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Hi, I’m Haya Jouhar, a strategic founder and growth-focused operations leader based in Rotterdam. I co-founded OctopusOS.nl, an online platform connecting migrant-owned stores with communities, and helped grow it into a flagship multicultural shop concept in Rotterdam. I bring hands-on experience in logistics, data-driven decision making, cross-functional leadership, and delivering remarkable customer experiences through digital commerce. I thrive on turning insights into scalable growth and inclusive, community-centered initiatives. My background includes formal study in International Business & Management (online) from Erasmus University (RSM) and hands-on consulting, financial operations, and digital-merchant projects. I enjoy blending technology with culture to build impactful ventures, working with diverse teams, and continuously learning to improve UX, marketing, and operational excellence.…Hi, I’m Haya Jouhar, a strategic founder and growth-focused operations leader based in Rotterdam. I co-founded OctopusOS.nl, an online platform connecting migrant-owned stores with communities, and helped grow it into a flagship multicultural shop concept in Rotterdam. I bring hands-on experience in logistics, data-driven decision making, cross-functional leadership, and delivering remarkable customer experiences through digital commerce. I thrive on turning insights into scalable growth and inclusive, community-centered initiatives. My background includes formal study in International Business & Management (online) from Erasmus University (RSM) and hands-on consulting, financial operations, and digital-merchant projects. I enjoy blending technology with culture to build impactful ventures, working with diverse teams, and continuously learning to improve UX, marketing, and operational excellence.

Haya Jouhar

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Hi, I’m Haya Jouhar, a strategic founder and growth-focused operations leader based in Rotterdam. I co-founded OctopusOS.nl, an online platform connecting migrant-owned stores with communities, and helped grow it into a flagship multicultural shop concept in Rotterdam. I bring hands-on experience in logistics, data-driven decision making, cross-functional leadership, and delivering remarkable customer experiences through digital commerce. I thrive on turning insights into scalable growth and inclusive, community-centered initiatives. My background includes formal study in International Business & Management (online) from Erasmus University (RSM) and hands-on consulting, financial operations, and digital-merchant projects. I enjoy blending technology with culture to build impactful ventures, working with diverse teams, and continuously learning to improve UX, marketing, and operational excellence.…Hi, I’m Haya Jouhar, a strategic founder and growth-focused operations leader based in Rotterdam. I co-founded OctopusOS.nl, an online platform connecting migrant-owned stores with communities, and helped grow it into a flagship multicultural shop concept in Rotterdam. I bring hands-on experience in logistics, data-driven decision making, cross-functional leadership, and delivering remarkable customer experiences through digital commerce. I thrive on turning insights into scalable growth and inclusive, community-centered initiatives. My background includes formal study in International Business & Management (online) from Erasmus University (RSM) and hands-on consulting, financial operations, and digital-merchant projects. I enjoy blending technology with culture to build impactful ventures, working with diverse teams, and continuously learning to improve UX, marketing, and operational excellence.

Available to hire

Hi, I’m Haya Jouhar, a strategic founder and growth-focused operations leader based in Rotterdam. I co-founded OctopusOS.nl, an online platform connecting migrant-owned stores with communities, and helped grow it into a flagship multicultural shop concept in Rotterdam. I bring hands-on experience in logistics, data-driven decision making, cross-functional leadership, and delivering remarkable customer experiences through digital commerce. I thrive on turning insights into scalable growth and inclusive, community-centered initiatives.

My background includes formal study in International Business & Management (online) from Erasmus University (RSM) and hands-on consulting, financial operations, and digital-merchant projects. I enjoy blending technology with culture to build impactful ventures, working with diverse teams, and continuously learning to improve UX, marketing, and operational excellence.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Arabic

Fluent

English

Fluent

Dutch

Advanced

Spanish; Castilian

Beginner

Work Experience

Co-Founder & Operations Lead at OctopusOS.nl

March 1, 2023 - September 30, 2025

Strategic and innovative co-founder with experience in business development, operations management and digital commerce. Launched OctopusOS.nl, an online platform linking migrant-owned stores with communities, and expanded the concept into a flagship multicultural shop/terr ia in Rotterdam. Skilled in logistics coordination, data-driven decision-making and cross-functional leadership to translate insights into scalable growth and enhanced customer satisfaction.

Assistant Accountant at Sint Karas

May 1, 2023 - October 31, 2023

Maintained accurate financial records and transaction logs, ensuring data integrity. Performed detailed bank reconciliations and resolved discrepancies efficiently. Streamlined accounts payable/receivable workflows to enhance operational efficiency. Supported audits, budgeting, and tax compliance, contributing to financial transparency.

Business Support Interim at The Project Wizard

May 1, 2023 - October 31, 2023

Secured European funds for clients, demonstrating a keen understanding of funding processes. Played a key role in funding for VR projects, showing adaptability to emerging technologies. Contributed to initiatives promoting workforce diversity and fostering an inclusive organizational culture.

Management Consultant at Avrio

August 1, 2021 - April 1, 2022

Assisting in developing digital interfaces, newsletters and reports using HTML and data-driven insights. Conducted market research for MENA region expansion with a focus on digital payments in Jordan. Supported digital literacy initiatives and analyzed user behavior for UX and marketing improvements. Managed multilingual content and collaborated cross-functionally to optimize conversion funnels and engagement.

Sales Representative Intern at Auto Facts B.V.

August 1, 2020 - June 1, 2021

Collaborated with global teams across the Netherlands and India on marketing and client engagement strategies. Conducted market analysis to identify customer preferences and new business opportunities. Assisted in nurturing client relationships and improving sales communication. Completed training in online/offline sales methods and marketing, enhancing customer experience delivery.

Subtitles Translator at Halal Film & Photography

March 1, 2023 - September 1, 2025

Translated and adapted dialogue, narration, and on-screen text for documentary films in English and Arabic. Used Adobe Premiere Pro for subtitle integration and precise synchronization with visuals. Collaborated with filmmakers to ensure translations capture cultural nuances and narrative intent. Delivered high-quality, contextually accurate translations, supporting international reach of documentaries.