With a decade of experience across Asia and Europe, I am passionate about connecting people, ideas, and purpose across cultures. Evolving from corporate finance and operations into communication-centered work, I bring clarity, empathy, and structure to every collaboration. My mission is to bridge understanding between teams and regions — transforming business operations into meaningful human connection, wherever in the world I work.

Hataikan Palasak

With a decade of experience across Asia and Europe, I am passionate about connecting people, ideas, and purpose across cultures. Evolving from corporate finance and operations into communication-centered work, I bring clarity, empathy, and structure to every collaboration. My mission is to bridge understanding between teams and regions — transforming business operations into meaningful human connection, wherever in the world I work.

Available to hire

With a decade of experience across Asia and Europe, I am passionate about connecting people, ideas, and purpose across cultures. Evolving from corporate finance and operations into communication-centered work, I bring clarity, empathy, and structure to every collaboration. My mission is to bridge understanding between teams and regions — transforming business operations into meaningful human connection, wherever in the world I work.

See more

Language

Thai
Fluent
English
Fluent
Japanese
Intermediate
Lao
Beginner

Work Experience

Customer Account Specialist (AR Collection) at Hewlett Packard Financial Services (HPFS)
August 1, 2025 - August 1, 2025
Managed regional AR portfolios for Thailand and the Philippines, achieving strong customer satisfaction and on-time collections. Acted as liaison between internal teams, external legal advisors, and clients to resolve disputes with diplomacy and professionalism. Represented HPFS as Power of Attorney in court proceedings, ensuring legal compliance and effective case recovery. Selected as Mentorship Program Member and Inclusion & Diversity Champion for promoting cultural understanding across global teams.
Financial Analyst – Accounts Payable (Thai Speaking) at IBM Malaysia
June 1, 2020 - June 1, 2020
Processed vendor payments for Samsung Account via SAP and BQMS, ensuring accuracy in taxation, documentation, and compliance. Partnered with cross-border finance teams to streamline workflows and support timely reconciliations.
Data Quality Senior Analyst at Linde Gas Asia
June 1, 2019 - June 1, 2019
Oversaw master data, pricing setup, and customer records within SAP for multiple markets. Verified bilingual (Thai–English) legal documentation for regional operations. Bridged communication gaps between internal stakeholders and sales teams to achieve data integrity and customer satisfaction.
Quality Assurance / Subject Matter Expert (Microsoft Social Media) at Concentrix
June 1, 2017 - June 1, 2017
Served as the go-to expert for technical and quality-related queries for Microsoft Asia region. Led knowledge sharing and training for new hires, ensuring global process alignment.
Customer Service / Technical Support (Oracle Micros) at eBusiness BPO Inc.
February 1, 2016 - February 1, 2016
Delivered bilingual (Thai–English) technical support for Oracle POS and PMS systems to hospitality clients worldwide.
Market Analyst, International Division at Bangkok Bank Public Co., Ltd.
May 1, 2015 - May 1, 2015
Supported expatriate clients with premium banking and global payment solutions. Conducted market research to benchmark international banking services.
Financial Analyst – Accounts Payable at IBM Malaysia
June 1, 2020 - June 1, 2020
Processed vendor payments for Samsung Account via SAP and BQMS, ensuring accuracy in taxation, documentation, and compliance. Partnered with cross-border finance teams to streamline workflows and support timely reconciliations. Recognized for precision, accountability, and collaborative working style.
Quality Assurance / Subject Matter Expert at Microsoft Social Media
June 1, 2017 - June 1, 2017
Served as the go-to expert for technical and quality-related queries for Microsoft Asia region. Led knowledge sharing and training for new hires, ensuring global process alignment. Awarded Top SME (Asia) multiple times for excellence in leadership and performance.
Customer Service / Technical Support at Oracle Micros
February 1, 2016 - February 1, 2016
Delivered bilingual (Thai–English) technical support for Oracle POS and PMS systems to hospitality clients worldwide. Recognized among Top 3 Best Employees for exceptional service and teamwork.

Education

Business Management Essentials at Penn Foster Career School International
January 1, 2021 - January 1, 2022
Postgraduate Preparation Programme: Advanced Academic English at London School of Business and Finance
January 1, 2012 - December 31, 2012
Bachelor of Laws (LL.B.) at Ubon Ratchathani University
January 1, 2006 - December 31, 2009
Business Management Essentials at Penn Foster Career School International, Canada
January 1, 2021 - January 1, 2022
Postgraduate Preparation Programme: Advanced Academic English at London School of Business and Finance, UK
January 1, 2012 - January 1, 2012
Bachelor of Laws (LL.B.) at Ubon Ratchathani University, Thailand
January 1, 2006 - January 1, 2009

Qualifications

Top SME (Asia)
January 1, 2017 - November 7, 2025
Recognition of Excellence – HPFS “Move Fast & Bold” Award
January 1, 2023 - November 7, 2025
Mentorship Program Graduate – HPFS Leadership Development
January 11, 2030 - November 7, 2025
SAP Advanced User
January 11, 2030 - November 7, 2025
Power BI Beginner
January 11, 2030 - November 7, 2025
Top SME (Asia)
January 1, 2017 - November 7, 2025
Recognition of Excellence – HPFS 'Move Fast & Bold' Award
January 1, 2023 - November 7, 2025
Mentorship Program Graduate
January 11, 2030 - November 7, 2025
SAP Advanced User
January 11, 2030 - November 7, 2025
Power BI Beginner
January 11, 2030 - November 7, 2025

Industry Experience

Financial Services, Professional Services

Hire a Audio Transcriber

We have the best audio transcriber experts on Twine. Hire a audio transcriber today.