Hani Eraimi

Available to hire

Skills

Experience Level

Language

English
Advanced
French
Advanced
Arabic
Advanced

Work Experience

Logo Designer at Freelance
January 1, 2019 - January 1, 2020
Collaborated directly with clients to align designs with their goals and vision; managed multiple projects independently from concept to final delivery.
Social Media Designer at Shilla Agency
February 1, 2025 - May 1, 2025
Create custom digital assets for social media, ads, and branding; collaborate with a creative team to produce digital assets.
Graphic Designer at Hangrafic
January 1, 2020 - Present
Work closely with clients to ensure every design aligns with their vision and goals. Produce branding, website, and promotional designs with a professional, creative approach.
Help Desk Technician / Customer Service Representative
January 1, 2018 - Present
Responded to customer inquiries via phone, chat, and email; documented common procedures and improved ticket handling; reduced average resolution time by 20%; maintained accurate case records using CRM/ticketing tools; explained products, services, and policies clearly; ensured high customer satisfaction.

Education

Add your educational history here.

Qualifications

High School Diploma (Foreign Languages)
January 11, 2030 - January 1, 2018
Bachelor of Arts in Communication
January 11, 2030 - January 1, 2023
Computer Hardware Basics
January 1, 2025 - January 4, 2026

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Retail, Education

Skills

Experience Level