Available to hire
Experienced editor, writer, and social media manager
with an interesting in creating content that not only
drives engagement, but also communicates concepts
effectively to all possible demographics.
With both passion and over 3 years experience in
writing, audio/video editing, videography, content
analytics, and color grading, I like to think I bring a wide
variety of expertise to any given endeavor. My work has directly amassed over 100 million views, over 200,000 subscribers, and a video count over 400.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Desktop Support Specialist at Technology
January 1, 2022 - October 8, 2025Instantly took over senior-level projects, meeting 90-day onboarding goals in the first 15 days. Automated company-wide Digital Watchdog Camera implementation project, increasing its speed by 500%. Managed a full range of end-user support and admin responsibilities, from break/fix to backup protocol administration. Earned the highest ticket closure volume in the department by week 4.
IT Specialist at L&S Mechanical
January 1, 2022 - October 8, 2025Gained solid IT foundation, rising from entry-level desk top support to a tier-two role in two years. Conceptualized, developed, and maintained a brand-new IT knowledge base with templating. Configured and deployed hardware and software. Led the Zoom Room implementation during Covid.
Desktop Support II at Tennessee Oncology
January 1, 2025 - PresentDeveloped and overhauled Azure AD environment, implementing autopilot automations for onboarding and offboarding. Managed network topology both remotely and on-site, rewiring switches, patch panels, and APs. Handled desktop support responsibilities with minimal training in a two-person team, supporting over 1,000 end users.
IT Specialist at L&S Mechanical
January 1, 2022 - October 8, 2025Gained solid IT foundation, rising from entry-level desktop support to tier two within two years. Conceptualized, developed, and maintained a brand-new IT knowledge base with custom styling and templating. Configured and deployed hardware and software; led Zoom Room implementation during COVID; managed end-user break-fix and admin tasks, and contributed to knowledge management.
Desk Top Support I at Above Technology
January 1, 2025 - October 8, 2025Developed and overhauled Azure AD environment, implementing Autopilot automations for onboarding and offboarding. Managed network topology both remotely and on-site, rewiring switches, patch panels, and APs. Handled desktop support with minimal training, supporting 1000+ end users.
Desk Top Support II at Tennessee Oncology
January 1, 2025 - PresentInstantly took over senior-level projects, delivering 90-day onboarding goals in the first 15 days. Automated company-wide Digital Watchdog camera implementation and increased deployment speed by 500%. Managed a full range of help desk and admin responsibilities, from end-user break-fix to system administration.
Education
Associate in Computer Information Technology at Volunteer State Community College
January 1, 2015 - January 1, 2018Qualifications
CompTIA A+ Certification
January 11, 2030 - October 8, 2025A+ Certification
January 1, 2025 - October 8, 2025Industry Experience
Software & Internet, Healthcare, Professional Services, Education, Other, Computers & Electronics, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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