at Hackensack Christian Schools
January 1, 1995 - January 1, 1998BS in Resource Economics (in progress) at North Carolina State University
January 1, 2000 - December 31, 2002BS in Business Administration (in progress) at Saint Augustine's College
January 1, 1998 - December 31, 2000High School Diploma at Hackensack Christian Schools
January 1, 1995 - December 31, 1998Qualifications
Locomotive Operator's Provisional License
January 1, 2008 - October 11, 2025NORAC Qualified
January 1, 2008 - October 11, 2025TSA Certificate of Recognition - PASS Level 5 Performance
January 1, 2011 - October 11, 2025Locomotive Operator's Provisional License
January 1, 2008 - October 11, 2025NORAC Qualified
January 1, 2008 - October 11, 2025TSA Certificate of Recognition
January 11, 2030 - October 11, 2025PASS Level 5 Performance
January 1, 2011 - October 11, 2025Locomotive Operator's Provisional License
January 1, 2008 - October 11, 2025NO RAC Qualified
January 1, 2008 - October 11, 2025TSA Certificate of Recognition
January 1, 2011 - October 11, 2025PASS Level 5 Performance
January 1, 2011 - October 11, 2025Locomotive Operator's Provisional License
January 1, 2008 - October 11, 2025NORAC Qualified
January 1, 2008 - October 11, 2025TSA Certificate of Recognition
January 11, 2030 - October 11, 2025PASS Level 5 Performance
January 1, 2011 - October 11, 2025Locomotive Operator's Provisional License
January 1, 2008 - October 11, 2025NO RAC Qualified
January 1, 2008 - October 11, 2025TSA Certificate of Recognition
January 1, 2010 - October 11, 2025PASS Level 5 Performance
January 1, 2011 - October 11, 2025Locomotive Operator's Provisional License
January 1, 2008 - November 4, 2025NORAC Qualified
January 1, 2008 - November 4, 2025TSA Certificate of Recognition - PASS Level 5 Performance
January 1, 2011 - November 4, 2025Locomotive Operator's Provisional License
January 1, 2008 - November 17, 2025NO RAC Qualified
January 1, 2008 - November 17, 2025TSA Certificate of Recognition - PASS Level 5 Performance
January 1, 2011 - November 17, 2025Industry Experience
Transportation & Logistics, Government, Manufacturing, Professional Services, Other
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