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Hi, I’m Hanieh Hatefi, a UX localization and research professional based in Turin, Italy. I bring 5+ years of experience contributing to research-driven product design for digital products, including mobile apps, games, and educational platforms. I combine qualitative research, user feedback analysis, usability evaluation, and insight synthesis to inform UX and content decisions while collaborating with designers, product managers, and developers in remote, cross-functional environments. In my current work I support cross-functional teams in content localization, QA feedback, and UX improvements, turning complex user data into clear, actionable insights. I enjoy translating research into practical product decisions, designing usability interventions (including contextual hints and instructional UI), and turning pain points into opportunities through thoughtful UX strategy.…Hi, I’m Hanieh Hatefi, a UX localization and research professional based in Turin, Italy. I bring 5+ years of experience contributing to research-driven product design for digital products, including mobile apps, games, and educational platforms. I combine qualitative research, user feedback analysis, usability evaluation, and insight synthesis to inform UX and content decisions while collaborating with designers, product managers, and developers in remote, cross-functional environments. In my current work I support cross-functional teams in content localization, QA feedback, and UX improvements, turning complex user data into clear, actionable insights. I enjoy translating research into practical product decisions, designing usability interventions (including contextual hints and instructional UI), and turning pain points into opportunities through thoughtful UX strategy.

Hanieh Hatefi

UX Writer, Content Designer, Copywriter, +6

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Hi, I’m Hanieh Hatefi, a UX localization and research professional based in Turin, Italy. I bring 5+ years of experience contributing to research-driven product design for digital products, including mobile apps, games, and educational platforms. I combine qualitative research, user feedback analysis, usability evaluation, and insight synthesis to inform UX and content decisions while collaborating with designers, product managers, and developers in remote, cross-functional environments. In my current work I support cross-functional teams in content localization, QA feedback, and UX improvements, turning complex user data into clear, actionable insights. I enjoy translating research into practical product decisions, designing usability interventions (including contextual hints and instructional UI), and turning pain points into opportunities through thoughtful UX strategy.…Hi, I’m Hanieh Hatefi, a UX localization and research professional based in Turin, Italy. I bring 5+ years of experience contributing to research-driven product design for digital products, including mobile apps, games, and educational platforms. I combine qualitative research, user feedback analysis, usability evaluation, and insight synthesis to inform UX and content decisions while collaborating with designers, product managers, and developers in remote, cross-functional environments. In my current work I support cross-functional teams in content localization, QA feedback, and UX improvements, turning complex user data into clear, actionable insights. I enjoy translating research into practical product decisions, designing usability interventions (including contextual hints and instructional UI), and turning pain points into opportunities through thoughtful UX strategy.

Available to hire

Hi, I’m Hanieh Hatefi, a UX localization and research professional based in Turin, Italy. I bring 5+ years of experience contributing to research-driven product design for digital products, including mobile apps, games, and educational platforms. I combine qualitative research, user feedback analysis, usability evaluation, and insight synthesis to inform UX and content decisions while collaborating with designers, product managers, and developers in remote, cross-functional environments.

In my current work I support cross-functional teams in content localization, QA feedback, and UX improvements, turning complex user data into clear, actionable insights. I enjoy translating research into practical product decisions, designing usability interventions (including contextual hints and instructional UI), and turning pain points into opportunities through thoughtful UX strategy.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

Persian

Fluent

Italian

Advanced

English

Fluent

Work Experience

English Language Educator at Freelance - Remote

January 1, 2023 - Present

Designed structured learning journeys tailored to user needs; Developed educational materials and feedback systems.

UX Writer and Localization Specialist at Rain Hero Games

January 1, 2021 - January 1, 2023

Led English localization and UX content adaptation for mobile apps entering international markets. Rewrote in-app messaging and onboarding flows; on-boarded content style guidelines; collaborated with UI/UX designers and developers during sprint cycles to align interface text with interaction design.

Product Documentation and Platform Design Specialist at Sava Arman Kish - Hybrid Tourism technology platform

January 1, 2017 - January 1, 2020

Developed comprehensive product documentation including user journeys, agency dashboards, and backend workflows. Produced feature specifications, interaction descriptions, and visual mockups for development teams. Conducted competitive research and benchmark analysis; defined content and onboarding workflows to support stakeholders.

Product Documentation Specialist at Sava Arman Kish - Hybrid Tourism Technology Platform

January 1, 2014 - January 1, 2017

UX Localization and Research Assistant at Hybrid, Turkey

January 1, 2021 - January 1, 2023

Identified research needs by analyzing user behavior, support tickets, and app-store reviews across multiple digital products. Conducted qualitative research through user feedback analysis and usability observation to identify recurring pain points. Collaborated with designers and developers to translate research findings into UX and content improvements. Designed and evaluated in-game usability interventions, including contextual hints and instructional UI. Synthesized findings into actionable insights that inform product decisions and interface changes.

Content Writer & Research Assistant at Sava Arman

January 1, 2011 - January 1, 2017

Executed comprehensive on-page SEO, content creation, and Persian-language content optimization. Reviewed interfaces and instructional flows, applying research-backed recommendations to UX improvements. Collaborated with product and marketing teams to onboard in challenges and improve content strategy; supported SEO initiatives and content optimization for tourism and technology platforms.

Freelance Specialist at Independent Clients

January 1, 2016 - January 1, 2017

Conducted user-centered analysis of language-heavy digital products, focusing on clarity, usability, and comprehension. Reviewed interfaces and instructional flows, and produced research insights to inform UX and content strategy. Worked independently across projects, managing research tasks, documentation, and delivery.