I'm Harjot Singh, a marketing professional passionate about turning creative ideas into measurable results. Since finishing high school, I've experimented with campaigns across social media, email, and paid advertising, learning what resonates with audiences and how to move them along the customer journey. I thrive in fast-paced environments and enjoy collaborating with colleagues and leaders to craft campaigns that deliver real value. I'm currently working with Air New Zealand as a Customer Service Agent, while building my personal blog to explore the latest marketing trends and AI-powered strategies. I value continuous learning and regularly study behavioral economics to sharpen my campaigns. In every role, I aim to provide outstanding service and to grow our brand's presence online.

Harjot Singh

I'm Harjot Singh, a marketing professional passionate about turning creative ideas into measurable results. Since finishing high school, I've experimented with campaigns across social media, email, and paid advertising, learning what resonates with audiences and how to move them along the customer journey. I thrive in fast-paced environments and enjoy collaborating with colleagues and leaders to craft campaigns that deliver real value. I'm currently working with Air New Zealand as a Customer Service Agent, while building my personal blog to explore the latest marketing trends and AI-powered strategies. I value continuous learning and regularly study behavioral economics to sharpen my campaigns. In every role, I aim to provide outstanding service and to grow our brand's presence online.

Available to hire

I’m Harjot Singh, a marketing professional passionate about turning creative ideas into measurable results. Since finishing high school, I’ve experimented with campaigns across social media, email, and paid advertising, learning what resonates with audiences and how to move them along the customer journey. I thrive in fast-paced environments and enjoy collaborating with colleagues and leaders to craft campaigns that deliver real value.

I’m currently working with Air New Zealand as a Customer Service Agent, while building my personal blog to explore the latest marketing trends and AI-powered strategies. I value continuous learning and regularly study behavioral economics to sharpen my campaigns. In every role, I aim to provide outstanding service and to grow our brand’s presence online.

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Experience Level

Language

English
Fluent

Work Experience

Airline Customer Service Agent at Air New Zealand
August 1, 2024 - Present
Delivered frontline customer service to high-value customers; resolved disruption inquiries daily via phone, email, and chat; ensured safety and security of individuals at the airport and protected assets and upheld safety protocols; provided assistance to passengers with disabilities and other special requests; collaborated with Team Leaders, gate agents, flight crews, and ground services to ensure smooth operations.
Assistant Store Manager at Big Barrel
July 1, 2024 - October 21, 2025
Managed a fast-paced retail store with a team of 10 employees, supervising inventory and store operations; improved data-analysis capabilities by leveraging SQL to support campaign planning and decision-making; led meetings, maintained records, and reported progress; collaborated with internal and external stakeholders to review key documentation and deliver quality outputs; implemented customer service training concepts and policies.
Marketing Specialist at Antier Solutions
November 1, 2019 - October 21, 2025
Led marketing analysis using data insights; leveraged Braze and Acoustics for marketing analytics; supported trade shows and events, developed lead generation strategies; managed social media accounts to grow follower base; coordinated online marketing campaigns across social media, email, and PPC; collaborated with sales teams to develop lead generation strategies.

Education

Bachelor of Business Added Management (Level 7) in Operations and Project Management at Western Institute of Technology at Taranki
November 1, 2019 - December 1, 2022

Qualifications

Advanced Digital Marketing
January 11, 2030 - October 21, 2025
Certified Social Media Marketing Certifications
January 11, 2030 - October 21, 2025

Industry Experience

Media & Entertainment, Retail, Professional Services