Hazel Masie
I’m a results-oriented marketing and sales professional with a strong data focus, combining client service, risk thinking, and data-driven decision-making to help organizations grow.
About
I’m a results-oriented marketing and sales professional with a strong data focus, combining client service, risk thinking, and data-driven decision-making to help organizations grow. I’ve supported digital product decisions, improved customer experience quality, and led revenue-generating sales initiatives through clear reporting and actionable insights.
I’m skilled in using Power BI and Power Query to clean, merge, and analyze data for performance tracking and financial reporting. Across roles spanning telecom product work, banking customer experience, and commercial sales, I enjoy translating insights into practical actions—whether optimizing campaigns, strengthening client relationships, or partnering with stakeholders to improve outcomes.
- 5 years' experience
- Joined November 2026
Industry experience
- Financial Services
- Telecommunications
- Retail
- Media & Entertainment
- Professional Services
Work experience· 9 roles
Supported product portfolio management by analyzing performance, lifecycle stage, and market relevance for digital telecom offerings. Contributed to product bundling strategy by evaluating bundle design to improve customer value and uptake. Used customer insights and collaborated with stakeholders to support effective product decisions.
Conducted customer experience quality assessments across different channels. Identified inefficiencies in customer-facing processes and proposed service optimizations to improve quality and customer outcomes.
Led the “Settle & Win” campaign contributing to BWP 3M revenue. Utilized Power Query to integrate, merge, and analyze large datasets for monthly financial reporting related to attorney-handled accounts. Coordinated data operations and liaised with legal and external teams to support accurate reporting and processing.
Education
Certifications and awards· 12
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