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Here's my portfolio: _Website not available. Sign in: https://www.twine.net/signup_ Industrial Design graduate with First Class Honours from RMIT University, with strong skills in visual communication, graphic design and user-centred design. Experienced in translating complex ideas into clear and engaging visual formats through infographics, diagrams and visual storytelling. Currently working as an Education Support Technician in the Art and Engineering Design departments, providing technical support in Adobe Creative Suite, CAD modelling and digital production workflows. Skilled in creating visual materials for print and digital formats while maintaining accuracy, accessibility and strong attention to detail. Passionate about designing clear, user-focused visuals that communicate information effectively.…Here's my portfolio: _Website not available. Sign in: https://www.twine.net/signup_ Industrial Design graduate with First Class Honours from RMIT University, with strong skills in visual communication, graphic design and user-centred design. Experienced in translating complex ideas into clear and engaging visual formats through infographics, diagrams and visual storytelling. Currently working as an Education Support Technician in the Art and Engineering Design departments, providing technical support in Adobe Creative Suite, CAD modelling and digital production workflows. Skilled in creating visual materials for print and digital formats while maintaining accuracy, accessibility and strong attention to detail. Passionate about designing clear, user-focused visuals that communicate information effectively.

Heidi Chan

Designer, Product Designer, Graphic Designer, +3

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Here's my portfolio: _Website not available. Sign in: https://www.twine.net/signup_ Industrial Design graduate with First Class Honours from RMIT University, with strong skills in visual communication, graphic design and user-centred design. Experienced in translating complex ideas into clear and engaging visual formats through infographics, diagrams and visual storytelling. Currently working as an Education Support Technician in the Art and Engineering Design departments, providing technical support in Adobe Creative Suite, CAD modelling and digital production workflows. Skilled in creating visual materials for print and digital formats while maintaining accuracy, accessibility and strong attention to detail. Passionate about designing clear, user-focused visuals that communicate information effectively.…Here's my portfolio: _Website not available. Sign in: https://www.twine.net/signup_ Industrial Design graduate with First Class Honours from RMIT University, with strong skills in visual communication, graphic design and user-centred design. Experienced in translating complex ideas into clear and engaging visual formats through infographics, diagrams and visual storytelling. Currently working as an Education Support Technician in the Art and Engineering Design departments, providing technical support in Adobe Creative Suite, CAD modelling and digital production workflows. Skilled in creating visual materials for print and digital formats while maintaining accuracy, accessibility and strong attention to detail. Passionate about designing clear, user-focused visuals that communicate information effectively.

Available to hire

Melbourne, Australia

Here’s my portfolio: Website not available. Sign in: https://www.twine.net/signup

Industrial Design graduate with First Class Honours from RMIT University, with strong skills in visual communication, graphic design and user-centred design. Experienced in translating complex ideas into clear and engaging visual formats through infographics, diagrams and visual storytelling.
Currently working as an Education Support Technician in the Art and Engineering Design departments, providing technical support in Adobe Creative Suite, CAD modelling and digital production workflows. Skilled in creating visual materials for print and digital formats while maintaining accuracy, accessibility and strong attention to detail. Passionate about designing clear, user-focused visuals that communicate information effectively.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Student Consultant at Preston High School / Practera Industry Project

April 1, 2024 - Present

Selected to participate in the Practera Industry Project, collaborating with a team of RMIT students as consultants for a real-world client. Conducted industry and competitor analysis to identify changing customer needs, market trends and opportunities. Delivered an industry report outlining insights and recommendations to support organizational growth and strategy.

Student Consultant at RM IT University Industry Project (Practera)

April 1, 2024 - Present

Selected to participate in the Practera Industry Project, collaborating with a team of RMIT students as consultants for a real-world client; conducted industry and competitor analysis to identify changing customer needs, market trends and opportunities; contributed to market scans, customer use-case analysis and strategic recommendations including pricing and marketing approaches; delivered an industry report outlining insights and recommendations to support organizational growth and strategy.

Education Support Technician at Preston High School

April 1, 2024 - Present

Provide technical support in Adobe Creative Suite, CAD modelling and digital production workflows; create visual materials for print and digital formats; maintain OH&S documentation and workshop safety procedures; operate and service digital fabrication equipment (laser cutters, 3D printers); support CAD, prototyping and technical troubleshooting; oversee store room organization and inventory; collaborate with subject leaders to refine lesson delivery and provide in-class technical guidance.

Barista & Customer Service at TK Maxx

December 1, 2022 - February 1, 2023

Barista and customer service duties; cash handling, product knowledge, and store operations.

Sales Assistant at Cafe Matto

October 1, 2022 - December 31, 2022

Cafe Matto – Sales Assistant. Customer service and order processing duties.

Sales Assistant at Café Matto

October 1, 2022 - December 1, 2022

Customer service, hospitality and retail support; assisted with point-of-sale transactions and stock handling.

Student Consultant at RMIT University (Practera Industry Project)

January 1, 2022 - December 31, 2023

Selected to participate in the Practera Industry Project, collaborating with a team of RMIT students as consultants for a real-world client. Conducted industry and competitor analysis to identify changing customer needs, market trends and opportunities; contributed to market scanning, customer use-case analysis and strategic recommendations including pricing and marketing approaches; delivered an industry report with insights and recommendations to support organizational growth and strategy.

Barista & Customer Service at TK Maxx

December 1, 2018 - February 1, 2023

Barista and customer service roles.

Food Attendant at Pizza Hut – Hong Kong

December 1, 2018 - January 1, 2019

Food service attendant; customer service and food preparation.

Food Attendant at McCafé – Hong Kong

December 1, 2018 - January 1, 2019

Food service attendant; provided customer service and beverage preparation.