Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I am a motivated Computer Science student specializing in Mobile and Cloud Computing at WSB Akademia, with hands-on experience in customer support and technical assistance. Previously worked as a Customer Care Agent at TELUS and as Customer Support at Service Agency Global, providing bilingual support in English and French via phone, email, and chat. Strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Currently based in Poland and seeking opportunities in customer support, IT support, or service-oriented roles within an international environment.…Hi, I am a motivated Computer Science student specializing in Mobile and Cloud Computing at WSB Akademia, with hands-on experience in customer support and technical assistance. Previously worked as a Customer Care Agent at TELUS and as Customer Support at Service Agency Global, providing bilingual support in English and French via phone, email, and chat. Strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Currently based in Poland and seeking opportunities in customer support, IT support, or service-oriented roles within an international environment.

Hamzaib Rahim

Content Creator, Graphic Designer, UI Designer, +2





Hi, I am a motivated Computer Science student specializing in Mobile and Cloud Computing at WSB Akademia, with hands-on experience in customer support and technical assistance. Previously worked as a Customer Care Agent at TELUS and as Customer Support at Service Agency Global, providing bilingual support in English and French via phone, email, and chat. Strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Currently based in Poland and seeking opportunities in customer support, IT support, or service-oriented roles within an international environment.…Hi, I am a motivated Computer Science student specializing in Mobile and Cloud Computing at WSB Akademia, with hands-on experience in customer support and technical assistance. Previously worked as a Customer Care Agent at TELUS and as Customer Support at Service Agency Global, providing bilingual support in English and French via phone, email, and chat. Strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Currently based in Poland and seeking opportunities in customer support, IT support, or service-oriented roles within an international environment.

Available to hire

Hi, I am a motivated Computer Science student specializing in Mobile and Cloud Computing at WSB Akademia, with hands-on experience in customer support and technical assistance. Previously worked as a Customer Care Agent at TELUS and as Customer Support at Service Agency Global, providing bilingual support in English and French via phone, email, and chat. Strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Currently based in Poland and seeking opportunities in customer support, IT support, or service-oriented roles within an international environment.

Skills

Web Design

Experience Level

Web Design

Intermediate

Language

English

Fluent

French

Advanced

Arabic

Fluent

Work Experience

Customer Support Specialist at TELUS

January 1, 2022 - January 1, 2024

Delivered bilingual support via phone, email, and chat; maintained accurate documentation; provided first-line technical and account support; resolved customer inquiries; escalated complex issues to appropriate departments as needed.

Customer Support Specialist at Service Global

January 1, 2022 - January 1, 2024

Delivered bilingual support via phone, email, and chat; strong communication and interpersonal skills; handled customer inquiries and resolved issues; maintained customer satisfaction and supported escalation as required.

Customer Support / IT Support at Telus Morocco

January 1, 2022 - January 1, 2024

Delivered bilingual customer support via phone, email, and chat; excellent teamwork and communication; resolved customer issues; escalated complex cases to appropriate departments; documented interactions; ensured data security and privacy; met response-time expectations.

Customer Support at Service Global

January 1, 2022 - January 1, 2024

Provided bilingual customer support experience; managed inquiries; resolved issues; maintained customer satisfaction; used phone, email, and chat channels.